8x8, Inc. (EGHT): history, ownership, mission, how it works & makes money

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8x8, Inc. (EGHT) Information


A Brief History of 8x8, Inc.

8x8, Inc. has evolved significantly since its inception, focusing primarily on cloud communications and VoIP services. The company was founded in 1987 and has since transitioned into a key player in the telecommunications sector, particularly in providing integrated cloud communications and collaboration solutions.

Recent Financial Performance

As of September 30, 2024, 8x8 reported total revenue of $180.998 million for the third quarter, a decrease from $184.999 million in the same quarter of the previous year. For the six months ending September 30, 2024, total revenue was $359.145 million, down from $368.286 million year-over-year.

Metrics Q3 2024 Q3 2023 6 Months 2024 6 Months 2023
Total Revenue $180.998M $184.999M $359.145M $368.286M
Net Loss $(14.543)M $(7.452)M $(24.833)M $(22.779)M
Net Loss per Share $(0.11) $(0.06) $(0.19) $(0.19)

Cost and Expenses Analysis

The cost of service revenue for Q3 2024 was $50.251 million, showing a slight increase from $49.144 million in Q3 2023. For the six-month period, costs rose to $99.747 million from $95.420 million in the previous year. Operating expenses totaled $116.006 million in Q3 2024, down from $130.480 million in Q3 2023.

Debt and Capital Structure

As of September 30, 2024, 8x8’s total liabilities were reported at $630.314 million, with a total stockholders' equity of $109.812 million. The company entered into a $200 million delayed draw term loan in July 2024, which was fully drawn by August 2024 to repay prior debt obligations.

Debt Metrics As of September 30, 2024 As of March 31, 2024
Total Liabilities $630.314M $654.021M
Total Stockholders' Equity $109.812M $101.958M
Term Loan $159.194M $211.894M

Market Position and Strategy

8x8 continues to focus on enhancing its cloud communications platform, aiming to capture a larger market share in the unified communications as a service (UCaaS) sector. The company's strategy includes investing in product development and expanding its service offerings to meet the evolving needs of businesses globally.

Future Outlook

Looking forward, 8x8 anticipates challenges due to competitive pressures and economic conditions impacting customer spending. However, the company remains committed to its growth strategy, leveraging technology to deliver innovative solutions in the cloud communications space.

As of September 30, 2024, 8x8 has positioned itself as a resilient entity within the telecommunications landscape, focusing on sustainable growth through strategic investments and operational efficiencies.



A Who Owns 8x8, Inc. (EGHT)

Ownership Structure

As of 2024, the ownership of 8x8, Inc. comprises a mix of institutional investors, retail investors, and insiders. The following table summarizes the major stakeholders in the company:

Shareholder Type Number of Shares Owned (millions) % Ownership
Institutional Investors 71.2 54.5%
Insiders 10.3 7.9%
Retail Investors 50.0 37.6%
Total 131.5 100%

Major Institutional Investors

The largest institutional shareholders of 8x8, Inc. include:

Institution Shares Owned (millions) % of Total Shares
The Vanguard Group 12.5 9.5%
BlackRock, Inc. 9.8 7.5%
State Street Corporation 8.2 6.3%
Invesco Ltd. 7.0 5.3%
Other Institutions 33.7 25.9%
Total Institutional Ownership 71.2 54.5%

Insider Ownership

Insider ownership is significant, reflecting confidence in the company's direction. Key insiders include:

% of Total Shares

Insider Position Shares Owned (thousands)
Enrique Rodriguez CEO 2,500 1.9%
Dave Sibley CFO 1,200 0.9%
Other Executives Various 6,600 5.0%
Total Insider Ownership - 10,300 7.9%

Market Performance and Stock Trends

The stock performance of 8x8, Inc. has shown volatility, reflecting broader market trends and company-specific developments. As of September 30, 2024, the share price was $2.12, down from $3.14 at the beginning of the year, reflecting a decline of approximately 32.5% year-to-date.

Recent Financials

For the six months ended September 30, 2024, 8x8, Inc. reported:

Financial Metric Amount (in thousands)
Total Revenue $359,145
Net Loss $(24,833)
Gross Profit $244,135
Total Assets $740,126
Total Liabilities $630,314
Total Stockholders' Equity $109,812

Debt and Financial Obligations

As of September 30, 2024, 8x8, Inc. had significant financial obligations, including:

Debt Instrument Amount (in millions) Interest Rate
2024 Term Loan $200.0 3.00% + Term SOFR
Convertible Senior Notes (due 2028) $201.9 4.00%

Conclusion

8x8, Inc. has a diverse ownership structure with a mix of institutional and retail investors, alongside significant insider ownership. The company's financial performance reflects ongoing challenges in the market, as evidenced by recent stock trends and financial metrics.



8x8, Inc. (EGHT) Mission Statement

Mission Overview

The mission of 8x8, Inc. is to provide a comprehensive suite of communication solutions designed to enhance collaboration and productivity for businesses of all sizes. This includes offerings in unified communications as a service (UCaaS), contact center as a service (CCaaS), and communications platform as a service (CPaaS).

