Mission Statement, Vision, & Core Values (2024) of American Water Works Company, Inc. (AWK).

American Water Works Company, Inc. (AWK) Bundle

Get Full Bundle:
$12 $7
$12 $7
$12 $7
$12 $7
$25 $15
$12 $7
$12 $7
$12 $7
$12 $7

TOTAL:



An Overview of American Water Works Company, Inc. (AWK)

General Summary of American Water Works Company, Inc. (AWK)

American Water Works Company, Inc. (AWK) is the largest publicly traded water and wastewater utility company in the United States. Established in 1886, the company has a long history of providing essential water services. As of 2024, AWK operates in 14 states, serving approximately 15 million people. The company offers a range of services including water treatment, wastewater management, and water distribution.

In 2024, American Water Works generated total sales of approximately $3.48 billion, with the majority of revenue coming from its regulated business segment. The company continues to focus on infrastructure improvements and customer service enhancements to meet the growing demand for clean and reliable water services.

Company's Financial Performance in the Latest Financial Reports

For the three months ended September 30, 2024, American Water Works reported operating revenues of $1.219 billion, an increase from $1.095 billion in the same period of 2023. For the nine months ended September 30, 2024, total operating revenues reached $3.204 billion, up from $2.960 billion year-over-year.

The company's financial results reveal a substantial growth trajectory, driven by rate increases and organic growth. Notably, operating revenues increased by $124 million for the three months and $244 million for the nine months, primarily due to authorized rate increases and infrastructure investments across various states.

Financial Metrics Q3 2024 Q3 2023 YTD 2024 YTD 2023
Operating Revenues $1.219 billion $1.095 billion $3.204 billion $2.960 billion
Net Income Attributable to Common Shareholders $350 million $323 million $812 million $773 million
Diluted Earnings Per Share $1.80 $1.66 $4.17 $4.03
Capital Expenditures $1.962 billion $1.779 billion $2.0 billion N/A

American Water Works’ net income attributable to common shareholders for the three months ended September 30, 2024, was $350 million, compared to $323 million for the same period in 2023. The year-to-date net income also showed growth, reaching $812 million in 2024, up from $773 million in 2023. This performance reflects the company's strategic focus on capital investments and operational efficiencies.

Introduction to American Water Works Company, Inc. as an Industry Leader

American Water Works Company, Inc. is recognized as a leader in the water utility industry, leveraging its extensive experience and commitment to sustainable practices. The company has plans to invest approximately $3.3 billion in infrastructure improvements and regulated acquisitions in 2024, further solidifying its position in the market. The company’s proactive approach to enhancing its services and expanding its customer base has resulted in the addition of approximately 33,400 customers through acquisitions and organic growth in existing systems.

To understand more about why American Water Works is successful, it is essential to explore its innovative practices, commitment to customer service, and strategic growth initiatives. The company's focus on sustainability and compliance with environmental standards also plays a crucial role in its operations and reputation in the industry.




Mission Statement of American Water Works Company, Inc. (AWK)

Mission Statement of American Water Works Company, Inc. (AWK)

The mission statement of American Water Works Company, Inc. (AWK) reflects its commitment to providing safe, clean, reliable, and affordable water and wastewater services to its customers. This mission is integral in guiding the company toward achieving its long-term goals and objectives, ensuring that it meets the needs of its stakeholders while adhering to regulatory standards and best practices in the industry.

Core Component 1: Safety

Safety is a paramount concern for American Water. The company continuously invests in infrastructure improvements and upgrades to ensure the safety of its water supply. In 2024, American Water plans to invest approximately $3.3 billion in capital investments to enhance its infrastructure, which includes the replacement of aging pipelines and treatment facilities. The company’s focus on safety is evidenced by its robust operational practices, which have resulted in a significant decrease in reported water quality issues.

Core Component 2: Reliability

Reliability in service delivery is a crucial element of AWK's mission. The company aims to maintain high levels of service reliability through proactive maintenance and timely upgrades of its systems. For instance, during the first nine months of 2024, American Water added approximately 14,700 new customers through organic growth and acquisitions, demonstrating its capacity to reliably expand services to meet demand. The company’s operating revenues reached $3.483 billion during the same period, reflecting a consistent demand for its services.

Core Component 3: Affordability

Affordability is a critical aspect of AWK's mission, ensuring that essential water services remain accessible to all customers. The company has implemented various rate adjustments and infrastructure surcharges to manage operational costs while maintaining service affordability. In 2024, American Water received general rate case authorizations totaling $256 million across several states, which will enable it to recover costs associated with capital investments and operational expenses. The implementation of these rate increases is designed to balance the financial sustainability of the company with the affordability of services for customers.

Financial Metrics 2024 (Q3) 2023 (Q3)
Operating Revenues $3.483 billion $3.202 billion
Net Income $812 million $773 million
Capital Expenditures $1.962 billion $1.779 billion
Customer Additions 14,700 N/A
Planned Capital Investment $3.3 billion N/A



Vision Statement of American Water Works Company, Inc. (AWK)

Vision Statement Overview

The vision statement of American Water Works Company, Inc. (AWK) emphasizes the commitment to providing safe, clean, reliable, and affordable water and wastewater services. This vision is aligned with the company's strategic goals for sustainable growth and infrastructure investment.

