Mission Statement, Vision, & Core Values (2024) of ChoiceOne Financial Services, Inc. (COFS)

ChoiceOne Financial Services, Inc. (COFS) Bundle

Get Full Bundle:
$12 $7
$12 $7
$12 $7
$12 $7
$25 $15
$12 $7
$12 $7
$12 $7
$12 $7

TOTAL:



An Overview of ChoiceOne Financial Services, Inc. (COFS)

General Summary of ChoiceOne Financial Services, Inc. (COFS)

ChoiceOne Financial Services, Inc. (COFS) has a rich history dating back to its founding in 1898. The company has grown from its roots as a community bank to become a significant player in the financial services industry, providing a range of products and services including banking, mortgage lending, and investment services. As of 2024, ChoiceOne operates a network of branches primarily in Michigan, focusing on delivering personalized service to its customers.

In 2024, ChoiceOne Financial Services reported consolidated total assets of $2.7 billion, net loans of $1.5 billion, and total deposits of $2.2 billion. The company’s offerings include:

  • Checking and savings accounts
  • Commercial and consumer loans
  • Mortgages and home equity loans
  • Investment services and financial planning

Current sales as of 2024 reflect a strong demand for its services, contributing to a solid growth trajectory in both loans and deposits.

Company's Financial Performance in the Latest Financial Reports

For the three months ended September 30, 2024, ChoiceOne reported a net income of $7,348,000, marking an increase of 43.5% compared to $5,122,000 for the same period in 2023. For the nine months ended September 30, 2024, net income was $19,568,000, an increase of 22.5% from $15,968,000 in 2023. Adjusted net income, excluding merger-related expenses, was $7,981,000 for the three months and $20,201,000 for the nine months in 2024.

ChoiceOne's record-breaking revenue was significantly driven by strong performance in its core loan products, which grew by $74.2 million, reflecting an annualized growth rate of 7.1%. The primary growth areas included:

  • Non-Owner Occupied Commercial Real Estate (CRE) loans, increasing by $75.3 million
  • Multifamily Loans, which rose by $27.9 million
  • 1-4 Family loans, with a growth of $25.4 million
  • Owner Occupied CRE, increasing by $22.1 million

In terms of financial ratios, the annualized return on average assets was 1.09% for the third quarter of 2024, compared to 0.80% in the prior year, while the return on average shareholders’ equity stood at 12.36% versus 11.31% in 2023. The company's earnings per share (EPS) for the three and nine months were $0.85 and $2.46, respectively, compared to $0.68 and $2.12 in the previous year.

The company’s total available for sale securities were $497.6 million as of September 30, 2024, while total held to maturity securities stood at $392.0 million. The total shareholders' equity at the same date was $247.7 million.

Introduction to Company as a Leader in the Industry

ChoiceOne Financial Services is recognized as one of the leading companies in the banking industry, particularly within Michigan. Its strategic focus on community banking, combined with a robust offering of financial services, positions it favorably against competitors. The company has been proactive in expanding its market presence through mergers and acquisitions, including a recent agreement to merge with Fentura Financial, Inc. This merger is expected to create the third largest publicly traded bank in Michigan, significantly enhancing its operational scale and market footprint.

The company's commitment to innovation and customer service excellence continues to drive its success in an increasingly competitive landscape. With a solid foundation and a forward-looking approach, ChoiceOne Financial Services stands poised for continued growth in the coming years.




Mission Statement of ChoiceOne Financial Services, Inc. (COFS)

Mission Statement of ChoiceOne Financial Services, Inc. (COFS)

ChoiceOne Financial Services, Inc. (COFS) outlines its mission statement as a commitment to providing high-quality financial services while fostering long-term relationships with its clients. The mission statement serves as a guiding framework for the company's strategic direction and operational decisions.

Core Component 1: Customer Commitment

ChoiceOne emphasizes a strong commitment to its customers, focusing on delivering exceptional service and tailored financial solutions. This commitment is reflected in their customer service metrics, with customer satisfaction ratings consistently above 90%. As of September 30, 2024, the total number of active customer accounts exceeded 150,000, highlighting the company's growing customer base.

Metric Value
Customer Satisfaction Rating 90%+
Total Active Customer Accounts 150,000+

Core Component 2: Community Engagement

ChoiceOne is dedicated to supporting the communities in which it operates. The company actively engages in various community initiatives, including financial literacy programs and local sponsorships. In 2024, ChoiceOne allocated $1.2 million towards community development projects and educational programs, demonstrating its commitment to social responsibility.

Initiative Investment (2024)
Community Development Projects $1,200,000
Financial Literacy Programs $300,000

Core Component 3: Innovation and Technology

Innovation is a cornerstone of ChoiceOne's mission, with a focus on integrating advanced technology into its services. The company has invested $3 million in technology upgrades in 2024, enhancing online banking platforms and mobile applications to improve customer experience. As a result, mobile banking usage has increased by 40% year-over-year, indicating a successful adoption of new technologies.

Technology Investment (2024) Amount
Technology Upgrades $3,000,000
Mobile Banking Usage Increase 40%



Vision Statement of ChoiceOne Financial Services, Inc. (COFS)

Vision Statement Overview

As of 2024, ChoiceOne Financial Services, Inc. (COFS) aims to be a leading financial institution recognized for its commitment to customer service, community engagement, and sustainable growth. The vision statement emphasizes a future where the company enhances the financial health of its clients while fostering economic development in the communities it serves.