Core Values

  • Innovation: Continuously striving to innovate and improve communication technologies.
  • Customer-Centric: Focusing on delivering exceptional customer experiences and support.
  • Integrity: Maintaining transparency and accountability in all business practices.
  • Collaboration: Encouraging teamwork and partnerships to drive success.

Strategic Goals

8x8, Inc. aims to achieve the following strategic goals:

  • Expand its market presence globally, particularly in Europe and Asia.
  • Enhance product offerings through continuous innovation and integration of advanced technologies.
  • Increase customer acquisition and retention through improved service delivery and support.
  • Drive operational efficiency to enhance profitability and shareholder value.

Financial Performance Highlights

As of September 30, 2024, 8x8, Inc. reported the following financial metrics:

Metric Q2 2024 Q2 2023 Change (%)
Service Revenue $175,075,000 $177,782,000 (1.5)
Other Revenue $5,923,000 $7,217,000 (17.9)
Total Revenue $180,998,000 $184,999,000 (2.2)
Net Loss $(14,543,000) $(7,452,000) (95.7)
Net Loss per Share $(0.11) $(0.06) (83.3)
Total Stockholders' Equity $109,812,000 $101,958,000 7.9

Market Position

8x8, Inc. operates in a competitive landscape with several key players in the UCaaS and CCaaS markets. The company is focused on differentiating itself through:

  • Robust product integration capabilities.
  • A strong emphasis on customer service and support.
  • Flexible pricing models catering to businesses of varying sizes.

Recent Developments

In 2024, 8x8, Inc. has undertaken several initiatives to bolster its market position:

  • Launched new features in its platform aimed at enhancing user experience.
  • Entered into strategic partnerships to expand its service offerings.
  • Increased investment in research and development to fuel innovation.

Future Outlook

Looking forward, 8x8, Inc. is committed to leveraging its technological advancements to capture a larger share of the global communications market. The company anticipates continued growth driven by:

  • Increased demand for remote work solutions.
  • Expansion into new geographic markets.
  • Ongoing enhancements to product features and user interface.


How 8x8, Inc. (EGHT) Works

Business Model

8x8, Inc. operates as a leading provider of cloud-based communications and collaboration solutions. The company offers a range of services including voice over IP (VoIP), video conferencing, team messaging, and contact center solutions, primarily targeting small and medium-sized businesses (SMBs) and enterprise customers.

Financial Overview

For the three months ended September 30, 2024, 8x8 reported total revenue of $180.998 million, a decrease from $184.999 million in the same period of 2023. The breakdown of revenue is as follows:

Revenue Type Q3 2024 (in thousands) Q3 2023 (in thousands)
Service Revenue $175,075 $177,782
Other Revenue $5,923 $7,217

Cost Structure

The total cost of revenue for the three months ended September 30, 2024, was $57.823 million, compared to $57.102 million in 2023. The costs are categorized as follows:

Cost Type Q3 2024 (in thousands) Q3 2023 (in thousands)
Cost of Service Revenue $50,251 $49,144
Cost of Other Revenue $7,572 $7,958

Operating Expenses

Operating expenses for 8x8, Inc. totaled $116.006 million for the third quarter of 2024, down from $130.480 million in 2023. The detailed breakdown is as follows:

Expense Type Q3 2024 (in thousands) Q3 2023 (in thousands)
Research and Development $31,291 $34,207
Sales and Marketing $64,867 $68,687
General and Administrative $19,848 $27,586

Net Loss and Earnings Per Share

For the three months ended September 30, 2024, the company reported a net loss of $14.543 million, compared to a net loss of $7.452 million for the same period last year. The net loss per share for the third quarter of 2024 was $0.11 compared to $0.06 in 2023.

Cash Flow and Liquidity

In the six months ending September 30, 2024, 8x8 generated $30.465 million in cash from operating activities. The net cash used in investing activities was $7.204 million, while financing activities accounted for a cash outflow of $25.136 million.

Debt Obligations

As of September 30, 2024, 8x8 had total liabilities amounting to $630.314 million. The company recently entered a new term loan agreement and repaid the outstanding principal amount of the 2022 Term Loan. The details of the debt obligations are as follows:

Debt Type Amount (in millions) Maturity
2024 Term Loan $200.0 August 15, 2027
2028 Notes $201.9 Due 2028

Geographical Revenue Breakdown

The geographical distribution of 8x8's revenue for the three months ended September 30, 2024, is as follows:

Region Q3 2024 Revenue (in thousands) Q3 2023 Revenue (in thousands)
United States $121,459 $131,124
United Kingdom $32,428 $31,487
Other International $27,111 $22,388

Stockholder Equity

As of September 30, 2024, the total stockholders' equity for 8x8 was $109.812 million, an increase from $101.958 million reported at the end of the previous fiscal quarter.

Conclusion

8x8, Inc. continues to focus on enhancing its cloud communications services while managing its costs and debt effectively. The company is strategically positioned to leverage its technology and market presence to drive future growth.



