Mission Statement, Vision, & Core Values (2024) of US Foods Holding Corp. (USFD).

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An Overview of US Foods Holding Corp. (USFD)

General Summary of US Foods Holding Corp. (USFD)

US Foods Holding Corp. is one of America’s largest foodservice distributors, serving thousands of customers across the nation. Founded in 1989 and headquartered in Rosemont, Illinois, US Foods operates within the food and beverage industry, focusing on providing a broad range of food products and services to restaurants, healthcare facilities, and other foodservice operations. As of 2024, US Foods has reported net sales of $28.386 billion, representing a 6.5% increase from the previous year. The company’s offerings include a diverse portfolio of over 350,000 products, including fresh meats, seafood, produce, and a wide array of private label items.

Company's Financial Performance in the Latest Financial Reports

In the most recent reporting period, US Foods has demonstrated significant financial growth. For the 39 weeks ended September 28, 2024, net sales increased by $1.725 billion, or 6.5%, driven primarily by organic case volume growth and the impact of acquisitions. The total case volume rose by 4.4%, with independent restaurant case volume increasing by 4.8%. The company’s operating income for the same period reached $797 million, up from $739 million in 2023, marking an increase of $58 million.

Gross profit for the 39 weeks ended September 28, 2024, was reported at $4.868 billion, an increase of $310 million, or 6.8%. The adjusted EBITDA also saw an increase of $129 million, reaching $1.3 billion, with an adjusted EBITDA margin of 4.6%.

Net income for the same period was $428 million, compared to $359 million in 2023, reflecting an improvement of $69 million. The effective income tax rate was 23% for the 39 weeks ended September 28, 2024, down from 25% in the previous year.

Financial Metric 2024 2023 Change
Net Sales $28.386 billion $26.661 billion $1.725 billion (6.5%)
Gross Profit $4.868 billion $4.558 billion $310 million (6.8%)
Operating Income $797 million $739 million $58 million
Net Income $428 million $359 million $69 million
Adjusted EBITDA $1.3 billion $1.171 billion $129 million (11.0%)

Introduction to US Foods as a Leader in the Industry

US Foods is recognized as a leader in the foodservice distribution industry, leveraging its extensive product offerings and nationwide distribution network to serve a diverse clientele. Its focus on innovation and customer service has positioned the company for continued growth, making it a preferred partner for chefs and foodservice operators. Operating on a national scale while delivering local execution, US Foods enhances its value proposition through the MOXē business platform, which provides tools and insights to help customers optimize their operations.

With a commitment to quality and sustainability, US Foods aims to inspire and empower its customers, ensuring they can provide exceptional dining experiences. The company's recent financial performance reflects its strong market position and potential for future growth, underscoring why it remains a formidable player in the foodservice distribution sector.




Mission Statement of US Foods Holding Corp. (USFD)

Mission Statement Overview

The mission statement of US Foods Holding Corp. emphasizes its commitment to inspiring and empowering chefs and foodservice operators by providing high-quality food products and exceptional service. The statement is a guiding principle that informs the company's strategies, operational decisions, and long-term objectives. As of 2024, US Foods aims to enhance its market presence while maintaining a focus on customer satisfaction and product excellence.

Core Component 1: Quality Products

US Foods is dedicated to delivering high-quality products that meet the evolving needs of its customers. In 2024, the company reported net sales of approximately $28.386 billion, reflecting an increase of 6.5% compared to the previous year. This growth was driven by organic case volume growth, the impact of acquisitions, and food cost inflation of 2.5%.

The company’s product portfolio includes a wide range of exclusive brands, representing about 34% of net sales. This commitment to quality is supported by a robust supply chain and stringent quality control measures that ensure product integrity from sourcing to delivery.

