Mission Statement, Vision, & Core Values (2024) of Quad/Graphics, Inc. (QUAD)

An Overview of Quad/Graphics, Inc. (QUAD)

General Summary of Quad/Graphics, Inc. (QUAD)

Quad/Graphics, Inc. (QUAD) has a rich history that dates back to 1971 when it was founded by Harry V. Quadracci in Sussex, Wisconsin. The company initially focused on commercial printing and has since evolved into a leading provider of marketing solutions, including digital marketing, logistics, and creative services. As of 2024, QUAD offers a diverse range of products and services, including:

• Catalog, publications, retail inserts, and directories
• Direct mail and other printed products
• Marketing services and logistics
• Medical and healthcare marketing solutions

In 2024, Quad reported total net sales of $1.963 billion for the nine months ending September 30, 2024, compared to $2.169 billion for the same period in 2023, indicating a decline in sales.

Company's Financial Performance

In its latest financial report for the nine months ended September 30, 2024, Quad/Graphics, Inc. experienced a net loss of $55.6 million, compared to a net loss of $33.4 million for the same period in 2023. Total revenue decreased primarily due to lower print volumes and marketing services sales. The company's financial highlights include:

Quad's EBITDA margin for the nine months ended September 30, 2024 was 4.0%, down from 5.6% in the prior year. The company has faced increased restructuring, impairment, and transaction-related charges, totaling $81.9 million for the nine months ended September 30, 2024, compared to $46.8 million in 2023.

Introduction to Quad as an Industry Leader

Quad/Graphics, Inc. is recognized as a leader in the marketing and printing industry, leveraging technology and innovative solutions to meet client needs. The company's strategic focus has shifted towards becoming a comprehensive marketing experience company. This transformation is supported by its extensive portfolio of services that integrate print and digital solutions, enhancing customer engagement and driving business growth.

As of September 30, 2024, Quad's total assets were valued at $1.389 billion, with total liabilities of $1.338 billion, resulting in shareholders' equity of $50.9 million. The company is committed to optimizing its operations for sustained growth and profitability, making it a noteworthy player in the industry. For more insights into Quad's strategies and performance, readers are encouraged to explore further.

Mission Statement of Quad/Graphics, Inc. (QUAD)

Mission Statement of Quad/Graphics, Inc. (QUAD)

Quad/Graphics, Inc. (QUAD) is dedicated to delivering innovative and high-quality marketing solutions to its clients. The mission statement emphasizes the company's commitment to excellence in service, sustainability, and operational efficiency, positioning itself as a leader in the printing and marketing services industry.

Core Component 1: Delivering High-Quality Products

Quad's mission underscores its focus on producing high-quality printed materials and marketing solutions. The company invests in advanced technology and state-of-the-art facilities to ensure superior product quality. For instance, in 2023, Quad reported net sales of $1.96 billion, a decrease from $2.17 billion in 2022, highlighting the challenges in maintaining revenue while focusing on quality and innovation.

Additionally, Quad’s focus on sustainability is evident in its operations. The company has implemented eco-friendly printing practices and aims to enhance its environmental performance through waste reduction initiatives. This commitment not only meets client expectations but also positions Quad favorably within the industry as eco-conscious consumers increasingly prioritize sustainability in their purchasing decisions.

Core Component 2: Innovation in Marketing Solutions

The mission statement also highlights Quad's dedication to innovation. The company continually adapts to changes in consumer behavior and technology by integrating digital solutions into its service offerings. In 2024, Quad reported a net loss of $55.6 million, compared to a loss of $33.4 million in 2023, indicating investments in innovation may be impacting short-term profitability but are critical for long-term growth.

Quad has focused on expanding its services beyond traditional printing, including digital marketing and data-driven solutions that enhance customer engagement and campaign effectiveness. By leveraging data analytics, Quad aims to provide tailored solutions that meet the evolving needs of its clients.

Core Component 3: Commitment to Client Success

Quad’s mission emphasizes a strong commitment to client success. The company employs a client-centric approach, ensuring that it understands and meets the specific needs of each customer. This commitment is reflected in Quad's strategic initiatives aimed at improving customer satisfaction and loyalty. In the nine months ending September 30, 2024, Quad experienced a significant increase in cash used in operating activities, amounting to $45.9 million.

Furthermore, Quad's dedication to maintaining strong relationships with its clients is evidenced by its consistent focus on service quality and responsiveness. The company's efforts to enhance its customer service capabilities are critical, especially as the market becomes increasingly competitive.

