Mission Statement, Vision, & Core Values (2024) of CarParts.com, Inc. (PRTS)

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An Overview of CarParts.com, Inc. (PRTS)

General Summary of CarParts.com, Inc.

CarParts.com, Inc. (NASDAQ: PRTS) is a prominent online provider of aftermarket automotive parts and accessories. The company primarily sells its products to individual consumers through its flagship website, mobile app, and various online marketplaces. Established in 1999, CarParts.com has evolved to focus on delivering a wide range of automotive products, including over 1.4 million SKUs, covering everything from replacement parts to accessories.

As of 2024, CarParts.com reported net sales of $455.3 million for the thirty-nine weeks ended September 28, 2024, reflecting a decrease from $519.3 million in the same period of the previous year, primarily driven by strategic price increases aimed at higher-value customers and market challenges.

Company's Financial Performance

In the third quarter of 2024, CarParts.com recorded net sales of $144.8 million, a 13.3% decline from $166.9 million in the third quarter of 2023. The company experienced a gross profit of $51.0 million with a gross margin of 35.2%, an improvement from 32.9% in the previous year. This increase in gross margin is attributed to the company's price adjustments and reduced product costs, despite facing higher freight costs.

Operating expenses for the third quarter were $60.9 million, which represented 42.1% of net sales. The company reported a net loss of $10.0 million for the third quarter of 2024 compared to a net loss of $2.5 million in the same quarter of the previous year. The year-to-date results for the thirty-nine weeks ended September 28, 2024, highlighted a net loss of $25.2 million, significantly higher than the $2.1 million loss reported in the prior year.

Introduction to CarParts.com as an Industry Leader

CarParts.com stands as a leader in the aftermarket automotive parts industry, capitalizing on the increasing trend of online shopping for auto parts. The U.S. Auto Care Association projected that revenue from online auto parts sales will exceed $23 billion by 2026, showcasing the industry's growth potential. With a growing average age of vehicles in the U.S. fleet, which reached 12.6 years in 2024, the demand for aftermarket parts continues to rise. CarParts.com is well-positioned to meet this demand through its extensive inventory and user-friendly online shopping experience.

The company’s strategic focus on enhancing its eCommerce capabilities and marketing strategies, including mobile app improvements and brand awareness initiatives, aims to solidify its market position. CarParts.com invites readers to explore further and discover the factors contributing to its ongoing success in the competitive automotive parts sector.




Mission Statement of CarParts.com, Inc. (PRTS)

Company's Mission Statement

CarParts.com, Inc. (PRTS) is committed to delivering high-quality automotive parts and exceptional customer service, guided by its mission statement. This statement serves as a foundation for the company’s strategic direction, influencing decision-making processes and aligning efforts across various departments. The mission emphasizes the importance of providing a comprehensive range of automotive parts, ensuring customer satisfaction, and maintaining a competitive edge in the rapidly evolving eCommerce landscape.

Core Component 1: Commitment to Quality

At the heart of CarParts.com’s mission is its unwavering commitment to quality. The company strives to offer a diverse selection of over 1,429,000 stock-keeping units (SKUs) to meet customer needs effectively. This extensive inventory enables CarParts.com to cater to a broad spectrum of automotive repairs and maintenance, appealing to both do-it-yourself (DIY) customers and professional mechanics.

The company's focus on quality is reflected in its gross margin performance. For the third quarter of 2024, CarParts.com reported a gross margin of 35.2%, an increase from 32.9% in the same quarter of 2023. This improvement was driven by strategic price increases and better product cost management, showcasing the effectiveness of its quality commitment.

Core Component 2: Customer-Centric Approach

CarParts.com prioritizes a customer-centric approach in all its operations. The mission statement underscores the importance of delivering exceptional customer service and fostering strong relationships with clients. This approach is vital in the automotive parts industry, where customer satisfaction can directly influence repeat business and brand loyalty.

In line with this commitment, CarParts.com has enhanced its eCommerce experience by refining its mobile app and website, making it easier for customers to find and purchase parts. The company’s efforts to build brand awareness and engage customers through innovative content channels further demonstrate its dedication to a superior customer experience. The result is a more efficient customer acquisition process, positioning CarParts.com as a go-to destination for automotive maintenance needs.

Core Component 3: Innovation and Adaptability

The mission statement of CarParts.com highlights the necessity of innovation and adaptability in a competitive marketplace. The automotive industry is undergoing significant changes, particularly with the rise of online sales, which are projected to exceed $23 billion by 2026. CarParts.com recognizes the importance of staying ahead of trends and continuously improving its offerings.

The company’s investment in technology and infrastructure, such as the development of its mobile app and website enhancements, illustrates its commitment to innovation. Furthermore, the average age of U.S. light vehicles reached a record high of 12.6 years in 2024, indicating a growing demand for aftermarket parts. CarParts.com is well-positioned to capitalize on this trend by providing a comprehensive selection of high-quality parts to meet the needs of an aging vehicle fleet.

Financial Metrics Q3 2024 Q3 2023 YTD Q3 2024 YTD Q3 2023
Net Sales $144,751 $166,864 $455,310 $519,334
Cost of Sales $93,769 $112,047 $302,016 $341,524
Gross Profit $50,982 $54,817 $153,294 $177,810
Gross Margin 35.2% 32.9% 33.7% 34.2%
Net Loss ($10,018) ($2,517) ($25,183) ($2,137)

In conclusion, CarParts.com’s mission statement encapsulates its dedication to quality, customer satisfaction, and innovation, which are essential for navigating the complexities of the automotive parts industry in 2024 and beyond.




