Mission Statement, Vision, & Core Values (2024) of FIGS, Inc. (FIGS)

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An Overview of FIGS, Inc. (FIGS)

General Summary of FIGS, Inc.

FIGS, Inc. (FIGS) was founded in 2013 by Heather Hasson and Trina Spear, focusing on providing high-quality medical scrubs and apparel for healthcare professionals. The company has gained recognition for its innovative designs and direct-to-consumer business model, which allows it to offer premium products at competitive prices. As of 2024, FIGS offers a variety of products including scrubs, lab coats, and accessories, catering specifically to medical professionals.

As of September 30, 2024, FIGS reported approximately 2.7 million active customers, reflecting a 3.8% increase from 2.6 million in the previous year. The company achieved net revenues of $403.7 million for the nine months ended September 30, 2024, a 0.7% increase compared to $400.7 million for the same period in 2023.

Company's Financial Performance in the Latest Financial Reports

In the latest financial reports for the third quarter of 2024, FIGS reported net revenues of $140.2 million, a 1.5% decrease from $142.4 million in the same quarter of 2023. This decline was attributed primarily to a decrease in average order value (AOV), which dropped to $108 from $114 year-over-year.

For the nine months ended September 30, 2024, the company reported net income of $835,000, down from $12.6 million for the same period in 2023. The net income margin fell to 0.2% from 3.1%. Additionally, the company’s adjusted EBITDA decreased significantly to $30.7 million from $59.4 million in the prior year, resulting in an adjusted EBITDA margin of 7.6%.

Operating expenses rose to $280.1 million for the nine months ended September 30, 2024, compared to $259.3 million in the previous year, marking an 8.0% increase. This increase was primarily driven by higher selling and marketing expenses, which rose by 7.1% and 20.7%, respectively. The company also reported cash flows from operating activities of $50.7 million, a decrease from $80.6 million in the previous year.

Introduction to Company as a Leader in the Industry

FIGS has established itself as a leader in the healthcare apparel industry by focusing on quality, style, and functionality. The company’s direct-to-consumer model has allowed it to cater specifically to healthcare professionals, enhancing customer loyalty and engagement. With a strong emphasis on brand awareness and performance marketing, FIGS continues to expand its presence in the market. The company’s unique approach to product design and customer experience positions it for ongoing success in the competitive landscape of medical apparel.




Mission Statement of FIGS, Inc. (FIGS)

Company's Mission Statement

FIGS, Inc. articulates its mission as "to celebrate, empower and serve those who serve others." This mission underscores the company’s commitment to the healthcare community, particularly healthcare professionals, whom they refer to as "Awesome Humans." The mission statement is pivotal in guiding the company's long-term objectives and strategic initiatives, focusing on delivering high-quality, technically advanced apparel designed to meet the specific needs of healthcare professionals.

Core Component 1: Celebration

The first core component of FIGS' mission is to celebrate those who serve others. This celebration manifests through various initiatives that recognize healthcare professionals' contributions and sacrifices. For instance, FIGS has developed community engagement programs aimed at fostering a sense of belonging among healthcare workers. The company’s branding and marketing strategies often highlight stories from healthcare professionals, showcasing their dedication and the impact they have on society.

As of September 30, 2024, FIGS has approximately 2.7 million active customers, reflecting a 3.8% increase from 2.6 million in the previous year. This growth indicates a robust community engagement strategy that resonates with healthcare professionals, enhancing brand loyalty and recognition.

Core Component 2: Empowerment

The second core component is empowerment. FIGS aims to empower healthcare professionals through high-quality products that enhance their performance and comfort. The company designs its apparel with advanced fabric technology that provides durability, comfort, and functionality, which are essential for healthcare environments. For example, FIGS incorporates features such as moisture-wicking properties and ergonomic designs to improve the wearer's experience during long shifts.

In 2024, FIGS reported net revenues of $140.2 million for the three months ending September 30, a slight decrease of 1.5% compared to $142.4 million in the same quarter of 2023. This decline was attributed to a decrease in average order value (AOV), which was $108 in Q3 2024 compared to $114 in Q3 2023. Nonetheless, the commitment to empowering healthcare professionals remains evident as the company continues to innovate and enhance its product offerings.

