Mission Statement, Vision, & Core Values (2024) of Zscaler, Inc. (ZS).

An Overview of Zscaler, Inc. (ZS)

General Summary of Zscaler, Inc. (ZS)

Zscaler, Inc. was founded in 2007, aiming to revolutionize network security for businesses transitioning to cloud technologies. The company introduced the Zscaler Zero Trust Exchange, a cloud-native security platform designed to protect users and data by eliminating the need for traditional network perimeters.

As of 2024, Zscaler serves over 8,650 customers across various industries, including financial services, healthcare, and technology, with a significant portion of its clientele being large enterprises. Approximately 35% of the Forbes Global 2000 companies are Zscaler customers. The company has expanded its operations to over 185 countries, leveraging a global infrastructure of more than 160 data centers.

Zscaler's primary revenue stream comes from its subscription-based services, which accounted for approximately 97% of total revenue in fiscal 2024. The company offers several products, including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler for IoT/OT, all designed to facilitate secure internet and SaaS access.

Company's Financial Performance in the Latest Financial Reports

For the fiscal year ending July 31, 2024, Zscaler reported a record-breaking revenue of $2,167.8 million, a 34% increase from $1,617.0 million in fiscal 2023. This growth was primarily driven by an increase in users and additional subscriptions from existing customers, contributing approximately $471.8 million to the revenue growth. The company also expanded its customer base by 12% compared to the previous year.

The company's cost of revenue for fiscal 2024 was $477.1 million, representing a 32% increase from $362.8 million in fiscal 2023. Despite this increase, the gross margin remained stable at 78%. Operating expenses totaled $1.812 billion, driven by increased investments in sales and marketing, as well as research and development, which saw respective increases of 15% and 43%.

Introduction to Zscaler as a Leader in the Industry

Zscaler has established itself as a leader in the cloud security industry, leveraging its innovative Zero Trust architecture to meet the growing demand for secure internet access and digital transformation. The company's unique approach allows enterprises to securely connect users, devices, and applications without relying on traditional network security measures.

As of July 31, 2024, Zscaler's comprehensive cloud platform has blocked over 150 million threats daily and performs more than 250,000 unique security updates each day. This robust security infrastructure, combined with its extensive customer base, positions Zscaler as a critical partner for organizations navigating the complexities of modern cybersecurity.

For further insights into Zscaler's strategic initiatives and market positioning, please explore the sections below.

Mission Statement of Zscaler, Inc. (ZS)

Mission Statement of Zscaler, Inc. (ZS)

Zscaler, Inc. (ZS) articulates its mission as providing secure internet access and private application access to organizations through its Zero Trust Exchange platform. This mission reflects the company's commitment to enabling organizations to securely embrace digital transformation while protecting users and data from cyber threats. The significance of this mission statement lies in its ability to guide Zscaler's strategic initiatives, investment decisions, and overall operational focus, ensuring alignment with the evolving needs of its customers.

Core Component 1: Secure Internet Access

The first component of Zscaler's mission emphasizes the importance of secure internet access. This focus is crucial in today's digital landscape where organizations increasingly rely on cloud applications and internet services. Zscaler's cloud-native architecture enables secure access to external applications, regardless of user location or device. As of July 31, 2024, Zscaler has expanded its customer base to over 8,650 across various sectors, with significant adoption among major enterprises, including approximately 35% of the Forbes Global 2000. The company blocks over 150 million cyber threats daily, showcasing its robust security capabilities.

Core Component 2: Private Application Access

The second core component of Zscaler's mission is private application access. This is vital for organizations that require secure connections to their internal applications without exposing them to the internet. Zscaler's Zero Trust Exchange provides a secure framework that ensures only authenticated and authorized users can access private applications. This approach minimizes the risk of data breaches and enhances compliance with data protection regulations. In fiscal 2024, Zscaler generated revenue of $2.17 billion, highlighting the growing demand for its security solutions.

Core Component 3: Enabling Digital Transformation

The third component of Zscaler's mission is to enable organizations to undertake their digital transformation journeys securely. As businesses shift to cloud-based models, Zscaler's platform supports this transition by offering comprehensive security measures that protect data and applications. The company's commitment to innovation is reflected in its significant investment in research and development, which amounted to $499.8 million in fiscal 2024. This investment is crucial for enhancing the functionality of Zscaler's offerings and maintaining its competitive edge in the rapidly evolving cybersecurity landscape.

