Mid Penn Bancorp, Inc. (MPB): Business Model Canvas

Key Partnerships

Mid Penn Bancorp, Inc. (MPB) recognizes the importance of building strong partnerships to enhance its business model and provide a comprehensive suite of financial services to its customers. The following key partnerships have been established:

• Collaborations with financial technology companies: MPB partners with fintech companies to leverage their advanced technology and innovative solutions. These collaborations help MPB streamline its operations, enhance customer experience, and stay competitive in the digital banking landscape.
• Strategic alliances with local businesses: MPB forms strategic alliances with local businesses to promote economic growth and support the communities it serves. These partnerships not only drive business growth for MPB but also help stimulate the local economy and create employment opportunities.
• Regulatory bodies and financial institutions: MPB maintains strong partnerships with regulatory bodies and financial institutions to ensure compliance with industry regulations and standards. These partnerships are crucial for maintaining trust and credibility in the financial services sector.
• Community and non-profit organizations: MPB collaborates with community and non-profit organizations to support various social causes and give back to the community. These partnerships help MPB build a positive brand image, engage with customers on a deeper level, and make a meaningful impact on society.

Key Activities

Mid Penn Bancorp, Inc. (MPB) engages in a variety of key activities to ensure the smooth operation of its banking services and to meet the financial needs of its customers. These activities include:

• Banking services delivery: MPB provides a wide range of banking services to individuals, businesses, and organizations. This includes deposit accounts, online banking, wire transfers, and other financial products.
• Loan and mortgage processing: MPB assists customers with obtaining loans and mortgages for various purposes such as home purchases, refinancing, and business expansion. This process involves evaluating creditworthiness, determining loan terms, and facilitating the loan approval process.
• Financial advisory and consulting: MPB offers financial advisory services to help customers with investment strategies, retirement planning, and wealth management. The bank also provides consulting services to businesses on financial planning, budgeting, and risk assessment.
• Risk management and compliance: MPB places a strong emphasis on risk management and compliance to ensure the safety and security of customer assets. This includes monitoring for fraud, implementing security measures, and adhering to regulatory requirements set forth by banking authorities.

By engaging in these key activities, MPB is able to provide comprehensive banking services to its customers while maintaining a strong focus on risk management and compliance.

Key Resources

Mid Penn Bancorp, Inc. (MPB) boasts a range of key resources that support its business model and drive its success in the competitive banking industry. These resources include:

• Branch network across Pennsylvania: MPB's extensive branch network spanning across Pennsylvania serves as a crucial resource for reaching and serving customers effectively. Through these physical locations, MPB offers a wide range of banking services, including deposits, loans, and wealth management.
• Skilled financial professionals: The company takes pride in its team of skilled financial professionals who play a pivotal role in providing personalized financial solutions to customers. These professionals possess the expertise and knowledge required to assist customers with their financial needs and goals.
• Online banking platforms: In today's digital age, online banking platforms have become essential resources for banks to cater to the evolving needs of customers. MPB leverages robust online banking platforms that enable customers to conveniently access their accounts, make transactions, and manage their finances anytime, anywhere.
• Capital and financial reserves: MPB's capital and financial reserves serve as a solid foundation that supports the bank's operations and growth initiatives. These resources provide MPB with the financial stability and flexibility needed to navigate economic cycles, manage risks, and seize opportunities for expansion.

Value Propositions

Mid Penn Bancorp, Inc. (MPB) prides itself on providing personalized customer service to each and every client. Whether you are a first-time homebuyer, a small business owner, or a seasoned investor, our team of dedicated professionals are here to assist you every step of the way. We believe in building long-lasting relationships with our customers, which is why we take the time to understand your unique financial needs and goals.

Additionally, MPB offers competitive banking products designed to help you manage your finances effectively. From checking and savings accounts to loans and credit cards, we have a wide range of products to suit your individual needs. Our goal is to provide you with the tools and resources necessary to achieve financial success.

When it comes to planning for the future, MPB offers reliable financial advisory services to help you make informed decisions. Whether you are saving for retirement, investing in the stock market, or planning for your child's education, our team of experienced financial advisors are here to guide you through the process.

Furthermore, MPB is committed to being a community-focused bank that supports local businesses and organizations. We believe in giving back to the communities we serve by investing in local events, charities, and initiatives that help improve the quality of life for residents. When you bank with MPB, you can feel good knowing that you are supporting a bank that values community involvement.

• Personalized customer service
• Competitive banking products
• Reliable financial advisory services
• Community-focused banking solutions

Customer Relationships

Mid Penn Bancorp, Inc. (MPB) places a strong emphasis on building and maintaining excellent customer relationships. The company offers a variety of channels through which customers can interact and engage with the bank, ensuring that their needs and preferences are met.

