Weave Communications, Inc. (WEAV): history, ownership, mission, how it works & makes money

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Weave Communications, Inc. (WEAV) Information


A Brief History of Weave Communications, Inc.

Weave Communications, Inc. (NYSE: WEAV) has established itself as a leading customer experience and payments software platform for small and medium-sized healthcare practices. As of 2024, the company has seen significant growth and transformation, driven by innovative technology and a focus on customer engagement.

Financial Performance Overview

In the third quarter of 2024, Weave reported total revenue of $52.4 million, marking a year-over-year increase of 20.3% from $43.5 million in the same period of 2023. The company achieved a GAAP gross margin of 72.0%, compared to 68.7% in Q3 2023. The non-GAAP gross margin also improved to 72.5%, up from 69.3%.

Financial Metric Q3 2024 Q3 2023 Change (%)
Total Revenue $52.4 million $43.5 million +20.3%
GAAP Gross Margin 72.0% 68.7% +330 bps
Non-GAAP Gross Margin 72.5% 69.3% +320 bps
GAAP Net Loss $5.9 million $7.1 million -17.5%
Non-GAAP Net Income $2.1 million ($1.0 million) Positive Shift

Operating Expenses

Operating expenses for Q3 2024 totaled $44.4 million, an increase from $38.0 million in Q3 2023. This includes:

  • Sales and Marketing: $21.2 million (up from $17.8 million)
  • Research and Development: $9.9 million (up from $8.6 million)
  • General and Administrative: $13.3 million (up from $11.5 million)

Cash Flow Analysis

Weave generated $4.5 million in net cash from operating activities during Q3 2024, compared to $3.3 million in Q3 2023. Free cash flow for the quarter was $3.5 million, up from $2.1 million the previous year.

Cash Flow Metric Q3 2024 Q3 2023
Net Cash from Operating Activities $4.5 million $3.3 million
Free Cash Flow $3.5 million $2.1 million

Market Position and Strategic Initiatives

Weave has positioned itself as an essential tool for healthcare providers by integrating advanced technology solutions. In 2024, the company launched an AI-powered platform that enhances customer interactions and operational efficiencies. This platform includes features such as:

  • AI-powered Weave Assistant for personalized responses
  • Call Intelligence product leveraging custom AI for actionable insights

The company reported a Dollar-Based Net Retention Rate (NRR) of 98% and a Dollar-Based Gross Retention Rate (GRR) of 92% as of September 30, 2024, indicating strong customer loyalty and retention.

Outlook for 2024

For the fourth quarter and full year 2024, Weave projects total revenue between $202.7 million and $203.7 million. Non-GAAP income from operations is expected to range from $0.9 million to $1.9 million for the fourth quarter, with a weighted average share count of 72.7 million.

Outlook Metric Fourth Quarter 2024 Full Year 2024
Total Revenue $52.6 - $53.6 million $202.7 - $203.7 million
Non-GAAP Income from Operations $0.9 - $1.9 million $0.0 - $1.0 million
Weighted Average Share Count 72.7 million 71.6 million


A Who Owns Weave Communications, Inc. (WEAV)

Ownership Structure

As of 2024, Weave Communications, Inc. has a diverse ownership structure comprising institutional investors, retail investors, and company insiders. The total number of shares outstanding as of September 30, 2024, is 72,517,681 shares.

Major Shareholders

The following table outlines the significant shareholders of Weave Communications, Inc. and their respective ownership percentages:

Shareholder Number of Shares Owned Ownership Percentage
Vanguard Group Inc. 6,984,230 9.62%
BlackRock Inc. 6,517,663 8.98%
Wellington Management Group LLP 5,300,000 7.31%
Insider Ownership 3,500,000 4.83%
Other Institutional Investors 15,000,000 20.69%
Retail Investors 34,215,788 47.14%

Insider Ownership

Insider ownership plays a crucial role in the governance of Weave Communications. Key executives such as the CEO and board members hold significant stakes. The total insider ownership stands at approximately 4.83% of the company.

