Mission Statement, Vision, & Core Values (2024) of Middlesex Water Company (MSEX)

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An Overview of Middlesex Water Company (MSEX)

General Summary of Middlesex Water Company (MSEX)

Middlesex Water Company, founded in 1897, is a publicly traded utility company engaged in the provision of water and wastewater services. The company operates primarily in New Jersey and Delaware through its subsidiaries, including Tidewater Utilities, Inc. and Pinelands Water Company. Middlesex Water delivers high-quality water services to residential, commercial, and industrial customers.

As of 2024, the company's main products and services include:

  • Regulated water distribution
  • Wastewater treatment
  • Non-regulated contract services for the operation and maintenance of water and wastewater systems

In 2024, Middlesex Water Company reported total sales of approximately $144.77 million, a significant increase from $127.67 million in 2023.

Company's Financial Performance in the Latest Financial Reports

In the financial report for the nine months ended September 30, 2024, Middlesex Water Company achieved record-breaking revenues. Operating revenues increased by $17.1 million year-over-year, driven by:

  • Middlesex System revenues up by $12.9 million due to a base rate increase effective March 1, 2024, increased weather-driven customer demand, and higher commercial customer billings.
  • Tidewater System revenues increased by $3.5 million from customer growth and weather-driven demand.
  • Pinelands revenues grew by $0.4 million due to scheduled rate increases and higher customer demand.
  • Non-regulated revenues rose by $0.3 million due to higher supplemental contract services.

The company's operating income for the nine months of 2024 was $42.68 million, compared to $30.98 million in 2023. Net income for the same period reached $35.55 million, up from $25.76 million in the previous year.

Key financial metrics for Middlesex Water Company as of September 30, 2024 include:

Metric 2024 2023
Operating Revenues $144.77 million $127.67 million
Operating Income $42.68 million $30.98 million
Net Income $35.55 million $25.76 million
Earnings per Share (Diluted) $1.98 $1.44

Introduction to Middlesex Water Company as a Leader in the Industry

Middlesex Water Company is recognized as a leading provider in the water utility sector, leveraging its extensive experience and regulatory compliance to deliver reliable services. The company has made significant investments in infrastructure, ensuring high-quality service and compliance with environmental regulations. The New Jersey Board of Public Utilities approved a base rate increase in February 2024, expected to generate an additional $15.4 million in annual operating revenues, which reflects the company's strategic positioning for future growth.

With a robust financial performance and ongoing capital investments, Middlesex Water Company continues to set benchmarks within the industry, showcasing its commitment to operational excellence and customer satisfaction.




Mission Statement of Middlesex Water Company (MSEX)

Mission Statement Overview

Middlesex Water Company's mission statement is designed to encapsulate its commitment to providing high-quality water and wastewater services to its customers while ensuring environmental sustainability and operational excellence. This mission serves as a guiding principle for the organization, aligning its strategic objectives with customer needs and regulatory requirements.

Core Component 1: Commitment to Quality

The first core component of Middlesex Water Company’s mission statement emphasizes its dedication to delivering high-quality products and services. This commitment is evidenced by the company's continuous investments in infrastructure and technology to enhance service reliability and water quality.

Recent financial data highlights this commitment, with total capital expenditures amounting to $49.5 million for the nine months ended September 30, 2024, aimed at upgrading utility infrastructure. The company has also initiated the Lead Service Line Replacement Plan, with an expected cost recovery of $1.4 million approved by the New Jersey Board of Public Utilities (NJBPU).

Core Component 2: Environmental Stewardship

The second component of the mission statement reflects Middlesex Water Company's efforts in environmental stewardship. The company actively engages in programs designed to protect water resources and promote sustainable practices.

For instance, the settlement with 3M regarding PFAS contamination led to the allocation of $48.3 million to mitigate customer rate increases and fund treatment upgrades. In addition, the company has secured $5.6 million in low-interest loans for water treatment facility upgrades, demonstrating its proactive approach to environmental compliance.

Core Component 3: Customer Focus

The final core component emphasizes a customer-centric approach. Middlesex Water Company prioritizes customer satisfaction and engagement, ensuring that services meet the evolving needs of its clientele.

Financially, the company reported a 13.4% increase in operating revenues, reaching $144.77 million for the nine months ended September 30, 2024, compared to $127.67 million for the same period in 2023. This growth is attributed to increased customer demand and the approved base rate increase effective March 1, 2024, which is expected to generate an additional $15.4 million in annual revenues.

Financial Metric 2024 (Nine Months Ended) 2023 (Nine Months Ended)
Operating Revenues $144.77 million $127.67 million
Net Income $35.55 million $25.76 million
Total Capital Expenditures $49.5 million $73.1 million
Debt Outstanding $352.28 million $358.15 million
Customer Rate Increase (Effective March 1, 2024) $15.4 million N/A



Vision Statement of Middlesex Water Company (MSEX)

Vision Statement Overview

The vision statement of Middlesex Water Company (MSEX) emphasizes their commitment to providing high-quality water and wastewater services, ensuring sustainability and community engagement. As of 2024, the company aims to enhance their service infrastructure while maintaining regulatory compliance and customer satisfaction.

