Mission Statement, Vision, & Core Values (2024) of Chemung Financial Corporation (CHMG)

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An Overview of Chemung Financial Corporation (CHMG)

General Summary of Chemung Financial Corporation

Chemung Financial Corporation (CHMG), founded in 1833, is a financial services company headquartered in Elmira, New York. The company primarily operates through its wholly owned subsidiary, Chemung Canal Trust Company, which provides a wide range of banking and financial services. These services include commercial and retail banking, wealth management, and investment services. As of 2024, the corporation serves a diverse customer base in New York and Pennsylvania, focusing on both individual and business clients.

In recent years, Chemung Financial has expanded its operations, including the establishment of new regional banking centers. The company has consistently adapted its product offerings to meet the evolving needs of its customers, focusing on personalized service and community engagement. In 2024, the company reported sales of approximately $54.2 million for the first nine months, reflecting its commitment to growth and customer satisfaction.

Company's Financial Performance in the Latest Financial Reports

In the third quarter of 2024, Chemung Financial Corporation reported record-breaking financial results, with net interest income totaling $18.4 million, an increase of 3.4% compared to the previous quarter. This growth was primarily driven by a $134.3 million increase in the average balances of commercial loans and a 36 basis point rise in the average yield on those loans. The net interest margin was reported at 2.72%, up from 2.66% in the prior quarter.

Non-interest income for the third quarter was $5.9 million, marking a 5.4% increase from the previous quarter, driven by growth in wealth management fees and service charges on deposit accounts. However, compared to the same period last year, non-interest income saw a decline of 24.4%, primarily due to the recognition of the employee retention tax credit in 2023.

The total assets of Chemung Financial Corporation reached $2.774 billion as of September 30, 2024, reflecting a 2.3% increase from the previous year. Total liabilities were reported at $2.554 billion, with total shareholders' equity increasing to $220.7 million, a 13.0% rise since December 2023. The efficiency ratio improved to 67.92%, indicating the company's ability to manage expenses effectively in relation to its revenue.

Financial Metric Q3 2024 Q2 2024 Q3 2023
Net Interest Income $18.4 million $17.8 million $18.0 million
Non-Interest Income $5.9 million $5.6 million $7.8 million
Total Assets $2.774 billion N/A $2.711 billion
Total Liabilities $2.554 billion N/A N/A
Total Shareholders' Equity $220.7 million $195.2 million N/A
Efficiency Ratio 67.92% 69.43% 60.67%

Introduction to Chemung Financial Corporation as an Industry Leader

Chemung Financial Corporation is recognized as one of the leading financial institutions in the region, characterized by its robust financial health and community focus. The company has maintained a strong capital position, with a total equity to total assets ratio of 7.95% as of September 30, 2024, exceeding regulatory requirements for a well-capitalized institution. This solid foundation enables Chemung Financial to continue investing in innovative banking solutions and expanding its market presence.

The corporation's strategic focus on customer service, community involvement, and prudent financial management has positioned it as a trusted partner for individuals and businesses alike. As the financial landscape continues to evolve, Chemung Financial remains committed to adapting its services to meet the needs of its customers, ensuring long-term success and stability in the financial sector.




Mission Statement of Chemung Financial Corporation (CHMG)

Mission Statement Overview

Chemung Financial Corporation (CHMG) is committed to delivering community-oriented banking services. Its mission statement underscores the company’s dedication to providing exceptional service, fostering community relationships, and supporting local economic development. This mission serves as a guiding principle for the organization, aligning its operations with the strategic goal of enhancing customer satisfaction and community engagement.

Core Component 1: Community Orientation

The first core component of Chemung Financial Corporation's mission statement is its emphasis on community orientation. This reflects the company’s strategy to prioritize local needs and foster strong relationships with customers. For instance, in 2024, Chemung opened a new full-service branch in Williamsville, New York, which signifies its commitment to expanding its footprint and serving local customers more effectively .

Core Component 2: Exceptional Service

The second core component is the focus on providing exceptional service. Chemung Financial aims to offer high-quality banking products that meet the diverse needs of its customers. In the third quarter of 2024, the bank reported non-interest income of $5.9 million, which is a 5.4% increase from the previous quarter, driven by service charges and wealth management group fee income. This growth demonstrates the bank's ability to enhance customer experience through value-added services.

Core Component 3: Support for Economic Development

The third core component involves supporting economic development within the communities it serves. Chemung Financial Corporation actively participates in local initiatives and provides financing solutions tailored to support small businesses. As of September 30, 2024, the corporation reported a total loan portfolio of $2.026 billion, indicating its role in facilitating local economic growth . This includes a significant increase in commercial loans, which grew by $76.9 million, or 5.5%, compared to the prior year .

Financial Metrics Q3 2024 Q3 2023 Change (%)
Net Interest Income $18.4 million $18.0 million 2.2%
Non-Interest Income $5.9 million $5.6 million 5.4%
Total Loans $2.026 billion $1.949 billion 3.9%
Deposits $2.554 billion $2.515 billion 1.5%
Shareholders' Equity $220.7 million $195.2 million 13.0%

Chemung Financial Corporation’s mission statement, with its core components focused on community orientation, exceptional service, and support for economic development, underscores the company’s strategic objectives for 2024 and beyond. The commitment to these principles is reflected in the organization’s financial metrics and community engagement efforts.




