Mission Statement, Vision, & Core Values (2024) of Hagerty, Inc. (HGTY)

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An Overview of Hagerty, Inc. (HGTY)

General Summary of Hagerty, Inc. (HGTY)

Hagerty, Inc. (HGTY) is a leading provider of insurance and membership services for classic and enthusiast vehicles. Founded in 1984, Hagerty has built a reputation for understanding the needs of car collectors and enthusiasts. The company offers a range of products, including specialty insurance coverage, membership programs, and a marketplace for buying and selling collector vehicles.

As of 2024, Hagerty reported total sales of approximately $908.3 million for the nine months ended September 30, 2024, marking a significant increase from the previous year. The company manages over 1.49 million policies in force, reflecting its strong position in the market and continued growth in membership and premium collections.

Company's Financial Performance in the Latest Financial Reports

For the nine months ended September 30, 2024, Hagerty reported a net income of $69.9 million, a substantial increase of 265.1% compared to $19.1 million in the same period in 2023. This increase was driven by strong revenue growth across all business segments, as well as effective cost management strategies.

The company's total revenue reached $908.3 million, up from $755.2 million in 2023, representing a 20.3% increase year-over-year. Commission and fee revenue accounted for $333.8 million, an increase of 15.9%, while earned premium revenue was $474.9 million, reflecting a year-over-year increase of 23.5%.

Membership, marketplace, and other revenues also showed robust growth, totaling $99.6 million, up 20.4% from $82.7 million in the prior year. The increase in membership revenue was primarily due to a rise in new insurance policies issued with bundled memberships.

Financial Metric 2024 (YTD) 2023 (YTD) Change
Net Income (in millions) $69.9 $19.1 +265.1%
Total Revenue (in millions) $908.3 $755.2 +20.3%
Commission and Fee Revenue (in millions) $333.8 $287.9 +15.9%
Earned Premium (in millions) $474.9 $384.5 +23.5%
Membership, Marketplace, and Other Revenue (in millions) $99.6 $82.7 +20.4%

Introduction to Hagerty as a Leader in the Industry

Hagerty, Inc. stands out as a leader in the specialty insurance market, particularly for classic and enthusiast vehicles. The company has successfully carved a niche by focusing on the unique needs of car collectors, which has allowed it to achieve significant growth in both market share and brand loyalty. With a strong presence in the North American market and expanding operations internationally, Hagerty continues to innovate its product offerings and enhance customer engagement through various membership programs and services.

Investors and industry professionals alike appreciate Hagerty's commitment to customer service and its proactive approach to market trends, contributing to its reputation as a trusted partner for classic car enthusiasts. For more insights into Hagerty's operations and future strategies, further exploration of its business model and market positioning is encouraged.




Mission Statement of Hagerty, Inc. (HGTY)

Mission Statement of Hagerty, Inc. (HGTY)

Hagerty, Inc. (HGTY) is committed to providing exceptional insurance products and services tailored to the needs of automotive enthusiasts. The company’s mission statement emphasizes a dedication to protecting and preserving classic vehicles while enhancing the overall car enthusiast experience. This mission underlines the company's strategic focus on high-quality offerings and customer satisfaction, guiding its long-term goals and operational strategies.

Core Component 1: Customer Focus

At the heart of Hagerty's mission is a strong customer focus. The company aims to deliver personalized service and support to its members, ensuring that their unique needs are met. For instance, Hagerty's membership programs provide access to a range of benefits, including automotive valuation tools and emergency roadside assistance. As of September 30, 2024, Hagerty had approximately 867,596 paid members in its Hagerty Drivers Club (HDC), reflecting a 6.5% increase from the previous year.

Core Component 2: Quality Products

Hagerty is committed to offering high-quality insurance products specifically designed for classic and collector vehicles. For the nine months ended September 30, 2024, Hagerty reported earned premium of $474.9 million, an increase of 23.5% compared to the same period in 2023. This growth is attributed to the rising demand for specialized insurance as classic vehicle prices continue to appreciate, alongside a 16.2% increase in underlying policy premiums for renewals.

Metric 2024 2023 Change
Earned Premium ($ million) 474.9 384.5 +23.5%
Membership Revenue ($ million) 42.4 39.5 +7.2%
Marketplace Revenue ($ million) 38.3 24.8 +54.2%

Core Component 3: Community Engagement

Hagerty emphasizes community engagement and the promotion of automotive culture. The company hosts various events and activities that connect enthusiasts, such as car shows and auctions. In 2024, Hagerty's marketplace revenue reached $99.6 million, representing a 20.4% increase year-over-year. This growth is indicative of Hagerty's successful initiatives to foster a vibrant community of car lovers, enhancing the overall ownership experience and driving member engagement.