Customer-Centric Approach

ChoiceOne’s vision focuses heavily on a customer-centric approach, aiming to provide tailored financial solutions that meet the unique needs of its diverse clientele. The company aims to ensure accessibility to financial services, enhancing customer satisfaction and loyalty.

As of September 30, 2024, ChoiceOne reported:

  • Total assets: $2.7 billion
  • Net loans: $1.5 billion
  • Total deposits: $2.2 billion
  • Total shareholders' equity: $247.7 million

Commitment to Community Engagement

The vision statement highlights the importance of community engagement and financial literacy. ChoiceOne Financial Services is dedicated to supporting local initiatives and fostering partnerships that promote economic growth and stability.

In the first nine months of 2024, the company saw:

  • Net income of $19.6 million, an increase of 22.5% year-over-year.
  • Adjusted net income of $20.2 million, reflecting the impact of community-focused programs.

Sustainable Growth and Innovation

ChoiceOne aims for sustainable growth through innovative financial products and services. By leveraging technology, the company seeks to streamline operations and enhance the customer experience.

Recent financial performance metrics include:

Metric Q3 2024 Q3 2023
Net income $7.35 million $5.12 million
Diluted earnings per share $0.85 $0.68
Adjusted diluted earnings per share $0.93 $0.68
Cash dividends declared per share $0.27 $0.26

Financial Health and Stability

ChoiceOne’s vision encompasses maintaining robust financial health and stability, ensuring the institution remains well-capitalized to support its growth initiatives and community outreach efforts.

As of September 30, 2024, the financial ratios indicate:

  • Return on average assets: 1.09%
  • Return on average shareholders’ equity: 12.36%
  • Total risk-based capital ratio: 13.1%

Future Outlook

Looking ahead, ChoiceOne Financial Services is positioned to expand its market presence and enhance its service offerings, ultimately striving to fulfill its vision of being a trusted financial partner in every community it serves.




Core Values of ChoiceOne Financial Services, Inc. (COFS)

Integrity

Integrity is a foundational core value at ChoiceOne Financial Services, Inc. (COFS), emphasizing transparency and ethical behavior in all business dealings.

In 2024, COFS demonstrated its commitment to integrity through its adherence to regulatory standards and ethical guidelines. The company reported a net income of $19,568,000 for the nine months ended September 30, 2024, marking a 22.5% increase from $15,968,000 in the same period in 2023. This growth reflects not only strong financial performance but also responsible management practices.

Customer Focus

Customer focus is a vital core value that drives COFS to prioritize the needs and satisfaction of its clients.

In 2024, COFS increased its customer service charges by $920,000 compared to the same period in 2023, reaching a total of $7,840,000 for the nine months ended September 30. This increase indicates a strategic focus on enhancing customer service and engagement, reflecting COFS’s dedication to meeting customer expectations.

Additionally, the company recorded gains on sales of loans amounting to $1,610,000 during the same period, showcasing its commitment to providing valuable financial products tailored to customer needs.

Community Engagement

Community engagement is a core value that highlights COFS's commitment to supporting the communities it serves.

In 2024, ChoiceOne’s efforts included participation in local initiatives and programs aimed at economic development. As of September 30, 2024, the company had total assets of $2.7 billion and total deposits of $2.2 billion, which positions it as a significant financial partner in its communities. Through its deposit growth of $103 million in the first nine months of 2024, COFS has reinforced its role in facilitating local economic sustainability.

Innovation

Innovation is a core value that drives COFS to continually improve its services and operational efficiency.

In 2024, COFS reported a significant increase in net interest income, reaching $55,093,000 for the nine months ended September 30. This growth is attributed to innovative financial solutions and strategies, including the implementation of interest rate swaps to manage risk effectively. As of September 30, 2024, the company held pay-fixed interest rate swaps with a total notional value of $401 million, showcasing its proactive approach to financial management and innovation.

Teamwork

Teamwork is a core value at COFS, fostering collaboration and a supportive work environment.

In 2024, COFS recognized the importance of its workforce by increasing stock-based compensation expenses to $541,000, reflecting an investment in employee engagement and motivation. This commitment to teamwork not only enhances productivity but also contributes to a positive corporate culture.

Core Value 2024 Financial Impact Examples of Commitment
Integrity Net income: $19,568,000 (22.5% increase) Adherence to regulatory standards
Customer Focus Customer service charges: $7,840,000 Gains on loan sales: $1,610,000
Community Engagement Total deposits: $2.2 billion Deposit growth: $103 million
Innovation Net interest income: $55,093,000 Interest rate swaps notional value: $401 million
Teamwork Stock-based compensation: $541,000 Investment in employee engagement

ChoiceOne Financial Services, Inc. continues to uphold its core values, demonstrating its commitment to integrity, customer focus, community engagement, innovation, and teamwork as it navigates the financial landscape in 2024.

DCF model

ChoiceOne Financial Services, Inc. (COFS) DCF Excel Template

    5-Year Financial Model

    40+ Charts & Metrics

    DCF & Multiple Valuation

    Free Email Support

Updated on 16 Nov 2024

Resources:

  1. ChoiceOne Financial Services, Inc. (COFS) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of ChoiceOne Financial Services, Inc. (COFS)' financial performance, including balance sheets, income statements, and cash flow statements.
  2. SEC Filings – View ChoiceOne Financial Services, Inc. (COFS)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.