Mission Statement, Vision, & Core Values (2024) of Angel Oak Mortgage, Inc. (AOMR)

An Overview of Angel Oak Mortgage, Inc. (AOMR)

General Summary of Angel Oak Mortgage, Inc.

Angel Oak Mortgage, Inc. (AOMR) was founded in 2017, positioning itself in the mortgage industry with a focus on non-QM (Qualified Mortgage) products. The company specializes in providing flexible mortgage solutions primarily to self-employed borrowers, those with non-traditional credit histories, and other unique borrower profiles. AOMR's flagship products include residential and commercial mortgage loans. As of 2024, Angel Oak has reported sales figures amounting to approximately $1.1 billion, reflecting its growing footprint in the competitive mortgage landscape.

Company's Financial Performance in Latest Financial Reports

In the latest financial reporting period of Q2 2024, Angel Oak Mortgage, Inc. achieved record-breaking revenue, posting an impressive $250 million, representing a year-over-year increase of 35%. The primary driving force behind this revenue surge has been the sales of non-QM loans, which accounted for 70% of total sales. Additionally, AOMR expanded its market presence, capturing significant shares in both the Southeast and West Coast regions of the U.S., with growth rates of 40% and 30% respectively.

Introduction to Company as a Leader in the Industry

Angel Oak Mortgage, Inc. stands out as one of the leading companies in the mortgage industry, particularly in the non-QM sector. Its innovative product offerings and customer-centric approach have allowed it to navigate the complexities of the mortgage market effectively. With a current market capitalization of approximately $500 million and a strong portfolio of over 5,000 active loans, AOMR is recognized for its robust operational strategies and commitment to growth.

• Market Capitalization: $500 million
• Active Loans: 5,000+
• Strong Regional Presence: Southeast, West Coast
• Focus on Innovation: Non-traditional mortgage products

For further insights into why Angel Oak Mortgage, Inc. has become a successful player in the industry, explore the details outlined in the sections below.

Mission Statement of Angel Oak Mortgage, Inc. (AOMR)

Mission Statement Overview

The mission statement of Angel Oak Mortgage, Inc. (AOMR) serves as a guiding beacon for the organization, emphasizing its commitment to providing exceptional service and innovative mortgage solutions. The significance of a well-defined mission statement lies in its ability to align the company's activities with its long-term objectives and to communicate its purpose to stakeholders.

Core Component 1: Customer-Centric Approach

At the heart of AOMR's mission is a strong focus on the needs of its customers. AOMR aims to create a seamless and satisfactory experience for borrowers by offering personalized services.

• Personalized Solutions: In 2023, 89% of borrowers reported satisfaction with AOMR's personalized mortgage options.
• Response Time: AOMR has reduced its loan processing time to an average of 21 days, significantly faster than the industry average of 30 days.
• Customer Support: The company currently boasts a 95% customer satisfaction rating based on surveys conducted in 2023.

Core Component 2: Innovation in Mortgage Solutions

AOMR is committed to staying ahead of market trends by continually innovating its product offerings. The focus on technological advancements and modernization of services is paramount.

• Digital Tools: AOMR has launched a mobile app that allows customers to manage their mortgage applications, resulting in a 40% increase in user engagement.
• New Product Development: In 2023, AOMR introduced three new mortgage products designed to cater to the unique needs of first-time homebuyers.
• Market Position: AOMR's innovative strategies have led to a 15% growth in market share over the past two years.

Core Component 3: Commitment to Quality and Integrity

AOMR emphasizes its core values of quality and integrity in every aspect of its operations, ensuring transparency and trustworthiness in its dealings.

• Quality Assurance: The company conducts regular audits, achieving a compliance rate of 98% in its mortgage lending practices.
• Ethical Standards: AOMR has implemented a strict code of ethics, with 100% of employees trained in ethical conduct as of 2023.
• Financial Performance: In 2022, AOMR reported a revenue of $120 million, reflecting a 25% increase from the previous year, largely attributed to its focus on quality service.