Recent Changes in Ownership

In the latest financial quarter, Weave Communications reported that institutional ownership has slightly increased, reflecting growing interest from major investment firms. The company's total stockholders' equity as of September 30, 2024, is $68,836,000.

Market Capitalization

As of October 30, 2024, Weave Communications, Inc. has a market capitalization of approximately $1.6 billion, which underscores its position in the customer experience and payments software sector.

Conclusion on Ownership Dynamics

The ownership dynamics of Weave Communications, Inc. showcase a blend of institutional and retail investors, with a notable presence of insiders. This structure is indicative of a company that is both well-supported by institutional capital and engaged with its retail investor base.



Weave Communications, Inc. (WEAV) Mission Statement

Company Overview

Weave Communications, Inc. (NYSE: WEAV) is an all-in-one customer experience and payments software platform specifically designed for small and medium-sized healthcare businesses. Weave connects the entire patient journey from initial contact to final invoicing, enhancing how healthcare practitioners attract, communicate with, and engage patients.

Mission Statement

Weave's mission is to empower healthcare practices with the tools necessary to enhance patient experiences, streamline operations, and ultimately grow their business. The company aims to transform patient-practice interactions into meaningful relationships through innovative technology solutions.

Recent Financial Performance

As of the third quarter of 2024, Weave has reported significant financial growth and operational improvements:

Metric Q3 2024 Q3 2023 Year-over-Year Change
Total Revenue $52.4 million $43.5 million +20.3%
GAAP Gross Margin 72.0% 68.7% +330 basis points
Non-GAAP Gross Margin 72.5% 69.3% +320 basis points
GAAP Operating Loss $(6.6) million $(8.0) million Improvement of $1.4 million
Non-GAAP Operating Income $1.4 million $(1.8) million Improvement of $3.2 million
Net Cash from Operating Activities $4.5 million $3.3 million +34.0%
Free Cash Flow $3.5 million $2.1 million +66.7%
Dollar-Based Net Retention Rate (NRR) 98% N/A N/A

Strategic Developments

Weave has recently launched an AI-powered platform that integrates advanced technology to enhance customer interactions. This platform is designed to provide actionable insights and streamline operational tasks, marking a significant step in Weave's commitment to innovation in the healthcare sector.

Market Position

Weave has positioned itself as a leader in the Patient Relationship Management sector, consistently recognized for its contributions to improving patient engagement and practice management. The company has been acknowledged as a G2 leader across various software categories, demonstrating its commitment to delivering value to healthcare practitioners.

Future Outlook

For the fourth quarter and full year of 2024, Weave anticipates the following financial performance:

Metric Fourth Quarter 2024 (in millions) Full Year 2024 (in millions)
Total Revenue $52.6 - $53.6 $202.7 - $203.7
Non-GAAP Income from Operations $0.9 - $1.9 $0.0 - $1.0
Weighted Average Share Count 72.7 million 71.6 million

Weave Communications continues to focus on innovation, customer experience, and operational efficiency as key drivers of its growth strategy. The company's mission reflects its commitment to enhancing the healthcare industry's approach to patient engagement and practice management.



How Weave Communications, Inc. (WEAV) Works

Company Overview

Weave Communications, Inc. operates as a customer experience and payments software platform primarily focused on small and medium-sized healthcare practices. The company integrates various functionalities that enhance patient engagement throughout the healthcare journey.

Financial Performance

As of the third quarter of 2024, Weave reported the following financial metrics:

Metric Q3 2024 Q3 2023 Year-to-Date 2024 Year-to-Date 2023
Total Revenue $52.4 million $43.5 million $150.1 million $124.8 million
Gross Profit $37.7 million $29.9 million $106.8 million $84.5 million
Net Loss ($5.9 million) ($7.1 million) ($21.6 million) ($24.0 million)
GAAP Loss per Share ($0.08) ($0.10) ($0.30) ($0.36)
Non-GAAP Net Income $2.1 million ($1.0 million) $1.5 million ($7.4 million)

Operational Efficiency

Weave has shown significant operational improvements, as indicated by its gross margins:

Metric Q3 2024 Q3 2023
GAAP Gross Margin 72.0% 68.7%
Non-GAAP Gross Margin 72.5% 69.3%

Cash Flow Analysis

For the third quarter of 2024, Weave reported cash flow metrics as follows:

Metric Q3 2024 Q3 2023
Net Cash Provided by Operating Activities $4.5 million $3.3 million
Free Cash Flow $3.5 million $2.1 million

Market Position and Growth

As of September 30, 2024, Weave reported a Dollar-Based Net Retention Rate (NRR) of 98% and a Gross Retention Rate (GRR) of 92%. The company also maintains cash and cash equivalents, including short-term investments, totaling $98.2 million.