• Dedicated account management: MPB provides dedicated account managers for high-value customers who require personalized attention. These account managers serve as the main point of contact for these customers, assisting them with any banking-related inquiries or issues.
• Customer service call centers: MPB operates customer service call centers staffed with knowledgeable representatives who are trained to handle a wide range of customer queries. Customers can call these centers for assistance with account-related matters, product information, or general inquiries.
• Online and mobile support services: In today's digital age, MPB recognizes the importance of providing online and mobile support services to its customers. The bank offers a user-friendly online banking platform and mobile app that allow customers to perform various banking transactions, check their account balances, and contact customer support representatives.
• In-branch personal assistance: For customers who prefer face-to-face interactions, MPB offers in-branch personal assistance from knowledgeable branch staff. These staff members are trained to provide guidance on various banking products and services, answer customer questions, and help with account maintenance tasks.

Channels

Mid Penn Bancorp, Inc. utilizes a variety of channels to reach its customers and provide them with convenient banking services. These channels include:

• Branch offices: Mid Penn Bancorp, Inc. has a network of branch offices located in strategic locations to serve its customers. These branches provide personalized service and allow customers to conduct their banking transactions in person.
• Online banking website: The company offers an online banking website where customers can access their accounts, transfer funds, pay bills, and perform other banking transactions from the comfort of their homes or offices.
• Mobile banking apps: Mid Penn Bancorp, Inc. has developed mobile banking apps for iOS and Android devices. These apps allow customers to bank on the go, providing them with the convenience of accessing their accounts anytime and anywhere.
• ATM and POS terminals: The company has deployed ATM and POS terminals at various locations, allowing customers to withdraw cash, deposit funds, and make purchases using their debit cards.

Customer Segments

Mid Penn Bancorp, Inc. caters to a diverse range of customer segments to meet their unique financial needs. The following are the key customer segments that MPB focuses on:

• Individual retail customers: MPB provides a wide range of banking products and services tailored to the needs of individual retail customers. This includes savings accounts, checking accounts, personal loans, mortgages, and wealth management services.
• Small and medium enterprises (SMEs): MPB offers specialized banking solutions for small and medium-sized businesses to help them manage their finances effectively. This includes business accounts, commercial loans, merchant services, and cash management solutions.
• Large corporations: MPB serves the banking needs of large corporations by providing corporate banking services such as treasury management, commercial real estate financing, and corporate lending solutions.
• Non-profit organizations: MPB works with non-profit organizations to provide financial services tailored to their unique requirements. This includes special non-profit checking accounts, grant financing, and investment management services to help them achieve their mission.

Cost Structure

Operational costs of bank branches: Mid Penn Bancorp, Inc. (MPB) incurs significant operational costs in maintaining its network of bank branches. This includes expenses such as rent, utilities, and supplies for each location. These costs are essential for providing in-person banking services to customers and maintaining a physical presence in communities.

Technology investment and maintenance: MPB invests heavily in technology to enhance its banking services and improve operational efficiency. This includes costs related to the development and maintenance of online banking platforms, mobile apps, ATMs, and other digital tools. Additionally, ongoing investments are made to ensure that technology infrastructure remains up-to-date and secure.

Personnel salaries and training: A significant portion of MPB's cost structure is dedicated to personnel salaries and training. This includes compensation for employees across various departments, such as customer service, operations, finance, and marketing. Training programs are also implemented to ensure that employees have the necessary skills to deliver high-quality service to customers.

Marketing and advertising expenses: MPB allocates funds towards marketing and advertising initiatives to promote its banking products and services. These expenses cover activities such as advertising campaigns, promotional materials, sponsorships, and community events. By investing in marketing efforts, MPB aims to attract new customers, retain existing ones, and enhance brand awareness in competitive markets.

• Operational costs of bank branches
• Technology investment and maintenance
• Personnel salaries and training
• Marketing and advertising expenses

Revenue Streams

Mid Penn Bancorp, Inc. generates revenue through various streams that contribute to its financial success and sustainability. The following are the key revenue streams for the company:

• Interest from loans and mortgages: One of the primary sources of revenue for Mid Penn Bancorp, Inc. is the interest earned from loans and mortgages provided to customers. As a financial institution, the company offers various lending products such as personal loans, business loans, and mortgages, which generate interest income based on the loan amount and interest rate.
• Fees from banking services and account maintenance: Mid Penn Bancorp, Inc. charges fees for various banking services such as account maintenance, overdraft protection, wire transfers, and ATM usage. These fees contribute to the company's revenue and help cover the costs associated with providing banking services to customers.
• Investment income: The company also generates revenue through investment activities, such as investing in securities, mutual funds, and other financial instruments. By earning returns on its investment portfolio, Mid Penn Bancorp, Inc. adds to its overall revenue stream.
• Transaction-based revenues: Mid Penn Bancorp, Inc. earns revenue from transaction-based activities such as debit card transactions, credit card processing fees, and electronic fund transfers. These revenues are generated each time a customer conducts a financial transaction, providing a consistent source of income for the company.