Core Component 3: Service

The third core component is service. FIGS is dedicated to serving the healthcare community by providing a direct-to-consumer (DTC) platform that simplifies the purchasing process for healthcare professionals. The company operates through its website and mobile app, offering a seamless shopping experience that caters specifically to their target audience. Additionally, FIGS has established physical retail stores, known as Community Hubs, to enhance accessibility for healthcare professionals.

Financially, FIGS has invested in enhancing its fulfillment capabilities, completing a transition to a new fulfillment center in Goodyear, Arizona, which is expected to improve service efficiency. The company incurred approximately $2.4 million in capital expenditures related to this transition. This strategic move reflects FIGS' ongoing commitment to providing exceptional service to its customers, ensuring timely delivery and product availability.

Metric Q3 2024 Q3 2023 Change (%)
Net Revenues (in thousands) $140,209 $142,364 (1.5)%
Gross Profit (in thousands) $94,028 $97,393 (3.5)%
Average Order Value $108 $114 (5.3)%
Active Customers (in thousands) 2,673 2,576 3.8%



Vision Statement of FIGS, Inc. (FIGS)

Vision of FIGS, Inc. (2024)

The vision statement of FIGS, Inc. is centered around transforming the experience of healthcare professionals by providing high-quality, stylish, and functional medical apparel. The company aims to become the leading brand in the medical apparel industry, focusing on innovation and sustainability.

Core Components of the Vision Statement

1. Transforming Healthcare Apparel

FIGS envisions a future where healthcare professionals are equipped with apparel that enhances their performance and confidence. The brand’s commitment to quality is reflected in its product offerings, which include:

  • Medical scrubs made from proprietary fabric blends.
  • Functional designs that cater to healthcare professionals’ needs.
  • Stylish options that elevate the professional appearance of healthcare workers.

As of September 30, 2024, FIGS reported net revenues of $403.7 million for the nine months ended, showing a growth of 0.7% compared to $400.7 million in the same period of 2023.

2. Commitment to Sustainability

FIGS is dedicated to sustainability, aiming to reduce its environmental footprint through:

  • Use of eco-friendly materials in product manufacturing.
  • Implementing sustainable practices in supply chain operations.
  • Encouraging recycling and responsible disposal of apparel.

In its recent operations, FIGS has shifted to a new fulfillment center in Goodyear, Arizona, aiming to optimize logistics and reduce carbon emissions associated with shipping.

3. Fostering Community Engagement

FIGS envisions creating a strong community among healthcare professionals by:

  • Engaging in initiatives that support healthcare workers globally.
  • Building a platform for sharing experiences and resources among professionals.
  • Offering educational content related to health and wellness.

As of September 30, 2024, FIGS had approximately 2.7 million active customers, reflecting a growth of 3.8% from 2.6 million active customers in the prior year.

4. Innovation and Technology Integration

FIGS aims to leverage technology to improve customer experience and operational efficiency through:

  • Data-driven marketing strategies to enhance customer engagement.
  • Utilization of e-commerce platforms for seamless shopping experiences.
  • Implementation of advanced inventory management systems.

In the nine months ended September 30, 2024, the average order value (AOV) was reported at $112, with a slight decline from $114 in the previous year.

5. Premium Quality and Performance

FIGS is committed to delivering premium quality products that ensure durability and comfort, which includes:

  • Rigorous testing of fabrics and designs to meet professional standards.
  • Offering a wide range of sizes and fits to accommodate all body types.
  • Continuous feedback loops with healthcare professionals to refine product offerings.

For the three months ended September 30, 2024, FIGS reported a gross margin of 67.1%, down from 68.4% in the previous year, reflecting the brand's ongoing commitment to maintaining quality while managing costs.

Financial Metrics 2024 (9 Months) 2023 (9 Months)
Net Revenues $403.7 million $400.7 million
Gross Margin 67.7% 69.6%
Active Customers 2.7 million 2.6 million
Average Order Value $112 $114

Through these components, FIGS aims to redefine the standards of medical apparel while ensuring that healthcare professionals feel valued and empowered in their work environments. The company’s vision aligns with its operational strategies and customer engagement practices, ensuring a holistic approach to its brand identity.




