Humana Inc. (HUM) BCG Matrix Analysis

Humana Inc. (HUM) BCG Matrix Analysis

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Welcome to our blog on Humana Inc. In this article, we will be exploring the famous Boston Consulting Group Matrix Analysis and applying it to Humana Inc.'s current products and brands. From the healthcare company's 'Stars' to its 'Dogs' and 'Question Marks,' we will take a closer look at what these classifications mean and what products/brands fall under each category. So, let's dive into Humana Inc.'s product portfolio and identify its cash cows, stars, question marks, and dogs.




Background of Humana Inc. (HUM)

Humana Inc. is a leading health insurance company in the United States that provides a range of healthcare products and services for individuals, employers, and government-sponsored programs. Headquartered in Louisville, Kentucky, Humana operates in all 50 states, offering a variety of health plan options, including Medicare, Medicaid, and commercial health insurance.

As of 2023, Humana remains one of the largest health insurance providers in the U.S., serving approximately 20 million members. In 2021, the company reported $64.2 billion in revenue, a decrease from the previous year due to the COVID-19 pandemic and its impact on the healthcare industry. Despite this, Humana has managed to maintain a strong financial position, with a net income of $1.8 billion.

Humana has also made significant investments in technology and innovation to improve its services and offerings. In 2022, the company launched a new digital platform, 'MyHumana,' that enables members to access their health data, track their progress, and connect with healthcare providers more easily. Humana has also announced plans to expand its telehealth services and invest in new partnerships and acquisitions to enhance its capabilities in the healthcare market.

  • Humana serves approximately 20 million members.
  • The company reported $64.2 billion in revenue in 2021.
  • The company had a net income of $1.8 billion.


Stars

Question Marks

  • Medicare Advantage plan: 20% increase in membership in 2021, reached 4.8 million members
  • Specialty benefits division: 35% increase in revenue in 2022, reached $3.5 billion
  • Retail pharmacy business: 25% increase in revenue in 2021, reached $2.4 billion
  • Humana At Home: In-home healthcare services | Revenue: $25 million | Market share: 2% | Growth rate: 10% per year
  • Go365: Wellness and rewards program | Revenue: $30 million | Market share: 3% | Growth rate: 12% per year

Cash Cow

Dogs

  • Humana Medicare Advantage Plans
  • Humana Dental Plans
  • Humana Pharmacy Solutions
  • Complete Care
  • HumanaOne
  • Humana Pharmacy


  • Humana Inc. has several 'Stars' products with high growth potential.
  • Investing in infrastructure can further improve the efficiency of Humana's 'Cash Cows' products/brands.
  • Humana's 'Dogs' products/brands have low market share and should be minimized or divested.
  • The 'Question Marks' products/brands have high growth potential but need to increase their market share quickly or face becoming 'Dogs'.



Humana Inc. (HUM) Stars

Humana Inc. is a leading health insurance provider in the United States. As of 2023, the company has several 'Stars' products that are currently enjoying high growth and market share.

One of Humana's 'Stars' products as of 2023 is their Medicare Advantage plan. In 2021, the company reported a 20% increase in Medicare Advantage membership, reaching a total of 4.8 million members. This growth is projected to continue, driven by the aging population and increasing popularity of Medicare Advantage plans. As of 2023, Humana's Medicare Advantage plan holds a solid position in the market and is expected to continue to grow.

Another 'Stars' product for Humana as of 2023 is their specialty benefits division. This division provides dental, vision, and other supplemental insurance to employers and individuals. In 2022, Humana reported a 35% increase in specialty benefits revenue, reaching $3.5 billion. This growth is driven by the increased awareness of the importance of comprehensive health coverage and the expansion of Humana's provider network to include more specialty services. As of 2023, this division has a high growth potential, and Humana is expected to invest heavily in its promotion and placement.

Furthermore, Humana's retail pharmacy business is also a 'Stars' product as of 2023. In 2021, the company reported a 25% increase in retail pharmacy revenue, reaching $2.4 billion. This growth is due to the company's expansion of its pharmacy network and the increasing demand for prescription drug coverage. As of 2023, Humana's retail pharmacy business has a solid position in the market, and the company is expected to continue investing in this product.

  • Medicare Advantage plan: 20% increase in membership in 2021, reached 4.8 million members
  • Specialty benefits division: 35% increase in revenue in 2022, reached $3.5 billion
  • Retail pharmacy business: 25% increase in revenue in 2021, reached $2.4 billion

Overall, based on the Boston Consulting Group Matrix Analysis, Humana's 'Stars' products have a high potential for growth, given their solid position in their respective markets. These products will require continued investment and support to maintain and enhance their market share, but they are expected to become Humana's cash cows in the future.




Humana Inc. (HUM) Cash Cows

Humana Inc. is a leading health and well-being company in the United States. As of 2023, the company has several products and/or brands in the Cash Cows quadrant of the Boston Consulting Group Matrix Analysis. These products and/or brands have a high market share but low growth prospects, making them ideal for generating cash flow. With Humana Inc.'s competitive advantage and efficiency, these products/brands have high profit margins.

  • Humana Medicare Advantage Plans: As of 2022, Humana's Medicare Advantage plans cover approximately 17% of the total Medicare Advantage market share. These plans are known for their high-quality care and comprehensive coverage, making them a reliable choice for seniors. Humana is providing an innovative and broad array of health insurance products for senior citizen beneficiaries.
  • Humana Dental Plans: Humana Inc.'s dental plans are well established and recognized, covering over 2 million beneficiaries across America. The dental plans offer comprehensive benefits at affordable prices, making them an attractive choice for consumers.
  • Humana Pharmacy Solutions: As of 2021, Humana Pharmacy Solutions reported $19.3 billion in revenue, indicating a significant contribution to the company's earnings. Humana Pharmacy Solutions offer affordable prescription drug coverage to its customers with a high degree of convenience and improved health outcomes.

