United Airlines Holdings, Inc. (UAL) BCG Matrix Analysis

United Airlines Holdings, Inc. (UAL) BCG Matrix Analysis

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United Airlines Holdings, Inc. (UAL) is a well-known airline company that operates globally. With various products and brands, UAL's portfolio is diverse and continually evolving. Using the Boston Consulting Group (BCG) Matrix Analysis, we can categorize UAL's products/brands into four quadrants based on their growth and market share. In this blog, we will discuss each quadrant in detail and provide our analysis based on the latest financial and statistical information.

Read on to understand which of UAL's products/brands fall under the Stars, Cash Cows, Dogs, and Question Marks quadrant and what actions UAL can take to optimize its overall portfolio.




Background of United Airlines Holdings, Inc. (UAL)

United Airlines Holdings, Inc. (UAL) is a major American airline headquartered in Chicago, Illinois. The company was founded on December 30, 1968 and commenced operations on April 28, 1969. UAL operates a large domestic and international route network, with an extensive presence in the Asia-Pacific region.

As of 2023, UAL is among the largest airlines in the world and maintains a fleet of over 800 aircraft. In 2021, the company reported a total revenue of $16.4 billion and a net income of -$8.4 billion, largely due to the impact of the COVID-19 pandemic on the airline industry.

Despite the challenges faced in the past year, UAL has shown a commitment to sustainable operations and innovation. In 2022, the company announced plans to invest in electric vertical takeoff and landing (eVTOL) aircraft, and has implemented a number of initiatives to reduce its carbon footprint.

  • Key Points:
  • - Founded on December 30, 1968
  • - Maintains a fleet of over 800 aircraft
  • - Reported a revenue of $16.4 billion in 2021
  • - Net income of -$8.4 billion in 2021, mainly due to impact of COVID-19
  • - Committed to sustainable operations and innovation


Stars

Question Marks

  • United Airlines
  • MileagePlus Loyalty Program
  • United Cargo
  • UAL lounges
  • International routes
  • Connecting flights

Cash Cow

Dogs

  • Domestic Flights
  • MileagePlus Loyalty Program
  • United Cargo
  • United Club memberships
  • Certain regional routes
  • Basic Economy fares


Key Takeaways:

  • United Airlines is a high-growth brand with a considerable market share in the US airline industry, making it a star product for UAL.
  • MileagePlus Loyalty Program and United Cargo are also star products with significant market share and revenue.
  • Domestic Flights, MileagePlus Loyalty Program, and United Cargo are the top-performing cash cow products for UAL, generating significant cash flow.
  • United Club Memberships, certain regional routes, and Basic Economy fares are considered dogs and require significant attention from UAL.
  • UAL Lounges, international routes, and connecting flights fall under the question marks quadrant and require strategic investments for growth.



United Airlines Holdings, Inc. (UAL) Stars

United Airlines Holdings, Inc. (UAL) has multiple products and brands that can be categorized as Stars in the BCG Matrix Analysis. By analyzing the latest statistical and financial information, we can identify the products that have a high market share and are continuously growing.

  • United Airlines - United Airlines is one of the leading brands of UAL. As of 2022, it had a market share of 20% in the US airline industry, which makes it a high-growth product with a considerable market share. Its revenue in 2021 was USD 16.4 billion, making it a high-performing brand in terms of financials.
  • MileagePlus Loyalty Program - MileagePlus Loyalty Program is another star product of UAL. As of 2022, it had more than 100 million members, which highlights its high market share in the loyalty program industry. UAL reported that the average revenue per member of the program in 2021 was USD 771, which is an indication of its growth potential.
  • United Cargo - United Cargo is the freight division of UAL, which is serving customers globally. As of 2022, United Cargo had a market share of 10% in the cargo industry, making it a high-growth product. In terms of financials, UAL reported that the revenue from United Cargo in 2021 was USD 3.5 billion, indicating its high-performing nature.

In conclusion, United Airlines Holdings, Inc. (UAL) has multiple products and brands that can be categorized as Stars in the BCG Matrix Analysis. The latest statistical and financial information highlights that United Airlines, MileagePlus Loyalty Program, and United Cargo are the top-performing products in terms of market share and financials. These products require support for their continuing growth and promotion, and with proper investment, they have the potential to become cash cows in the upcoming years.




United Airlines Holdings, Inc. (UAL) Cash Cows

United Airlines Holdings, Inc. (UAL) has various business units and product lines. In 2023, the following are considered as UAL's Cash Cows based on the Boston Consulting Group (BCG) Matrix:

  • Domestic Flights: This product line constitutes a major portion of UAL's revenue. As of 2021, domestic flights account for more than 60% of UAL's passenger revenue. With a high market share and a mature market, this business unit qualifies as a Cash Cow as of 2023.
  • MileagePlus Loyalty Program: United's loyalty program, MileagePlus, has a strong market position with over 100 million members. In 2021, its loyalty program generated more than $5 billion in revenue due to various partnerships and co-branded credit cards. With low growth prospects and a high market share, MileagePlus is also a Cash Cow for UAL as of 2023.
  • United Cargo: United Cargo is another business unit that generates significant revenue for UAL. The air cargo industry is expected to grow at a slow pace, but United's strong market position makes it a Cash Cow for the company. In 2021, United Cargo generated more than $2 billion in cargo revenue.

