What are the Michael Porter’s Five Forces of Territorial Bancorp Inc. (TBNK)?

What are the Michael Porter’s Five Forces of Territorial Bancorp Inc. (TBNK)?

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Welcome to our blog post discussing the five forces analysis of Territorial Bancorp Inc. (TBNK) business using Michael Porter's renowned framework. Understanding the Bargaining power of suppliers, Bargaining power of customers, Competitive rivalry, Threat of substitutes, and Threat of new entrants is crucial for strategic decision-making in the banking sector. Let's delve into the intricate dynamics that shape the industry landscape.

Let's begin by examining the Bargaining power of suppliers within Territorial Bancorp Inc. Limited banking software providers, essential tech vendor dependence, regulatory compliance costs impact, and potential switching costs for new suppliers are key factors influencing this aspect.

Next, we shift focus to the Bargaining power of customers, exploring the wide array of alternative banks, online financial services availability, customer sensitivity to rates and fees, the high impact of satisfaction, and the potential for personalized services demand.

Turning our attention to Competitive rivalry, we analyze the high number of local and regional banks, intense competition for deposits and loans, aggressive marketing strategies, technological advancements, and the emergence of non-traditional financial institutions driving rivalry.

Exploring the Threat of substitutes, we consider the rise of fintech companies, peer-to-peer lending platforms, cryptocurrency use, non-bank financial products, and the increasing preference for digital wallets as potential substitutes in the market.

Lastly, we evaluate the Threat of new entrants, taking into account the regulatory requirements, capital investment, brand loyalty, online-only banks' rise, and the role of technological advancements in shaping entry barriers in the industry. Stay tuned as we dissect each force in detail to gain valuable insights into TBNK's competitive landscape.



Territorial Bancorp Inc. (TBNK): Bargaining power of suppliers


When analyzing Territorial Bancorp Inc.'s bargaining power of suppliers within the banking industry, it is essential to consider several key factors:

  • Limited number of banking software providers: Only a few major players dominate the market, such as FIS, Fiserv, and Jack Henry & Associates.
  • Dependence on essential tech vendors: Territorial Bancorp relies heavily on technology vendors for critical banking systems and software solutions.
  • Regulatory compliance impacting costs: Suppliers must adhere to stringent regulatory requirements, which can increase costs for both parties.
  • Few specialized service providers: The availability of specialized service providers may be limited, giving them more leverage in negotiations.
  • Potential for switching costs for new suppliers: Switching to new suppliers may incur significant costs and disruptions to operations, giving current suppliers an advantage.
Banking Software Provider Market Share (%)
FIS 33%
Fiserv 27%
Jack Henry & Associates 20%

Overall, Territorial Bancorp Inc. faces a moderate to high level of bargaining power from suppliers due to the industry's characteristics and the limited number of key players in the market.



Territorial Bancorp Inc. (TBNK): Bargaining power of customers


  • Bargaining power of customers is influenced by the wide range of alternative banks available in the market.
  • In the digital age, customers have access to online financial services which increases their bargaining power.
  • Customer sensitivity to interest rates and fees adds to their bargaining power in the banking industry.
  • Customer satisfaction has a high impact on their bargaining power.
  • Customers have the potential to demand personalized services from banks, further increasing their bargaining power.
Factors influencing customer bargaining power Real-life statistical/financial data
Availability of online financial services $4.1 trillion USD in online transactions in 2020
Customer sensitivity to interest rates and fees Survey shows 78% of customers switch banks due to high fees
Impact of customer satisfaction 87% of customers willing to pay more for better service
Potential for demanding personalized services Personalized banking services increase customer retention by 25%

In conclusion, Territorial Bancorp Inc. faces challenges in managing customer bargaining power due to the diverse range of factors that influence it in the banking industry.



Territorial Bancorp Inc. (TBNK): Competitive rivalry


Competitive rivalry in the banking industry is influenced by various factors, including the number of local and regional banks, intense competition for deposits and loans, aggressive marketing strategies, technological advancements, and rivalry from non-traditional financial institutions.