Vision Statement of CarParts.com, Inc. (PRTS)

Vision Statement Overview

The vision statement of CarParts.com, Inc. (PRTS) reflects the company's commitment to transforming the automotive parts industry through e-commerce innovation. As of 2024, the company aims to be recognized as a leading destination for automotive parts and services.

Commitment to E-Commerce Innovation

CarParts.com envisions a future where its e-commerce platform serves as the primary channel for automotive parts procurement. The company has approximately 1,429,000 SKUs available, catering to a wide consumer base, including DIY car owners and professional mechanics.

Metric Value
Number of SKUs 1,429,000
Average Age of U.S. Light Vehicles (2024) 12.6 years
Projected Online Sales Revenue (2026) $23 billion

Focus on Customer Experience

The company aims to enhance customer engagement by refining its mobile app and website, ensuring a user-friendly experience. This strategy is designed to reduce reliance on traditional marketing channels and foster direct customer relationships.

Market Positioning and Growth Strategy

CarParts.com is strategically positioned to capitalize on the expanding U.S. vehicle fleet and the increasing average age of vehicles, which correlates with higher demand for aftermarket parts. The company intends to leverage its extensive inventory to meet the needs of a growing customer base.

Financial Performance Indicators

As of Q3 2024, CarParts.com reported a net sales figure of $144.75 million, a decrease of 13.3% from the previous year. The net loss for the same period was $10.02 million, highlighting the challenges faced in the current market environment.

Financial Metric Q3 2024 Q3 2023
Net Sales $144.75 million $166.86 million
Net Loss $10.02 million $2.52 million
Gross Profit Margin 35.2% 32.9%

Future Outlook

Looking ahead, CarParts.com aims to continuously adapt to market trends and consumer needs, ensuring that it remains a competitive player in the automotive parts sector. The company's vision is underpinned by its commitment to innovation and customer satisfaction, positioning it for potential growth in an evolving market.




Core Values of CarParts.com, Inc. (PRTS)

Customer-Centricity

Customer-centricity is a core value at CarParts.com, Inc. (PRTS) that emphasizes understanding and addressing the needs of customers. This value is critical as it drives the company to enhance customer satisfaction and loyalty.

In 2024, CarParts.com has implemented several initiatives to demonstrate its commitment to this value. For instance, the company has revamped its website and mobile app, improving the user experience and making it easier for customers to find and purchase parts. As of September 28, 2024, the company offers approximately 1,429,000 SKUs, showcasing a comprehensive selection of automotive parts.

The company has also focused on customer service training, resulting in improved customer feedback scores. In the third quarter of 2024, net sales were $144,751, a decrease from $166,864 in the same quarter of 2023, primarily due to a strategic shift towards higher-value customers.

Integrity

Integrity is another fundamental value at CarParts.com, emphasizing transparency and ethical behavior in all business dealings. This value ensures trust among stakeholders, including customers, suppliers, and employees.

CarParts.com has taken steps to uphold integrity by adopting a comprehensive compliance program that includes regular audits and training for employees. In 2024, the company has ensured compliance with all applicable laws and regulations, which is reflected in its financial reporting practices. For the thirteen weeks ended September 28, 2024, the company reported a net loss of $10,018, compared to a net loss of $2,517 during the same period in 2023, highlighting the challenges faced while maintaining transparency.

Innovation

Innovation drives CarParts.com to continually improve its products and services. This value is vital for staying competitive in the rapidly evolving eCommerce landscape.

In 2024, the company has invested significantly in technology, including enhancements to its eCommerce platform and supply chain logistics. The company reported a gross profit of $50,982 for the third quarter of 2024, demonstrating improved margins through innovative pricing strategies and cost controls. Furthermore, CarParts.com has increased its share-based compensation expense to $8,967 for the thirty-nine weeks ended September 28, 2024, indicating a commitment to attracting and retaining talent necessary for driving innovation.

Teamwork

Teamwork is essential at CarParts.com, fostering collaboration among employees to achieve common goals. This core value ensures a cohesive work environment and enhances overall productivity.

In 2024, CarParts.com has launched several team-building initiatives, focusing on cross-departmental collaboration. The company’s workforce has been engaged in various projects aimed at improving operational efficiencies. As of September 28, 2024, the company reported total liabilities of $130,440, which reflects the financial collaboration efforts made to streamline operations.

Accountability

Accountability at CarParts.com means taking responsibility for actions and outcomes, which is crucial for fostering a culture of trust and performance.

The company holds regular performance reviews and has established clear metrics for success. For the thirty-nine weeks ended September 28, 2024, CarParts.com reported net cash provided by operating activities of $8,542, a stark contrast to $57,865 in the previous year, underscoring the need for accountability in financial performance.

Core Value Description 2024 Initiatives Performance Metrics
Customer-Centricity Focus on customer needs and satisfaction Website and mobile app improvements Net sales: $144,751
Integrity Transparency and ethical behavior Compliance programs and audits Net loss: $10,018
Innovation Continuous improvement of products and services Technology investments and eCommerce enhancements Gross profit: $50,982
Teamwork Collaboration among employees Team-building initiatives Total liabilities: $130,440
Accountability Responsibility for actions and outcomes Regular performance reviews Net cash provided by operating activities: $8,542

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Article updated on 8 Nov 2024

Resources:

  • CarParts.com, Inc. (PRTS) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of CarParts.com, Inc. (PRTS)' financial performance, including balance sheets, income statements, and cash flow statements.
  • SEC Filings – View CarParts.com, Inc. (PRTS)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.