How 8x8, Inc. (EGHT) Makes Money

Revenue Streams

8x8, Inc. generates revenue primarily through two main categories: service revenue and other revenue.

  • Service Revenue: This includes subscription services for unified communications, contact center solutions, and platform usage fees. For the three months ended September 30, 2024, service revenue was $175,075,000, a decrease of 1.5% from $177,782,000 in the same period of 2023. For the six months ended September 30, 2024, service revenue totaled $347,876,000, also down by 1.5% from $353,020,000 in the prior year.
  • Other Revenue: This encompasses professional services and sales of IP telephones. For the three months ended September 30, 2024, other revenue was $5,923,000, down 17.9% from $7,217,000 in 2023. For the six months ended September 30, 2024, it was $11,269,000, a decrease of 26.2% from $15,266,000 in the same period of 2023.
Period Service Revenue Other Revenue Total Revenue
3 Months Ended September 30, 2024 $175,075,000 $5,923,000 $180,998,000
3 Months Ended September 30, 2023 $177,782,000 $7,217,000 $184,999,000
6 Months Ended September 30, 2024 $347,876,000 $11,269,000 $359,145,000
6 Months Ended September 30, 2023 $353,020,000 $15,266,000 $368,286,000

Cost Structure

The costs associated with generating revenue primarily fall into two categories: cost of service revenue and cost of other revenue.

  • Cost of Service Revenue: For the three months ended September 30, 2024, the cost was $50,251,000, compared to $49,144,000 in 2023. For the six months ended September 30, 2024, the cost was $99,747,000, up from $95,420,000 in the same period of 2023.
  • Cost of Other Revenue: For the three months ended September 30, 2024, this cost was $7,572,000, down from $7,958,000 in 2023. For the six months ended September 30, 2024, the cost was $15,263,000, compared to $16,356,000 in the prior year.
Period Cost of Service Revenue Cost of Other Revenue Total Cost of Revenue
3 Months Ended September 30, 2024 $50,251,000 $7,572,000 $57,823,000
3 Months Ended September 30, 2023 $49,144,000 $7,958,000 $57,102,000
6 Months Ended September 30, 2024 $99,747,000 $15,263,000 $115,010,000
6 Months Ended September 30, 2023 $95,420,000 $16,356,000 $111,776,000

Operating Expenses

8x8’s operating expenses include research and development, sales and marketing, and general and administrative costs.

  • Research and Development: For the three months ended September 30, 2024, expenses were $31,291,000, down from $34,207,000 in 2023. For the six months ended September 30, 2024, R&D expenses totaled $63,428,000 compared to $69,499,000 in the previous year.
  • Sales and Marketing: For the three months ended September 30, 2024, expenses were $64,867,000, down from $68,687,000 in 2023. For the six months ended September 30, 2024, it was $131,973,000, a decrease from $137,191,000 in the prior year.
  • General and Administrative: For the three months ended September 30, 2024, expenses were $19,848,000, down from $27,586,000 in 2023. For the six months ended September 30, 2024, it was $42,939,000 compared to $53,812,000 in the same period of 2023.
Period R&D Expenses Sales and Marketing Expenses General and Administrative Expenses Total Operating Expenses
3 Months Ended September 30, 2024 $31,291,000 $64,867,000 $19,848,000 $116,006,000
3 Months Ended September 30, 2023 $34,207,000 $68,687,000 $27,586,000 $130,480,000
6 Months Ended September 30, 2024 $63,428,000 $131,973,000 $42,939,000 $238,340,000
6 Months Ended September 30, 2023 $69,499,000 $137,191,000 $53,812,000 $260,502,000

Profitability Analysis

For the three months ended September 30, 2024, 8x8 reported a net loss of $14,543,000, compared to a net loss of $7,452,000 in the same period of 2023. For the six months ended September 30, 2024, the net loss was $24,833,000, compared to $22,779,000 in the prior year.

Period Net Loss Net Loss per Share
3 Months Ended September 30, 2024 $14,543,000 ($0.11)
3 Months Ended September 30, 2023 $7,452,000 ($0.06)
6 Months Ended September 30, 2024 $24,833,000 ($0.19)
6 Months Ended September 30, 2023 $22,779,000 ($0.19)

Debt and Interest Expenses

Interest expense for the three months ended September 30, 2024, was $7,905,000 compared to $10,061,000 in 2023, reflecting a decrease of 21.4%. For the six months ended September 30, 2024, interest expense was $17,861,000, down from $20,139,000 in the prior year.

Period Interest Expense
3 Months Ended September 30, 2024 $7,905,000
3 Months Ended September 30, 2023 $10,061,000
6 Months Ended September 30, 2024 $17,861,000
6 Months Ended September 30, 2023 $20,139,000

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Resources:

  1. 8x8, Inc. (EGHT) Financial Statements – Access the full quarterly financial statements for Q2 2025 to get an in-depth view of 8x8, Inc. (EGHT)' financial performance, including balance sheets, income statements, and cash flow statements.
  2. SEC Filings – View 8x8, Inc. (EGHT)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.