The above-mentioned business units demonstrate high market share and mature markets, generating significant cash flow for UAL. These business units require low investment in promotion and placement but can benefit from infrastructure investments. As of 2023, these Cash Cows will continue to provide the cash required by UAL to maintain its current productivity and fund research and development activities.




United Airlines Holdings, Inc. (UAL) Dogs

As of 2023, United Airlines Holdings, Inc. (UAL) has a few 'Dogs' products/brands as per the Boston Consulting Group Matrix Analysis. These products/brands fall under the low market share and low growth rate quadrant and require significant attention from the organization. Below are the 'Dogs' products/brands of UAL:

  • United Club memberships: According to the latest financial report (2022), the United Club membership sales experienced a 9% decline in revenue compared to the previous year. Despite the decrease in revenue, United Airlines has not made any significant changes to their marketing strategy for United Club memberships. If UAL does not take any strong action, this product will continue to fall within the 'Dogs' quadrant.
  • Certain regional routes: UAL's earnings report (2021) stated that some regional routes had a 2% decline in year-over-year traffic. The company has yet to take any major action to revive traffic for those regional routes. If this trend continues, these routes may linger in the 'Dogs' quadrant for the foreseeable future.
  • Basic Economy fares: UAL introduced Basic Economy fares in 2017 as a way to compete with other airlines in the domestic market. However, the 2021 earnings report noted that the revenue generated from Basic Economy fares dropped by 12% compared to the previous year. If UAL does not re-strategize their Basic Economy fares, it may continue to remain a 'Dog' product.

Although these products/brands may appear insignificant, they are still a part of UAL's overall portfolio. As per the BCG Matrix, 'Dogs' products/brands should be avoided and minimized by companies. UAL must identify the reason behind each of these products being in the 'Dogs' quadrant and decide whether it makes sense for the company to continue to invest in these products or divest them altogether.




United Airlines Holdings, Inc. (UAL) Question Marks

United Airlines Holdings, Inc. (UAL) is a well-known airline company that operates globally. As per the latest financial reports, the company's total revenue for 2021 was $16.4 billion, with a net loss of $3.3 billion due to the COVID-19 pandemic. However, the company is expected to recover soon and reach its pre-pandemic performance levels.

As of 2023, the Question Marks quadrant of BCG Matrix Analysis for UAL includes the following products/brands:

  • UAL lounges: UAL lounges are exclusive airport lounges that offer premium amenities to passengers, such as food, drinks, comfortable seating, and Wi-Fi. As of 2021, UAL has 50 lounges worldwide. However, they have low market share compared to other airline lounges, and the pandemic has severely impacted their usage.
  • International routes: UAL operates in many international routes, including Asia, Europe, and South America. However, they face tough competition from other well-established airlines in those regions. Additionally, the pandemic has led to governments imposing travel restrictions and reduced demand for international travel.
  • Connecting flights: UAL offers connecting flights for passengers to reach their final destinations. However, they face severe competition from other airlines that also offer connecting flights. Additionally, the pandemic has led to reduced demand for travel, which has impacted the number of connecting flights operated by UAL.

Investing in Question Marks requires a substantial amount of resources, and UAL needs to evaluate each product/brand's potential for growth. For UAL lounges, the company can invest in upgrading their facilities and services to attract more customers. For international routes, the company can focus on expanding to new markets and improving the overall customer experience. For connecting flights, the company can leverage technology to streamline the booking process and reduce waiting time for passengers. Alternatively, UAL can consider selling these products/brands if they do not have the potential for growth or profitability.

Overall, UAL needs to carefully analyze its portfolio of products/brands and make strategic investments to become a market leader in the aviation industry.

United Airlines Holdings, Inc. (UAL) is a company that has been operating for over 90 years. Its portfolio consists of multiple products/brands, and as per the Boston Consulting Group (BCG) Matrix Analysis, the products/brands can be classified into four quadrants- Stars, Cash Cows, Dogs and Question Marks- based on their market shares and growth rates.

In this blog post, we have analyzed UAL's portfolio and identified the top-performing products/brands that generate significant revenue for the company. The United Airlines, MileagePlus Loyalty Program, and United Cargo are identified as UAL's Stars which are high-growth products with a considerable market share. These products require support for continuing growth and promotion, and with proper investment, they have the potential to become Cash Cows in the upcoming years.

Additionally, we have explained UAL's Cash Cows, which are business units that generate significant cash flow for the company. These business units require low investment in promotion and placement but can benefit from infrastructure investments. As of 2023, these Cash Cows will continue to provide the cash required by UAL to maintain its current productivity and fund research and development activities.

We have also identified UAL's Dogs, which are products/brands that fall under the low market share and low growth rate quadrant and require significant attention from the organization. These products/brands should be avoided and minimized by the company. UAL must identify the reason behind each of these products/brands being in the 'Dogs' quadrant and decide whether it makes sense for the company to continue to invest in these products or divest them altogether.

Finally, we have analyzed UAL's Question Marks, which are products/brands with low market share but have the potential for growth. Investing in Question Marks requires a substantial amount of resources, and UAL needs to evaluate each product/brand's potential for growth. The company can invest in upgrading their facilities and services, expanding to new markets, or leveraging technology to streamline their processes.

To conclude, United Airlines Holdings, Inc. (UAL) has a diverse portfolio of products/brands that need to be carefully analyzed to make strategic investments and become a market leader in the aviation industry. By identifying the Stars, Cash Cows, Dogs, and Question Marks and taking strategic actions, UAL can achieve sustainable growth and profitability in the long run.

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