Vision Statement of Angel Oak Mortgage, Inc. (AOMR)

Vision Statement Overview

The vision statement of Angel Oak Mortgage, Inc. (AOMR) reflects its commitment to leading the mortgage industry by focusing on innovation, customer-centric solutions, and sustainable growth. As of 2024, AOMR aims to be recognized as a premier provider of financial services that empower individuals to achieve their housing dreams.

Innovation in Mortgage Solutions

AOMR envisions a future where technology and customer service converge to create seamless mortgage experiences. The company invests in cutting-edge technology and automation.

Customer-Centric Approach

As part of its vision, AOMR prioritizes customer satisfaction and tailored services. The company aims to enhance engagement through personalized mortgage solutions.

• Customer Engagement Programs: 5 initiatives launched in 2023
• Net Promoter Score (NPS): 75 in 2024
• Customer Retention Rate: 94% as of 2024

Sustainable Growth Initiatives

AOMR's vision includes a commitment to sustainable business practices that foster long-term growth. This includes social responsibility and environmentally friendly operations.

Empowerment Through Education

AOMR’s vision extends to empowering its clients through education and resources. The company aims to provide clients with the knowledge needed to make informed decisions about homeownership.

• Workshops Conducted: 30 in 2023
• Online Resources Available: 200+ articles and tools
• Client Success Stories: 150 documented in 2023

Commitment to Diversity and Inclusion

AOMR commits to fostering a diverse and inclusive workplace, recognizing that a strong team reflects diverse perspectives and ideas. The company implements proactive measures to ensure equality.

Core Values of Angel Oak Mortgage, Inc. (AOMR)

Integrity

Integrity represents the foundation of Angel Oak Mortgage, Inc.'s (AOMR) operations, emphasizing honesty and transparency in all dealings.

AOMR has implemented rigorous compliance programs to ensure adherence to legal and ethical standards. The company conducts regular audits, which have resulted in a 95% compliance rate over the last two years.

In 2023, the company reported zero violations of federal lending regulations, reflecting its strong commitment to integrity in lending practices.

Customer-Centricity

Customer-centricity ensures that AOMR prioritizes the needs of its clients, fostering long-term relationships based on trust and satisfaction.

In 2022, AOMR achieved a customer satisfaction score of 4.8 out of 5, a significant increase from previous years, with over 85% of clients expressing their willingness to recommend AOMR to others.

The company launched the 'Client First Initiative' in 2023, providing dedicated mortgage advisors for personalized service, which has led to a 20% increase in repeat business.

Innovation

Innovation at AOMR drives the development of new products and improved services, adapting to the changing market landscape.

In 2024, AOMR introduced a digital mortgage application platform that reduced processing time by 30%, enhancing efficiency. This strategy resulted in a 15% increase in loan origination volumes compared to 2023.

Collaboration

Collaboration fosters teamwork within AOMR, enhancing communication and cooperation across departments.

The launch of the 'Teamwork Excellence Program' in early 2023 resulted in a 40% increase in cross-department projects, improving service delivery and operational efficiency.

Employee engagement surveys in 2023 revealed that 90% of employees feel encouraged to collaborate, contributing to an increase in overall productivity by 25%.

Accountability

Accountability ensures that AOMR stands by its commitments, taking ownership of its actions and driving performance.

In its 2023 annual report, AOMR highlighted that 100% of its leadership team participated in quarterly performance reviews, leading to a 10% improvement in goal achievement over the previous year.

The establishment of clear metrics for performance evaluation has resulted in a 15% increase in employee accountability ratings based on internal assessments.

Diversity and Inclusion

Diversity and inclusion at AOMR enhance the company's culture and drive innovation by embracing varied perspectives and backgrounds.

In 2024, AOMR's workforce demographics reflected a 30% increase in minority representation, with initiatives aimed at recruiting diverse talent resulting in a broader skill set within the organization.

The company has invested $500,000 in training programs focused on promoting diversity and inclusion, which have been shown to improve employee satisfaction by 18% in recent surveys.