Mission Statement, Vision, & Core Values (2024) of AgileThought, Inc. (AGIL)

An Overview of AgileThought, Inc. (AGIL)

AgileThought, Inc. (AGIL) was founded in 2004 and has established itself as a prominent player in the technology consulting sector, specializing in agile software development and digital transformation services. The company provides a range of products and services, including:

• Custom Software Development
• Cloud Solutions
• Data Analytics
• Enterprise Agile Coaching
• Mobile Application Development

As of 2024, AgileThought has reported annual sales exceeding $150 million, reflecting a robust demand for its services in various industries including finance, healthcare, and retail.

In the latest financial reporting period, AgileThought achieved record-breaking revenue, with total revenue amounting to $165 million, representing a year-over-year growth of 25%. The significant increase is attributed primarily to the surge in demand for cloud solutions and custom software development. The following table summarizes the key financial metrics:

Additionally, AgileThought has expanded its market presence internationally, opening new offices in Europe and Latin America, which has contributed to an increase in customer acquisition and retention.

AgileThought is recognized as one of the leading companies in the software development and digital transformation industry. Its commitment to delivering high-quality, innovative solutions has positioned it at the forefront of the market. With a client base that includes Fortune 500 companies, AgileThought’s reputation for excellence is well-established. To discover more about why AgileThought is successful and how it maintains its leading edge in the industry, the reader is encouraged to explore further details below.

Mission Statement of AgileThought, Inc. (AGIL)

Mission Statement Overview

The mission statement of AgileThought, Inc. (AGIL) serves as a foundational guide that directs the company's actions towards its long-term goals. It encapsulates the essence of the business, providing clear intentions for its stakeholders, employees, and customers. A well-defined mission statement helps build a cohesive culture, aligns operational strategies, and reinforces the commitment to delivering tangible results.

Innovation

Innovation is a cornerstone of AgileThought's mission statement. The company is dedicated to creating cutting-edge solutions that address the evolving needs of its clients. As per a 2023 report by PwC, 77% of executives consider innovation to be a top priority in their organizations.

This commitment to innovation is reflected in AgileThought's substantial increase in research and development (R&D) investment, which grew from $20 million in 2021 to $30 million in 2023.

Quality

AgileThought emphasizes quality as a vital principle in its mission statement. The company aims to deliver high-quality products and services that meet rigorous standards. According to a survey conducted by the American Society for Quality (ASQ) in 2023, 89% of businesses reported that quality improvement initiatives increased customer satisfaction.

The improvement in AgileThought's customer satisfaction score, which rose from 85% in 2021 to 92% in 2023, underscores the impact of their quality-focused initiatives.

Customer-Centric Approach

AgileThought is dedicated to fostering a customer-centric approach as part of its mission statement. The company's goal is to ensure that clients receive tailored solutions that meet their unique challenges. A recent study by Deloitte indicated that companies with a strong customer focus have 60% higher profits than those that do not.

The client retention rate for AgileThought has increased significantly from 75% in 2021 to 85% in 2023, reflecting the effectiveness of their customer-centric initiatives.

Vision Statement of AgileThought, Inc. (AGIL)

Vision Statement Overview

The vision statement of AgileThought, Inc. (AGIL) articulates the company's aspirations for the future, conveying its intent to lead in the technology consulting sector through innovation and excellence.

Innovation Driven by Technology

AgileThought envisions a future where technology is a catalyst for innovation in business processes. According to a report by Statista, global spending on information technology is projected to reach approximately $4.5 trillion in 2024. This significant investment underscores the company's commitment to leverage cutting-edge technology to drive advancements.

Furthermore, as per Gartner's forecast, artificial intelligence (AI) solutions are expected to contribute to nearly $3 trillion in business value by 2024.

Client-Centric Approach

At the core of AgileThought's vision is a dedication to client success. The company's goal is to achieve a 90% customer satisfaction rating by 2024, as measured by the Net Promoter Score (NPS). In 2023, the average NPS score in the technology sector stood at 50, highlighting an ambitious target for AGIL.

Empowerment of Talent

AgileThought’s vision includes the empowerment of its workforce. The company aims to invest approximately $1 million in training and professional development by 2024. This investment could potentially raise employee engagement levels from 75% to 85%, as indicated by industry benchmarks.

Sustainability and Corporate Responsibility

In alignment with global sustainability goals, AgileThought commits to reducing its carbon footprint by 30% by 2024. The company plans to implement an eco-friendly initiative that includes utilizing renewable energy sources and reducing waste. According to the Global Carbon Project, achieving this target could significantly contribute to the global effort of decreasing greenhouse gas emissions.

Global Market Expansion

AgileThought aims to expand its global reach, targeting a 20% increase in market share within the cloud computing sector by 2024. As per IDC, the global cloud market is expected to surpass $500 billion by the end of 2024, indicating a lucrative opportunity for growth.

Core Values of AgileThought, Inc. (AGIL)

Integrity

The core value of integrity is fundamental to AgileThought, Inc. (AGIL). It represents the adherence to moral and ethical principles, ensuring trustworthiness in all operations.

In 2023, AgileThought achieved a 95% client satisfaction rating, indicating a strong commitment to transparent practices. The company has implemented a strict code of ethics, with 100% of employees undergoing training on ethical decision-making annually.

Collaboration

Collaboration is vital for innovation and success at AgileThought. The organization actively promotes teamwork across projects and departments.

In 2024, AgileThought launched the 'Team Synergy Initiative,' resulting in a 30% increase in project completion rates and a 20% reduction in time-to-delivery metrics.

Excellence

Striving for excellence drives AgileThought's operational practices. This value emphasizes the continuous improvement of services and products.

As of 2024, AgileThought has maintained a Net Promoter Score (NPS) of 70, which reflects high customer loyalty and satisfaction. The company invests over $2 million annually in research and development to enhance service offerings.

Innovation

Innovation is essential to AgileThought's competitive advantage. This value fosters a culture where new ideas are encouraged and pursued.

In 2023, AgileThought launched five new products, which collectively generated $10 million in additional revenue. The company holds over 50 active patents, showcasing its commitment to advancing technology.

Diversity and Inclusion

Diversity and inclusion are integral to AgileThought's work culture, promoting varied perspectives and backgrounds.

As of 2024, 45% of the workforce is composed of underrepresented groups. The company has implemented a mentorship program that has resulted in a 25% increase in promotions for diverse employees.