JELD-WEN Holding, Inc. (JELD): Business Model Canvas

Key Partnerships

At JELD-WEN Holding, Inc., we understand the importance of building strong partnerships that can help us achieve our goals and deliver value to our customers. Our key partnerships include:

• Supplier collaborations for raw materials: We work closely with our suppliers to ensure a reliable supply of high-quality materials that meet our manufacturing standards. This partnership helps us maintain consistent product quality and meet customer demands.
• Distribution partners and retailers: We have established partnerships with distributors and retailers in various markets to reach a wider range of customers. These partnerships help us expand our reach and make our products more accessible to consumers.
• Technology partners for manufacturing innovation: Innovation is at the core of our business, and we collaborate with technology partners to implement cutting-edge solutions in our manufacturing processes. These partnerships help us improve efficiency, reduce costs, and stay ahead of the competition.
• Strategic alliances with construction companies: We partner with construction companies to offer integrated solutions for residential and commercial projects. By working together, we can provide customers with comprehensive services that meet their specific needs and requirements.

Key Activities

• Design and manufacturing of building products: JELD-WEN Holding, Inc. focuses on designing and manufacturing a wide range of building products, including doors, windows, and other related items. This involves utilizing cutting-edge technology and techniques to create high-quality products that meet the needs of customers.
• Marketing and sales to various segments: JELD-WEN engages in comprehensive marketing and sales activities to reach various segments of the market. This includes developing marketing strategies, advertising campaigns, and sales initiatives aimed at increasing brand awareness and driving sales.
• Research and development for product enhancement: JELD-WEN is committed to continuous research and development to enhance its products and stay ahead of industry trends. This involves investing in new technologies, materials, and processes to improve the performance, durability, and aesthetics of its building products.
• Customer service and technical support: JELD-WEN places a strong emphasis on providing excellent customer service and technical support to its clients. This includes offering assistance with product selection, installation guidance, and post-sales support to ensure customer satisfaction and loyalty.

Overall, JELD-WEN Holding, Inc. has a robust business model that encompasses various key activities aimed at delivering high-quality building products, reaching target markets, continuously innovating, and providing exceptional customer service.

Key Resources

Manufacturing facilities and equipment: JELD-WEN Holding, Inc. has invested heavily in state-of-the-art manufacturing facilities and equipment to ensure efficient production processes. These facilities are strategically located to minimize transportation costs and streamline supply chain operations.

Skilled workforce in production and design: Our team of skilled employees, including engineers, designers, and production staff, play a crucial role in the success of our operations. They bring years of experience and expertise to the table, ensuring that our products meet the highest quality standards.

Brand reputation and intellectual property: JELD-WEN is known for its strong brand reputation and innovative product designs. Our intellectual property, including patents and trademarks, are valuable assets that set us apart from competitors and drive customer loyalty.

Distribution network: Our extensive distribution network allows us to reach customers across the globe. This network includes partnerships with retailers, contractors, and builders, enabling us to deliver our products efficiently and effectively.

• Strategic manufacturing facilities
• Skilled workforce
• Strong brand reputation
• Intellectual property assets
• Extensive distribution network

Value Propositions

Comprehensive range of building products: JELD-WEN Holding, Inc. offers a wide range of building products to cater to the diverse needs of customers. From windows and doors to garage doors and interior doors, JELD-WEN provides high-quality solutions for both residential and commercial projects.

Focus on durability and energy efficiency: JELD-WEN is committed to providing products that are not only durable but also energy-efficient. This focus on sustainability ensures that customers can reduce their energy consumption and lower their carbon footprint while enjoying long-lasting and reliable building products.

Customization services for specific customer needs: JELD-WEN understands that every customer has unique requirements when it comes to building products. That's why they offer customization services to meet specific needs, whether it's a special size, color, or design. This personalized approach sets JELD-WEN apart from competitors and ensures customer satisfaction.

Global accessibility and local service: With a global presence, JELD-WEN is able to provide accessibility to customers around the world. Despite their global reach, they also emphasize local service to ensure that customers receive personalized attention and support. This combination of global accessibility and local service allows JELD-WEN to serve customers effectively no matter where they are located.

Customer Relationships

JELD-WEN Holding, Inc. (JELD) places a high emphasis on building strong relationships with its customers to ensure satisfaction and loyalty. The company offers a range of customer-centric initiatives to support this goal.