Commitment to Quality Water Services

Middlesex Water Company envisions itself as a leader in delivering high-quality water services to its customers. In 2024, the company has reported operating revenues of $144.77 million for the nine months ended September 30, 2024, reflecting an increase of $17.1 million compared to the same period in 2023, primarily driven by a base rate increase effective March 1, 2024.

Sustainability Initiatives

The vision includes a strong focus on sustainability and environmental responsibility. For instance, Middlesex has initiated the Lead Service Line Replacement Plan, which is projected to incur costs of $1.4 million for customer-owned lead service line replacements. Additionally, the company has undertaken PFAS treatment upgrades at its Park Avenue Plant, with recovery of $4.1 million for carrying costs associated with these upgrades.

Community Engagement and Customer Satisfaction

Middlesex Water Company aims to enhance community engagement by actively involving stakeholders in decision-making processes. The approved rate increase is expected to generate an additional $15.4 million annually, which will help fund essential infrastructure improvements. The company is also committed to addressing customer needs through various initiatives, including a customer surcharge filing to recover costs incurred from lead service line replacements.

Regulatory Compliance and Infrastructure Investment

The company’s vision encompasses strict regulatory compliance and ongoing investment in infrastructure. Middlesex has received approval to issue up to $300 million in long-term debt to fund its multi-year capital construction program. Furthermore, the company has reported capital expenditures of $49.5 million for the nine months ended September 30, 2024.

Financial Metrics 2024 (Nine Months Ended Sept 30) 2023 (Nine Months Ended Sept 30)
Operating Revenues $144.77 million $127.67 million
Net Income $35.55 million $25.76 million
Capital Expenditures $49.5 million $73.07 million
Approved Rate Increase Revenue $15.4 million N/A
Lead Service Line Replacement Costs $1.4 million N/A

Future Outlook

Middlesex Water Company’s vision for the future includes continuous improvement in service delivery and infrastructure resilience. The company is actively seeking to expand its customer base and improve operational efficiency, with anticipated revenue increases from new customer growth and ongoing rate adjustments.




Core Values of Middlesex Water Company (MSEX)

Integrity

The core value of integrity at Middlesex Water Company (MSEX) emphasizes ethical conduct and transparency in all operations. This commitment is reflected in the company's adherence to regulatory standards and its proactive communication with stakeholders.

In 2024, Middlesex Water demonstrated its integrity through the settlement agreement with 3M regarding PFAS contamination. The settlement included a substantial recovery of costs that allowed the company to enhance its water treatment processes while maintaining transparency with customers about the implications for water quality and safety.

Customer Commitment

Middlesex Water's dedication to customer commitment is evident in its efforts to enhance service delivery and responsiveness. The company has invested in infrastructure upgrades to improve service reliability and reduce response times for customer inquiries and issues.

For instance, the implementation of the Lead Service Line Replacement Plan in 2024 showcases the company's focus on ensuring safe drinking water for its customers. This initiative was approved by the New Jersey Board of Public Utilities (NJBPU) and is expected to recover $1.4 million in costs incurred through June 2024.

Environmental Stewardship

Environmental stewardship is a cornerstone of Middlesex Water's operations, highlighting the company’s responsibility towards sustainable practices. In 2024, the company has made significant strides in enhancing its water treatment facilities, particularly at the Park Avenue Plant, which underwent upgrades to address PFAS contaminants.

These upgrades included a $4.1 million recovery for carrying costs associated with the treatment enhancements, demonstrating the company's commitment to reducing environmental impacts while ensuring compliance with health regulations.

Operational Excellence

Middlesex Water Company strives for operational excellence through continuous improvement and efficiency in its processes. The company reported operating revenues of $144.77 million for the nine months ended September 30, 2024, an increase of $17.1 million from the prior year, attributed to effective cost management and operational efficiencies.

Additionally, the approved base rate increase effective March 1, 2024, is expected to generate an additional $15.4 million in annual operating revenues, reflecting the company's proactive approach to maintaining financial health and operational sustainability.

Teamwork

The value of teamwork is essential at Middlesex Water, fostering collaboration among employees to achieve common goals. The company has focused on enhancing employee engagement and development through various training programs and initiatives aimed at building a cohesive workforce.

As of September 30, 2024, Middlesex Water’s workforce included 17,855 outstanding shares, reflecting its commitment to employee participation in ownership and decision-making.

Core Value Key Initiatives Impact
Integrity 3M Settlement Agreement Enhanced water treatment processes, transparency with customers
Customer Commitment Lead Service Line Replacement Plan Improved drinking water safety, recovery of costs
Environmental Stewardship Park Avenue Plant upgrades Reduction of PFAS contaminants, compliance with health regulations
Operational Excellence Base rate increase Increased annual operating revenues, financial sustainability
Teamwork Employee training programs Enhanced workforce cohesion, employee engagement

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Article updated on 8 Nov 2024

Resources:

  • Middlesex Water Company (MSEX) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of Middlesex Water Company (MSEX)' financial performance, including balance sheets, income statements, and cash flow statements.
  • SEC Filings – View Middlesex Water Company (MSEX)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.