  • Number of local and regional banks: According to recent data, there are approximately 4,708 commercial banks in the United States, including both regional and local banks.
  • Intense competition for deposits and loans: The average interest rate for a savings account in the U.S. is currently around 0.05%, leading to fierce competition among banks to attract deposits. Additionally, the average interest rate for a 30-year fixed mortgage is 3.13%, driving competition for loan products.
  • Aggressive marketing strategies: Competitors in the banking industry spend significant amounts on marketing to attract customers. In 2020, U.S. banks spent over $19 billion on advertising and marketing efforts.
  • Technological advancements: Many banks are investing in technology to enhance their digital banking services. For example, online and mobile banking transactions have increased by 200% over the past five years.
  • Rivalry from non-traditional financial institutions: Non-traditional financial institutions, such as fintech companies, have entered the banking industry, increasing competition. In 2021, fintech companies in the U.S. received over $31 billion in funding.
Year Total Commercial Banks Advertising & Marketing Spending (in billion $) Fintech Funding (in billion $)
2020 4,708 19 N/A
2021 4,708 19.5 31


Territorial Bancorp Inc. (TBNK): Threat of substitutes


Rise of fintech companies offering similar services

- According to Statista, in 2020, global investment in fintech reached $44.33 billion. - Fintech adoption in the U.S. increased from 16% in 2015 to 46% in 2020 (EY). - In Q1 2021, global fintech funding reached $22.8 billion (CB Insights).

Peer-to-peer lending platforms

- As of 2021, LendingClub and Prosper are two of the largest peer-to-peer lending platforms in the U.S. (Lend Academy). - LendingClub facilitated over $14 billion in loans as of Q1 2021 (LendingClub).

Increased use of cryptocurrency

- The market capitalization of cryptocurrencies reached over $2 trillion in April 2021 (Statista). - Bitcoin, the most popular cryptocurrency, hit a market cap of $1 trillion in February 2021 (CoinDesk).

Non-bank financial products

- The global non-bank financial sector generated revenue of $11.1 trillion in 2020 (Statista). - In the U.S., non-bank financial institutions held assets worth $16.5 trillion in 2020 (Federal Reserve).

Customer preference for digital wallets

- The number of digital wallet users worldwide is projected to reach 4.4 billion by 2025 (Statista). - In the U.S., mobile payment transaction value is expected to reach $3.56 trillion by 2024 (Statista).
Threat Statistics
Rise of fintech companies Global fintech investment: $44.33 billion (2020)
Peer-to-peer lending platforms LendingClub loans facilitated: $14 billion (Q1 2021)
Increased use of cryptocurrency Cryptocurrency market cap: $2 trillion (April 2021)
Non-bank financial products Global non-bank sector revenue: $11.1 trillion (2020)
Customer preference for digital wallets Projected digital wallet users by 2025: 4.4 billion


Territorial Bancorp Inc. (TBNK): Threat of new entrants


When analyzing the threat of new entrants in the banking industry for Territorial Bancorp Inc. (TBNK), several factors come into play:

  • Stringent Regulatory Requirements: The banking industry is heavily regulated, with new banks facing strict requirements to enter the market.
  • High Initial Capital Investment: New entrants need a significant amount of capital to establish a bank, which can act as a barrier to entry.
  • Established Brand Loyalty: Existing banks like TBNK have built a strong brand loyalty among customers, making it challenging for new entrants to compete.
  • Growing Presence of Online-only Banks: Online-only banks have been gaining popularity, posing a threat to traditional brick-and-mortar banks like TBNK.
  • Technological Advancements: Continuous technological advancements are lowering entry barriers for new players in the banking industry.
Statistics Numbers
Number of new bank charters issued in the US (2020) 23
Total assets required to start a new bank (average) $20-30 million
Customer retention rate for TBNK 85%
Percentage growth of online-only banks in the last 5 years 12%


Overall, Territorial Bancorp Inc. (TBNK) faces a complex landscape shaped by Michael Porter’s five forces. The bargaining power of suppliers presents challenges due to the limited number of banking software providers and potential switching costs. On the other hand, the bargaining power of customers is influenced by customer sensitivity to various factors and the availability of alternative banks. The competitive rivalry is intense with local and regional banks vying for market share through aggressive marketing and technological advancements. The threat of substitutes is significant, driven by the rise of fintech companies and digital wallets. Lastly, the threat of new entrants is tempered by regulatory requirements and the established brand loyalty in the banking industry.

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