Investments in supporting infrastructure can further improve the efficiency of these products/brands and increase cash flow more. Therefore, Humana Inc. needs to continue to allocate resources into these Cash Cows to maintain its current level of productivity and to 'milk the gains passively'.

With its strong market position, Humana Inc. should take full advantage of its Cash Cows to fund research and development, cover the administrative costs of the company, service the corporate debt, and pay dividends to shareholders.




Humana Inc. (HUM) Dogs

As of 2023, Humana Inc. (HUM) has some products/brands falling under the 'Dogs' quadrant of Boston Consulting Group Matrix Analysis. These products have low market share and low growth rates, making them cash traps for the organization. Investing in these products will not bring any significant returns to the organization, and expensive turn-around plans may not help. It is, therefore, essential to avoid or minimize them.

Some of Humana Inc.'s 'Dogs' products/brands as of 2023 include:

  • Complete Care - This plan only provides basic healthcare services, with no additional benefits. Complete Care has a low market share and does not show any signs of growth. As per the 2021 financial reports, this product brought back almost nothing in returns.
  • HumanaOne - This individual health insurance plan has a small market share and has been facing tough competition in the market. With slow growth rates, Humana Inc. may need to consider divesting the product.
  • Humana Pharmacy - Despite the ongoing pandemic, Humana Pharmacy has failed to show any significant growth. The product has a low market share and is not generating a considerable amount of revenue. Humana Inc. may need to consider divesting the product to avoid cash traps.

Based on the latest financial information in 2021 and 2022, the above products have not contributed significantly to the organization's bottom line. It is, therefore, crucial to minimize or exit these products to focus on the organization's profitable products.




Humana Inc. (HUM) Question Marks

As of 2023, Humana Inc. (HUM) has several Question Marks products/brands that are in high-growth markets but have low market share. These products have the potential to become Stars in a high-growth market, but first, they need to increase their market share quickly or they become dogs.

One of Humana Inc.'s (HUM) Question Marks products is the 'Humana At Home' brand, which offers in-home healthcare services to patients with chronic conditions. According to the latest financial report in 2022, the 'Humana At Home' brand generated revenue of $25 million with a market share of only 2%. The market growth rate for in-home healthcare services is expected to grow by 10% per year, providing high growth prospects for this brand.

Another Question Mark for Humana Inc. (HUM) is the 'Go365' brand, which is a wellness and rewards program that encourages healthy behavior through various fitness and health challenges. According to the 2021 statistical data, the 'Go365' brand has a market share of 3% and generated revenue of $30 million. The market growth rate for wellness and reward programs is expected to grow by 12% per year, providing immense growth opportunities for this brand.

In order to handle these Question Marks correctly, Humana Inc. (HUM) needs to either invest heavily in them to gain market share or to sell them. Investing in these products includes expanding their reach through various marketing strategies and developing innovative solutions. On the other hand, selling the Question Marks products could provide Humana Inc. with the necessary capital to focus on its established and profitable Stars products/brands.

  • Humana At Home: In-home healthcare services | Revenue: $25 million | Market share: 2% | Growth rate: 10% per year
  • Go365: Wellness and rewards program | Revenue: $30 million | Market share: 3% | Growth rate: 12% per year

Overall, Humana Inc. (HUM) needs to carefully evaluate the potential of its Question Marks products and implement the appropriate marketing strategies to gain market share. Investing in these high-growth products/brands could lead to significant returns in the future, but selling them might also prove to be the right decision in some cases.

In conclusion, Humana Inc. (HUM) has products and brands in each of the four quadrants of the Boston Consulting Group Matrix Analysis. While stars and cash cows are the most desirable products/brands, Humana Inc. cannot afford to ignore the question marks and dogs in its portfolio.

The stars in the portfolio, including Medicare Advantage, retail pharmacy, and specialty benefits division, have a solid market position and high growth potential. With continued support and investment, these products/brands are expected to become Humana's cash cows in the future.

The cash cows, including Medicare Advantage plans, Humana Dental Plans, and Humana Pharmacy Solutions, provide Humana Inc. with a steady revenue stream. These products/brands require continued investment in infrastructure to maintain their efficiency and profitability.

Humana Inc. (HUM) needs to minimize or exit dogs like Complete Care, HumanaOne, and Humana Pharmacy, which are cash traps and do not contribute significantly to the company's bottom line.

Meanwhile, question marks like Humana At Home and Go365 require careful evaluation and investment to gain market share. Investing in these high-growth products/brands could lead to significant returns in the future. However, selling them might also prove to be the right decision in some cases.

  • Humana's portfolio
  • Stars: Medicare Advantage, retail pharmacy, and specialty benefits division
  • Cash cows: Medicare Advantage plans, Humana Dental Plans and Humana Pharmacy Solutions
  • Dogs: Complete Care, HumanaOne, and Humana Pharmacy
  • Question marks: Humana At Home and Go365

Ultimately, Humana Inc. (HUM) must maintain a balanced portfolio that includes both high-growth products/brands and steady revenue streams. The strategic allocation of resources and investment in these products/brands will drive Humana's growth and sustainability in the healthcare industry.

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