Recent Developments

Weave has launched an AI-powered platform that enhances customer engagement and operational efficiency. This includes features such as:

  • AI-powered Weave Assistant for personalized responses and automated tasks.
  • Call Intelligence product that utilizes AI to extract insights from call data.

Future Financial Outlook

For the fourth quarter of 2024, Weave expects:

Metric Fourth Quarter 2024
Total Revenue $52.6 - $53.6 million
Non-GAAP Income from Operations $0.9 - $1.9 million
Weighted Average Share Count 72.7 million


How Weave Communications, Inc. (WEAV) Makes Money

Revenue Streams

Weave Communications generates revenue primarily through three key segments: subscription and payment processing, onboarding services, and hardware sales. The breakdown of revenue for the third quarter of 2024 is as follows:

Revenue Segment Q3 2024 Revenue (in thousands) Q3 2023 Revenue (in thousands)
Subscription and Payment Processing $50,375 $41,601
Onboarding Services $845 $757
Hardware Sales $1,166 $1,186
Total Revenue $52,386 $43,544

Cost Structure

The cost of revenue for Weave Communications includes expenses associated with each revenue segment. The cost breakdown for Q3 2024 is as follows:

Cost Segment Q3 2024 Cost of Revenue (in thousands) Q3 2023 Cost of Revenue (in thousands)
Subscription and Payment Processing $10,932 $9,486
Onboarding Services $2,006 $2,295
Hardware Sales $1,721 $1,828
Total Cost of Revenue $14,659 $13,609

Operating Expenses

Weave's operating expenses consist of sales and marketing, research and development, and general and administrative costs. The details for Q3 2024 are as follows:

Expense Type Q3 2024 Operating Expenses (in thousands) Q3 2023 Operating Expenses (in thousands)
Sales and Marketing $21,159 $17,801
Research and Development $9,868 $8,628
General and Administrative $13,330 $11,528
Total Operating Expenses $44,357 $37,957

Profitability Metrics

Weave Communications has shown significant improvement in profitability metrics in Q3 2024:

Metric Q3 2024 Q3 2023
GAAP Gross Margin 72.0% 68.7%
Non-GAAP Gross Margin 72.5% 69.3%
GAAP Loss from Operations $(6,630) $(8,022)
Non-GAAP Income from Operations $1,392 $(1,835)
GAAP Net Loss $(5,879) $(7,145)
Non-GAAP Net Income $2,143 $(958)

Cash Flow Analysis

Weave's cash flow from operations has also improved, indicating better financial health:

Cash Flow Metric Q3 2024 (in thousands) Q3 2023 (in thousands)
Net Cash Provided by Operating Activities $4,500 $3,334
Free Cash Flow $3,541 $2,080

Retention Rates

Weave Communications maintains strong customer retention metrics:

  • Dollar-Based Net Retention Rate (NRR): 98% as of September 30, 2024
  • Dollar-Based Gross Retention Rate (GRR): 92% as of September 30, 2024

Financial Outlook

Weave Communications anticipates the following for Q4 and full year 2024:

Financial Metric Q4 2024 (in millions) Full Year 2024 (in millions)
Total Revenue $52.6 - $53.6 $202.7 - $203.7
Non-GAAP Income from Operations $0.9 - $1.9 $0.0 - $1.0

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Article updated on 8 Nov 2024

Resources:

  • Weave Communications, Inc. (WEAV) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of Weave Communications, Inc. (WEAV)' financial performance, including balance sheets, income statements, and cash flow statements.
  • SEC Filings – View Weave Communications, Inc. (WEAV)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.