Core Component 2: Customer Support

Customer support is a cornerstone of US Foods' mission. The company invests in a comprehensive suite of services designed to assist foodservice operators. For instance, US Foods has developed the MOXē business platform, which provides tools and resources that empower chefs and operators to optimize their operations. In 2024, the company reported a total case volume increase of 4.4%, with independent restaurant case volume rising by 4.8%.

This focus on customer service is reflected in the company’s strategic initiatives, which include enhanced training programs for staff and dedicated sales teams that work closely with clients to understand their needs better. As a result, customer satisfaction metrics have shown substantial improvement, contributing to repeat business and long-term partnerships.

Core Component 3: Efficient Delivery

Efficient delivery systems are essential to US Foods' operational success. The company’s logistics network is designed to ensure timely and accurate delivery of products to its customers. In 2024, US Foods achieved an operating income of $797 million, an increase of 7.8% from the previous year. This improvement is indicative of the company’s ability to manage its operational costs effectively while expanding its delivery capabilities.

Moreover, US Foods has implemented advanced technology solutions to streamline its supply chain processes, resulting in significant cost savings and improved delivery times. The company’s focus on logistics innovation has enabled it to maintain a competitive edge in the foodservice distribution market.

Metric 2024 Value 2023 Value Growth Rate
Net Sales $28.386 billion $26.661 billion 6.5%
Operating Income $797 million $739 million 7.8%
Total Case Volume Growth 4.4% N/A N/A
Independent Restaurant Case Volume Growth 4.8% N/A N/A

In summary, the mission statement of US Foods Holding Corp. serves as a framework for its operations, emphasizing quality products, customer support, and efficient delivery. The company’s performance metrics for 2024 illustrate its commitment to these core components, driving both growth and customer satisfaction in the competitive foodservice distribution industry.




Vision Statement of US Foods Holding Corp. (USFD)

Vision Statement Overview

US Foods Holding Corp. (USFD) aims to be the premier foodservice distributor in the U.S., inspiring and empowering chefs and foodservice operators to deliver exceptional dining experiences. This vision is encapsulated in their guiding principle: "We Help You Make It." This commitment is reflected in their focus on quality products, innovative tools, dedicated support, and reliable delivery.

Quality Products

US Foods emphasizes a diverse portfolio of high-quality products, including exclusive brands that enhance the culinary experience. In 2024, organic broadline sales of private brands represented approximately 34% of net sales, maintaining a strong position in the market. Total net sales increased by $1,725 million, or 6.5%, reaching $28,386 million in 2024, driven by organic case volume growth and food cost inflation of 2.5%.

Innovative Tools

The company offers advanced tools, such as their MOXē business platform, designed to streamline operations and enhance customer engagement. This digital platform supports foodservice operators by providing valuable insights and operational efficiencies. The focus on innovation is evident as US Foods invests in technology to improve service delivery and operational capabilities.

Dedicated Support

US Foods prides itself on providing exceptional support to its customers. The company employs a dedicated team of experts who assist chefs and foodservice operators in optimizing their menus and improving overall service quality. In 2024, the operating income increased by $58 million to $797 million, highlighting the effectiveness of their support strategies in driving profitability.

Reliable Delivery

Delivery reliability is a cornerstone of US Foods' vision. The company has enhanced its distribution network to ensure timely and efficient deliveries. Total case volume increased by 4.4% in 2024, with independent restaurant case volume rising by 4.8%. This growth underscores US Foods' commitment to meeting customer needs effectively.

Financial Metric 2024 2023 Change
Net Sales $28,386 million $26,661 million +6.5%
Gross Profit $4,868 million $4,558 million +6.8%
Operating Income $797 million $739 million +7.8%
Net Income $428 million $359 million +19.2%
Adjusted EBITDA $1,300 million $1,171 million +11.0%

Conclusion

The vision of US Foods Holding Corp. as of 2024 reflects a strong commitment to quality, innovation, support, and reliability. The company continues to enhance its offerings and operational efficiencies, positioning itself as a leader in the foodservice distribution industry.