Core Values of FIGS, Inc. (FIGS)

Customer Commitment

The core value of customer commitment at FIGS, Inc. emphasizes the importance of understanding and serving the needs of healthcare professionals. This commitment is evident in the company’s efforts to create a community around its products.

As of September 30, 2024, FIGS had approximately 2.7 million active customers, reflecting a 3.8% increase from 2.6 million the previous year. This growth demonstrates the effectiveness of their customer engagement strategies.

FIGS utilizes data-driven marketing strategies to enhance customer experience, ensuring that their products meet the specific needs of healthcare professionals. The company’s direct-to-consumer model allows for personalized interactions, fostering loyalty and repeat purchases.

Quality and Innovation

FIGS places a high value on quality and innovation in its product offerings. The company has redefined healthcare apparel by introducing technically advanced scrubs that combine comfort, durability, function, and style.

For instance, the gross margin for FIGS was reported at 67.1% for the three months ending September 30, 2024, slightly down from 68.4% the previous year. This margin indicates a continued commitment to maintaining high-quality standards while managing production costs effectively.

The company invests significantly in research and development to innovate its product lines, ensuring that healthcare professionals have access to the best possible apparel. This focus on quality is reflected in customer satisfaction and loyalty metrics.

Community Engagement

Community engagement is a vital core value for FIGS, as the company strives to build a supportive network for healthcare professionals. This is achieved through various initiatives aimed at recognizing and celebrating the contributions of these individuals.

In 2024, FIGS has continued to expand its community outreach programs, further solidifying its position as a brand that genuinely cares about its customers. The company’s initiatives are designed to empower healthcare professionals, enhancing their sense of belonging and support within the FIGS community.

In terms of financial engagement, FIGS reported net revenues of $403.7 million for the nine months ending September 30, 2024, compared to $400.7 million in the same period in 2023. This steady revenue growth supports the notion that community engagement initiatives contribute positively to overall business performance.

Social Responsibility

FIGS is committed to social responsibility, focusing on ethical manufacturing practices and sustainable sourcing. The company actively works to ensure that its supply chain adheres to high ethical standards, reflecting its core values.

As of September 30, 2024, FIGS reported total assets of $542.5 million and total liabilities of $138.98 million. This financial stability allows the company to invest in sustainable practices and improve working conditions for those in its supply chain.

Moreover, FIGS engages in initiatives aimed at reducing its environmental impact, aligning with the growing consumer preference for socially responsible brands. These efforts not only enhance the company's reputation but also resonate with its customer base, who increasingly value ethical considerations in their purchasing decisions.

Teamwork and Collaboration

Teamwork and collaboration are essential values at FIGS, fostering a culture of inclusivity and collective effort. The company encourages employees to work together to achieve common goals, enhancing overall productivity and innovation.

FIGS has implemented various team-building initiatives and training programs, which have contributed to a positive workplace culture. The company’s operating expenses for the three months ending September 30, 2024, were reported at $102.7 million, which includes investments in employee training and development.

This commitment to teamwork not only improves employee morale but also translates into better customer service and product innovation, further solidifying FIGS’ position as a leader in the healthcare apparel industry.

Core Value Description Key Metrics
Customer Commitment Understanding and serving healthcare professionals' needs 2.7 million active customers (3.8% increase)
Quality and Innovation High standards in product development Gross margin: 67.1%
Community Engagement Building a supportive network for healthcare professionals Net revenues: $403.7 million
Social Responsibility Ethical manufacturing and sustainable sourcing Total assets: $542.5 million
Teamwork and Collaboration Fostering a culture of inclusivity Operating expenses: $102.7 million

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Updated on 16 Nov 2024

Resources:

  1. FIGS, Inc. (FIGS) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of FIGS, Inc. (FIGS)' financial performance, including balance sheets, income statements, and cash flow statements.
  2. SEC Filings – View FIGS, Inc. (FIGS)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.