Vision Statement of Zscaler, Inc. (ZS)

Vision Statement of Zscaler, Inc. (ZS)

The vision statement of Zscaler, Inc. focuses on transforming the way organizations secure their networks and enabling seamless digital transformation through its innovative cloud-based solutions.

Zscaler aims to provide the most secure cloud platform for users, enabling organizations to securely access the internet without traditional network appliances. This vision is reflected in their revenue model, with approximately 97% of revenue generated from subscription and support services in fiscal 2024.

Expansion of Customer Base

As of July 31, 2024, Zscaler has expanded its operations to over 8,650 customers across various industries, showcasing their commitment to enhancing user security and accessibility. This growth reflects the company's strategic vision of broadening its market presence and influence in the cybersecurity sector.

Commitment to Digital Transformation

Zscaler envisions being an essential partner in the digital transformation journey of organizations by enabling secure cloud adoption. The company's cloud platform is designed to support the increasing shift to mobile-first computing and the growing dependence on the internet for business operations.

Zero Trust Security Model

The vision includes promoting a zero-trust security model, ensuring that users are authenticated and authorized to access resources without relying on traditional perimeter defenses. This model aligns with the increasing need for organizations to adapt to evolving cyber threats and remote work environments.

Zscaler's commitment to innovation is evident in its significant investment in research and development, amounting to $499.8 million in fiscal 2024, representing a 43% increase from the previous year. This investment is critical for enhancing the functionality of their cloud platform.

Conclusion

Zscaler, Inc.'s vision statement encapsulates its commitment to providing secure, cloud-based solutions that enable organizations to navigate their digital transformation journeys while maintaining robust security protocols through innovative approaches like the zero-trust model.

Core Values of Zscaler, Inc. (ZS)

Customer Centricity

Customer centricity is a core value at Zscaler, Inc. (ZS), emphasizing the importance of understanding and addressing customer needs. This value drives the organization to enhance customer satisfaction and loyalty.

As of July 31, 2024, Zscaler has expanded its operations to over 8,650 customers across various industries, including approximately 35% of the Forbes Global 2000. The company focuses on delivering tailored solutions that address specific customer challenges, ensuring a high level of service and responsiveness. For instance, Zscaler utilizes a joint sales approach that combines its sales force with channel partners to enhance account coordination and market development, leading to improved customer experiences.

Innovation

Innovation is fundamental to Zscaler's mission, driving the development of cutting-edge solutions in the cloud security landscape. The company invests significantly in research and development to stay ahead of emerging threats and technological advancements.

In fiscal 2024, Zscaler reported research and development expenses of $499.8 million, up from $349.7 million in fiscal 2023. This investment supports the continuous evolution of its Zero Trust Exchange platform, which integrates advanced AI and machine learning capabilities to enhance threat detection and response. For example, Zscaler performs over 250,000 unique security updates daily, ensuring that its platform remains effective against the latest cyber threats.

Integrity

Integrity is a cornerstone of Zscaler’s operations, guiding its interactions with customers, partners, and employees. The company commits to transparency and ethical practices in all business dealings.

Zscaler operates under a policy of ethical conduct, ensuring compliance with all applicable laws and regulations. As of July 31, 2024, the company has maintained a clean record with no significant legal proceedings reported. This commitment to integrity fosters trust among stakeholders and enhances Zscaler's reputation in the cybersecurity industry.

Collaboration

Collaboration is essential for Zscaler’s success, facilitating teamwork across various departments and with external partners. This core value promotes a culture of shared goals and mutual support.

The company’s channel partner strategy exemplifies its collaborative approach, engaging with global telecommunications service providers and system integrators. This partnership model not only broadens Zscaler's reach but also enhances the overall customer experience. In fiscal 2024, Zscaler generated revenue of $2,167.8 million, reflecting the effective collaboration with its partners to drive sales and customer engagement.

Accountability

Accountability is a critical value at Zscaler, ensuring that all employees take ownership of their roles and responsibilities. This value promotes a culture of high performance and continuous improvement.

In fiscal 2024, Zscaler reported a net loss of $57.7 million, a reduction from $202.3 million in fiscal 2023. The company’s leadership has taken accountability for these results by continuously refining its strategies and operations. This includes investing in sales and marketing to maximize market opportunities, demonstrating a commitment to transparency and responsibility in achieving business objectives.