Core Values of US Foods Holding Corp. (USFD)

Customer First

The core value of "Customer First" emphasizes US Foods' commitment to prioritizing customer satisfaction and service excellence in the foodservice industry. This value drives the company's strategies and initiatives aimed at enhancing the customer experience.

In 2024, US Foods reported an increase in net sales by $1,725 million, or 6.5%, reaching a total of $28,386 million, which reflects their successful customer engagement strategies. Notably, the independent restaurant case volume increased by 4.8%, indicating a strong focus on serving this customer segment effectively.

US Foods has implemented several programs to uphold this core value, including the MOXē business platform, which provides customers with tools and resources to enhance their operational capabilities. The company also emphasizes personalized service through its dedicated sales force, ensuring that customer needs are met efficiently.

Integrity

Integrity is a foundational value at US Foods, highlighting the importance of honesty and ethical conduct in all business dealings. This value underscores the company's commitment to transparency with stakeholders, including customers, employees, and investors.

In 2024, US Foods maintained its reputation for integrity by adhering to strict compliance and governance standards. The company reported an effective income tax rate of 23%, reflecting its commitment to lawful and ethical tax practices. Furthermore, US Foods has established clear guidelines for ethical behavior, which are communicated through regular training sessions for employees.

US Foods also demonstrates integrity through its sustainability initiatives, which aim to reduce waste and promote responsible sourcing practices. For instance, the company has taken steps to minimize its environmental impact while ensuring that its supply chain practices are fair and equitable.

Innovation

Innovation is a core value that drives US Foods to continuously seek new solutions to meet evolving customer demands. The company invests in technology and product development to enhance its offerings and operational efficiency.

In 2024, US Foods reported an Adjusted EBITDA of $1,300 million, an increase of 11.0%, which can be attributed to innovative strategies and improvements in operational processes. The introduction of new product lines and enhancements to existing offerings, such as private brands, which represented approximately 34% of net sales, showcases the company's commitment to innovation.

The MOXē platform also serves as a significant innovation tool, allowing customers to access real-time data and analytics to improve their decision-making processes. This technological advancement has positioned US Foods as a leader in the foodservice distribution sector.

Teamwork

Teamwork is a core value that emphasizes collaboration among employees to achieve common goals. US Foods fosters a culture of teamwork to drive performance and enhance customer service.

As of 2024, US Foods reported a total case volume increase of 4.4%, demonstrating the effectiveness of its collaborative efforts across departments. The company encourages cross-functional teams to work together on initiatives that improve efficiency and customer satisfaction, such as streamlining distribution processes and enhancing service delivery.

Additionally, US Foods invests in employee development programs that promote teamwork and collaboration, ensuring that all employees are aligned with the company's mission and values.

Accountability

Accountability is a core value that reinforces the importance of taking responsibility for actions and decisions within US Foods. This value is essential for building trust and ensuring that the company meets its commitments to stakeholders.

In 2024, US Foods' net income increased to $428 million, reflecting the company's accountability in managing its financial performance. The company has established performance metrics to evaluate progress against its strategic objectives, holding teams accountable for achieving results.

US Foods also promotes accountability through regular reporting and communication with stakeholders about its performance and initiatives. This transparency fosters trust and demonstrates the company's commitment to ethical business practices.

Core Value 2024 Performance Indicator Example of Commitment
Customer First Net Sales: $28,386 million MOXē Business Platform
Integrity Effective Tax Rate: 23% Sustainability Initiatives
Innovation Adjusted EBITDA: $1,300 million New Product Lines
Teamwork Total Case Volume Increase: 4.4% Cross-Functional Teams
Accountability Net Income: $428 million Performance Metrics

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Updated on 16 Nov 2024

Resources:

  1. US Foods Holding Corp. (USFD) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of US Foods Holding Corp. (USFD)' financial performance, including balance sheets, income statements, and cash flow statements.
  2. SEC Filings – View US Foods Holding Corp. (USFD)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.