Overall, Quad/Graphics, Inc.'s mission statement reflects its strategic priorities and guiding principles that drive the organization towards achieving its long-term goals and objectives in the printing and marketing industry.

Vision Statement of Quad/Graphics, Inc. (QUAD)

Vision Statement Overview

The vision statement of Quad/Graphics, Inc. (QUAD) as of 2024 focuses on innovation, sustainability, and customer-centric solutions in the printing and marketing services industry. The company aims to redefine the industry landscape by leveraging technology and creative solutions to enhance its service offerings and meet evolving market demands.

Commitment to Innovation

Quad is dedicated to continuous innovation in its processes and services. As part of its vision, the company has invested significantly in new technologies, including digital printing and automation. In 2024, Quad reported capital expenditures of $45.7 million, which included investments in advanced printing technologies aimed at enhancing efficiency and quality.

Sustainability Initiatives

Quad’s vision also emphasizes sustainability, with initiatives aimed at reducing environmental impact. The company has committed to sourcing sustainable materials and reducing waste. As of September 30, 2024, Quad reported a 12% reduction in carbon emissions compared to the previous year, reflecting its ongoing commitment to sustainable practices.

Customer-Centric Solutions

Quad seeks to enhance customer satisfaction by providing tailored solutions that meet specific client needs. This customer-centric approach is supported by a robust service portfolio that includes marketing, logistics, and data analytics. In 2024, Quad achieved a customer satisfaction score of 85%, reflecting its commitment to delivering high-quality services.

Market Position and Growth

In 2024, Quad/Graphics, Inc. holds a significant market position within the printing industry, with total revenues reported at $1.54 billion. The company continues to explore growth opportunities through strategic acquisitions and partnerships aimed at expanding its service capabilities and market reach.

Future Outlook

Looking ahead, Quad aims to maintain its leadership in the printing industry by continuing to innovate and adapt to market changes. The company plans to expand its digital capabilities and enhance its sustainability initiatives further, ensuring alignment with customer expectations and regulatory requirements.

Core Values of Quad/Graphics, Inc. (QUAD)

Integrity

Integrity at Quad/Graphics, Inc. (QUAD) emphasizes the importance of honesty and ethical behavior in all business dealings. This core value underpins the trust that QUAD builds with its clients and stakeholders.

QUAD demonstrates its commitment to integrity through various initiatives, including compliance training programs for employees. In 2024, QUAD reported a 100% completion rate for compliance training across its workforce, ensuring that all employees are aware of ethical standards and legal obligations. Additionally, the company has established a whistleblower policy that allows employees to report unethical behavior anonymously, further reinforcing its commitment to integrity.

Innovation

Innovation is a key value for QUAD, driving the company to continuously improve its services and adapt to changing market demands. In 2024, QUAD invested approximately $15 million in research and development to enhance its digital printing technologies and expand its service offerings.

One notable example of innovation is QUAD's launch of its new automated print management system, which has improved operational efficiency by 25%. This system not only streamlines production processes but also reduces waste, aligning with QUAD's sustainability goals.

Customer Commitment

Customer commitment reflects QUAD’s dedication to understanding and fulfilling client needs. The company employs a customer feedback loop to enhance service delivery, achieving a customer satisfaction rate of 92% in its latest survey.

In 2024, QUAD introduced a customer loyalty program that has already enrolled over 1,000 businesses, providing them with exclusive discounts and personalized service offerings. This initiative has contributed to a 15% increase in repeat business year-over-year.

Sustainability

Sustainability is central to QUAD's operations, focusing on reducing environmental impact while maintaining profitability. In 2024, QUAD reported a 30% reduction in carbon emissions compared to the previous year, primarily through the implementation of energy-efficient practices in its production facilities.

Furthermore, QUAD has committed to sourcing 100% of its paper from sustainable forests by 2025. As of September 2024, 85% of the paper used in production met this standard, demonstrating significant progress towards this goal.

Collaboration

Collaboration is vital for fostering a productive work environment at QUAD. The company promotes teamwork across departments, resulting in a 20% increase in project completion rates in 2024.

QUAD has also implemented cross-functional teams for major projects, which has led to the successful launch of three new products this year. Employee surveys indicate that 88% of staff feel their contributions are valued within collaborative efforts.

Updated on 16 Nov 2024

Resources:

1. Quad/Graphics, Inc. (QUAD) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of Quad/Graphics, Inc. (QUAD)' financial performance, including balance sheets, income statements, and cash flow statements.
2. SEC Filings – View Quad/Graphics, Inc. (QUAD)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.