Vision Statement of Chemung Financial Corporation (CHMG)

Vision Statement Overview

The vision statement of Chemung Financial Corporation (CHMG) emphasizes its commitment to community-oriented banking, focusing on providing exceptional service and innovative financial solutions to enhance the lives of its customers. This vision reflects the company's strategic objectives and the direction it aims to pursue through 2024 and beyond.

Commitment to Community

Chemung Financial Corporation aims to be a pillar in the communities it serves. The company’s vision underscores a commitment to fostering relationships and supporting local initiatives. As part of this commitment, the corporation opened a new full-service branch and regional banking center in Williamsville, New York, on October 11, 2024. This expansion is part of their strategy to enhance accessibility and provide tailored financial services to local customers.

Innovation in Banking Services

Innovation is at the heart of Chemung Financial's vision. The corporation focuses on leveraging technology to improve customer experience and streamline banking operations. For instance, the company has seen a notable increase in digital banking adoption, with non-interest income rising to $5.9 million in the third quarter of 2024, up from $5.6 million in the previous quarter, driven by increased fees from digital services.

Financial Performance Metrics

To support its vision, Chemung Financial Corporation consistently monitors its financial performance. As of September 30, 2024, total assets reached $2.774 billion, reflecting a growth of $63.7 million, or 2.3%, compared to year-end 2023. This growth is primarily attributed to a $56.3 million increase in loans and a $43.6 million rise in cash and cash equivalents, demonstrating the effectiveness of its strategic initiatives.

Financial Metrics Q3 2024 Year-End 2023 Change
Total Assets $2.774 billion $2.711 billion +2.3%
Total Deposits $2.554 billion $2.515 billion +1.5%
Net Interest Income $18.4 million $18.0 million +2.2%
Non-Interest Income $5.9 million $5.6 million +5.4%

Focus on Customer Experience

Chemung Financial Corporation places a strong emphasis on enhancing customer experience as part of its vision. The company has implemented various customer feedback mechanisms to refine its services continually. The efficiency ratio, a key performance measure, improved to 67.92% in Q3 2024, indicating better management of expenses relative to revenue.

Strategic Growth Initiatives

The vision for Chemung Financial Corporation includes pursuing strategic growth initiatives that align with market demands. The corporation has reported a significant increase in commercial loans, which rose by $134.3 million year-over-year, demonstrating its focus on expanding its lending portfolio to meet the needs of local businesses.

Conclusion of Vision Statement Components

Chemung Financial Corporation's vision statement as of 2024 reflects a commitment to community engagement, innovative banking solutions, financial growth, and exceptional customer service. These components are integral to the corporation's strategic direction and operational effectiveness as it continues to evolve in a competitive banking landscape.




Core Values of Chemung Financial Corporation (CHMG)

Integrity

The core value of Integrity is foundational to Chemung Financial Corporation's operations. It emphasizes ethical behavior and transparency in all dealings with customers, employees, and stakeholders.

In 2024, Chemung Financial has demonstrated its commitment to integrity by implementing rigorous compliance programs and enhancing transparency in financial reporting. For example, the company updated its internal policies to align with the latest regulatory standards, ensuring that all financial disclosures are accurate and timely. As of September 30, 2024, the total assets of the corporation were $2.774 billion, reflecting prudent management and ethical stewardship of resources.

Customer Focus

Another core value is Customer Focus, which drives Chemung Financial to prioritize customer satisfaction and service excellence. The company has invested in customer relationship management systems to better understand and cater to client needs.

In the third quarter of 2024, Chemung Financial opened a new full-service branch in Williamsville, New York, aimed at enhancing accessibility and service for local clients. This expansion reflects a strategic move to increase its footprint and better serve its community. Additionally, the bank reported an increase in non-interest income, which rose to $5.9 million, indicating successful customer engagement and service delivery.

Community Commitment

Community Commitment is a core value that underscores Chemung Financial's dedication to supporting local initiatives. The corporation actively participates in community development through various programs and partnerships.

In 2024, the company increased its charitable contributions, which were reflected in a $0.2 million increase in other non-interest expense. This commitment is evident in their support for local non-profits and community projects aimed at improving economic development and social welfare in the regions they serve.

Innovation

Innovation is crucial for Chemung Financial's growth strategy, particularly in adapting to the rapidly changing financial landscape. The corporation continually seeks to enhance its offerings through technological advancements.

As part of its innovation strategy, Chemung Financial has expanded its digital banking services, resulting in a 5.4% increase in non-interest income driven by new service charges on deposit accounts. The corporation also reported a significant rise in the market value of assets held for its deferred compensation plan, indicating a forward-thinking approach to employee benefits.

Teamwork

The value of Teamwork fosters collaboration among employees, enhancing productivity and workplace culture. Chemung Financial promotes a team-oriented environment to achieve collective goals.

In 2024, the corporation increased its staffing to support the new regional banking center, which contributed to a $0.3 million increase in salaries and wages. This investment in human capital highlights the importance of teamwork in driving the company's success and ensuring high levels of service for customers.

Core Value Key Initiatives Impact
Integrity Updated compliance programs Increased transparency in financial reporting
Customer Focus Opened new branch in Williamsville Enhanced customer engagement and accessibility
Community Commitment Increased charitable contributions Support for local non-profits
Innovation Expanded digital banking services Increased non-interest income
Teamwork Increased staffing for new banking center Improved service delivery

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Article updated on 8 Nov 2024

Resources:

  • Chemung Financial Corporation (CHMG) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of Chemung Financial Corporation (CHMG)' financial performance, including balance sheets, income statements, and cash flow statements.
  • SEC Filings – View Chemung Financial Corporation (CHMG)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.