Commitment to Sustainability

In 2024, American Water Works aims to invest approximately $3.3 billion in infrastructure improvements and sustainability initiatives. This investment is crucial for enhancing service reliability and addressing environmental compliance issues.

Investment Area Amount ($ billions) Purpose
Infrastructure Improvements 1.9 Replacement and enhancement of aging infrastructure
Regulated Acquisitions 0.119 Expand services and customer base
Organic Growth 1.3 Development of existing systems

Customer-Centric Approach

American Water Works focuses on expanding its customer base through both organic growth and acquisitions. The company added approximately 33,400 customers in 2024 through various acquisition strategies, including a significant acquisition in Illinois for $86 million, which added around 26,000 wastewater customers.

Innovative Technology Integration

The company is committed to integrating innovative technologies into its operations to enhance service delivery. This includes investments in digital infrastructure to improve customer service and operational efficiency.

Technology Initiative Investment ($ millions) Expected Outcome
Digital Infrastructure 200 Improved customer interactions and service reliability
Smart Water Management Systems 150 Enhanced resource management and conservation

Community Engagement and Support

American Water Works emphasizes community engagement as part of its vision. In 2024, the company plans to increase its community support programs, allocating $10 million to various initiatives aimed at improving public health and environmental sustainability.

  • Support for local water quality improvement projects
  • Educational programs on water conservation
  • Partnerships with local governments for infrastructure upgrades

Regulatory Compliance and Advocacy

The company is focused on maintaining compliance with regulatory standards while advocating for policies that support sustainable water management practices. In 2024, American Water Works anticipates an increase in regulatory costs due to new environmental compliance measures, estimated at $30 million.

Regulatory Area Estimated Cost ($ millions) Impact
Environmental Compliance 30 Enhanced water quality and safety standards
Infrastructure Surcharges 90 Support for infrastructure investment recovery



Core Values of American Water Works Company, Inc. (AWK)

Integrity

The core value of integrity at American Water Works Company, Inc. (AWK) emphasizes ethical behavior and transparency in all operations. This commitment is reflected in the company’s adherence to regulatory standards and its proactive communication with stakeholders.

In 2024, AWK has maintained a consistent track record of compliance with state and federal regulations, resulting in a 99% compliance rate in water quality standards across its regulated businesses. Furthermore, the company has implemented a series of training programs to ensure all employees understand the importance of ethical practices and compliance, investing over $2 million in compliance training initiatives this year.

Customer Commitment

AWK prioritizes customer satisfaction by providing reliable and safe water services. The company has established various customer service initiatives aimed at improving customer engagement and service delivery.

In 2024, AWK launched a digital customer portal that has seen over 150,000 active users since its inception. This portal allows customers to monitor their water usage, pay bills online, and report issues quickly. Additionally, the company has conducted customer satisfaction surveys, achieving a satisfaction rating of 92% among its customer base.

Innovation

Innovation is a cornerstone of AWK's operational strategy. The company continually seeks to enhance its services through technological advancements and modern infrastructure.

In 2024, AWK invested approximately $1.9 billion in capital projects focused on infrastructure improvements and technological upgrades. This includes the deployment of smart water meters across 300,000 service connections, which are expected to reduce water loss by 15% and enhance billing accuracy. Moreover, AWK is collaborating with tech companies to develop AI-driven predictive maintenance systems, aiming to reduce operational downtime by 20% over the next two years.

Environmental Stewardship

AWK is dedicated to protecting the environment through sustainable practices in its operations. The company actively engages in initiatives that promote water conservation and reduce its carbon footprint.

In 2024, AWK has committed to reducing greenhouse gas emissions by 25% by 2025, investing $50 million in renewable energy projects, including solar panel installations at treatment facilities. Additionally, the company's water conservation programs have saved approximately 10 billion gallons of water annually, benefiting both customers and the environment.

Community Engagement

Community engagement is integral to AWK's values, as the company aims to contribute positively to the communities it serves. AWK actively participates in local initiatives and supports various social programs.

In 2024, AWK contributed over $3 million to community development projects, including funding for local schools and infrastructure improvements. The company also encourages employee volunteerism, resulting in over 10,000 hours of community service logged by employees in various outreach programs this year.

Core Value Key Initiatives 2024 Investments Impact Metrics
Integrity Compliance Training Programs $2 million 99% compliance rate in water quality standards
Customer Commitment Digital Customer Portal N/A 150,000 active users, 92% satisfaction rating
Innovation Smart Water Meters $1.9 billion 15% reduction in water loss, 20% reduced downtime
Environmental Stewardship Renewable Energy Projects $50 million 25% reduction in emissions by 2025
Community Engagement Funding Local Initiatives $3 million 10,000 hours of employee volunteerism

DCF model

American Water Works Company, Inc. (AWK) DCF Excel Template

    5-Year Financial Model

    40+ Charts & Metrics

    DCF & Multiple Valuation

    Free Email Support

Article updated on 8 Nov 2024

Resources:

  • American Water Works Company, Inc. (AWK) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of American Water Works Company, Inc. (AWK)' financial performance, including balance sheets, income statements, and cash flow statements.
  • SEC Filings – View American Water Works Company, Inc. (AWK)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.