• Account management for B2B clients: JELD provides dedicated account managers for its business-to-business (B2B) clients to ensure personalized service and support. These account managers work closely with clients to understand their specific needs and provide tailored solutions.
• Customer support hotlines and helpdesks: JELD offers customer support hotlines and helpdesks to assist customers with any queries or issues they may have. Whether it's a question about product specifications or assistance with warranty claims, customers can rely on JELD for prompt and professional support.
• Warranty and after-sales service: JELD stands behind the quality of its products and offers warranties to provide customers with peace of mind. In addition, the company offers after-sales service to address any issues that may arise post-purchase, ensuring that customers are completely satisfied with their experience.
• Online resources for customer self-service: JELD understands the importance of empowering customers to find solutions on their own. That's why the company provides comprehensive online resources, such as FAQs, installation guides, and troubleshooting tips, so customers can quickly and easily resolve common issues without the need for direct assistance.

Channels

JELD-WEN Holding, Inc. (JELD) utilizes a variety of channels to reach its customers and drive sales. These channels include:

• Direct sales force: JELD-WEN has a dedicated direct sales force that works with customers to understand their needs and recommend the best products for their projects. These sales representatives are knowledgeable about JELD-WEN's product offerings and are able to provide personalized service to customers.
• Online sales platform: JELD-WEN's online sales platform allows customers to easily browse and purchase products from the comfort of their own homes. This platform provides a convenient way for customers to access JELD-WEN's products and make purchases, catering to the growing trend of online shopping.
• Authorized dealers and retailers: JELD-WEN partners with authorized dealers and retailers who carry its products and sell them to customers. These dealers and retailers serve as an important channel for reaching customers who prefer to shop in person and see products in-store before making a purchase.
• B2B partnerships and reseller agreements: JELD-WEN also forms partnerships with other businesses, such as contractors and builders, through B2B partnerships and reseller agreements. These partnerships allow JELD-WEN to reach a wider customer base and provide products for large-scale projects.

Customer Segments

Residential homebuilders and contractors: JELD-WEN Holding, Inc. (JELD) serves residential homebuilders and contractors who require high-quality doors, windows, and other building products for new construction or renovations. These customers rely on JELD for innovative, durable, and energy-efficient solutions for their projects.

Commercial building contractors and developers: JELD also caters to commercial building contractors and developers who need reliable building products for large-scale construction projects. These customers benefit from JELD's expertise in providing customizable solutions that meet the unique requirements of commercial buildings.

Home improvement centers and DIY consumers: JELD offers a wide range of products for home improvement centers and do-it-yourself (DIY) consumers who are looking to enhance the aesthetic appeal and functionality of their homes. These customers appreciate JELD's user-friendly products that are easy to install and maintain.

Architects and design professionals: JELD collaborates with architects and design professionals who are in need of customizable doors and windows that complement their architectural visions. These customers value JELD's commitment to innovation and sustainability, as well as its focus on design excellence.

• Residential homebuilders and contractors
• Commercial building contractors and developers
• Home improvement centers and DIY consumers
• Architects and design professionals

Cost Structure

JELD-WEN Holding, Inc. (JELD) incurs various costs in its operations to deliver high-quality products to its customers. The cost structure of JELD can be broken down into several key components:

• Raw Material and Component Costs: JELD sources raw materials and components from suppliers to manufacture its windows, doors, and other building products. These costs include wood, glass, metal, and other materials needed to produce its products.
• Manufacturing and Operational Expenses: JELD operates manufacturing facilities where it produces its products. These facilities incur costs related to labor, utilities, maintenance, and equipment depreciation.
• Sales and Marketing Expenditures: JELD invests in sales and marketing activities to promote its products and reach customers. This includes advertising, trade shows, sales commissions, and other marketing initiatives.
• Research and Development Investment: JELD invests in research and development to innovate its products and stay competitive in the market. This includes expenses related to product design, testing, and improvement.

Revenue Streams

JELD-WEN Holding, Inc. generates revenue through a variety of streams which include:

• Sale of windows and door products: This is the primary source of revenue for JELD-WEN. The company offers a wide range of windows and doors for residential and commercial properties. Customers can choose from different styles, materials, and designs to suit their needs.
• Service contracts and installation fees: JELD-WEN also generates revenue through service contracts and installation fees. These services include installation, repair, and maintenance of windows and doors. Customers can opt for these services to ensure proper installation and maintenance of their products.
• Licensing of technology and designs: JELD-WEN licenses its technology and designs to other companies in the industry. This is an additional source of revenue for the company as it allows other businesses to use JELD-WEN's innovative designs and technology.
• After-market parts and upgrade sales: Customers who have already purchased windows and doors from JELD-WEN can also generate revenue through after-market parts and upgrades. These parts and upgrades enhance the functionality and aesthetics of the products, providing customers with additional options to customize their windows and doors.

Overall, JELD-WEN's diverse revenue streams enable the company to maintain a strong financial position and continue to innovate in the windows and doors industry.