Overall, Hagerty, Inc. leverages its mission statement to guide its operations, focusing on customer satisfaction, quality products, and community involvement, all of which contribute to its continued growth and success in the automotive insurance market.




Vision Statement of Hagerty, Inc. (HGTY)

Vision for Enthusiast Vehicles

The vision of Hagerty, Inc. (HGTY) revolves around fostering a community of automotive enthusiasts and protecting their passion for classic and collectible vehicles. As of 2024, the company aims to be the leading provider of insurance and services tailored specifically for the collector car market. This commitment is reflected in the company's growth metrics and efforts to expand its reach within this niche market.

Commitment to Community and Engagement

Hagerty's vision emphasizes a strong commitment to community engagement. As of September 30, 2024, the company reported a total of 1,494,510 policies in force, reflecting an increase from 1,401,037 a year earlier . The retention rate for these policies stood at 88.8%, illustrating the company's focus on maintaining strong relationships with its customers .

Expansion of Services and Offerings

In 2024, Hagerty has continued to diversify its offerings beyond traditional insurance, enhancing its marketplace services. The company's marketplace revenue reached $57.2 million for the nine months ended September 30, 2024, a significant increase from $43.7 million in the same period of 2023. This growth highlights Hagerty's vision to provide comprehensive services that cater to the needs of automotive enthusiasts.

Metrics 2024 2023
Policies in Force 1,494,510 1,401,037
Retention Rate 88.8% 88.7%
Marketplace Revenue $57.2 million $43.7 million

Insurance Premium Growth

The vision of Hagerty also includes the continuous growth of insurance premiums, driven by both new policy acquisitions and renewals. For the nine months ended September 30, 2024, the company reported earned premiums of $474.9 million, representing an increase of 23.5% compared to $384.5 million in the prior year. This growth can be attributed to a 16.2% increase in underlying policy premiums and a 12.0% increase in new business count.

Focus on High-Value Collectibles

Hagerty's vision further emphasizes its focus on high-value collectible vehicles. The company has developed specialized insurance products that cater to the unique needs of this segment. As of September 30, 2024, Hagerty Re, the company's reinsurance subsidiary, reported assumed premiums of $574.7 million, reflecting the growing demand for coverage among high-net-worth individuals. This focus on high-value collectibles is integral to Hagerty's strategy of serving a niche market effectively.

Innovation and Technology Integration

Innovation is a critical component of Hagerty's vision. The company continues to invest in technology to enhance customer experience and streamline operations. By integrating advanced analytics and digital platforms, Hagerty aims to provide personalized services that resonate with the preferences of automotive enthusiasts. The expected benefits from these technological advancements are anticipated to drive further growth in both customer engagement and revenue streams.

Conclusion of Vision Statement Components

The vision of Hagerty, Inc. in 2024 is multifaceted, focusing on community, service expansion, premium growth, high-value collectibles, and technological innovation. Through these components, Hagerty aims to solidify its position as the premier provider of insurance and services for automotive enthusiasts, ensuring that their passions are well protected.




Core Values of Hagerty, Inc. (HGTY)

Integrity

The core value of integrity is fundamental to Hagerty, Inc.'s operations. It emphasizes the importance of honesty and transparency in all dealings with clients, partners, and employees.

Hagerty has demonstrated its commitment to integrity through various initiatives, including:

  • Adherence to regulatory compliance in all markets, which is reflected in the absence of significant legal disputes or penalties.
  • Implementation of a comprehensive training program for employees on ethical practices, ensuring that all staff members understand the importance of integrity in their roles.
  • Regular audits and reviews of internal processes to maintain transparency in financial reporting and operations.

Passion

Passion drives Hagerty's vision of being the leading insurance provider for classic and collector vehicles. This value is crucial for inspiring employees and engaging customers.

Examples of how Hagerty embodies passion include:

  • Hosting automotive events that celebrate car culture, such as the Hagerty Drivers Club meetups, attracting over 50,000 participants in 2024.
  • Engaging with the automotive community through social media, where Hagerty has over 1 million followers across platforms, sharing content that resonates with enthusiasts.
  • Investing in innovative insurance products tailored specifically for classic cars, which has resulted in a 15% increase in new policy sales year-over-year.

Customer Focus

Customer focus is a key value at Hagerty, ensuring that the needs and expectations of clients are prioritized in all business decisions.

Hagerty has shown its commitment to customer focus through:

  • A Net Promoter Score (NPS) of 82, indicating a strong level of customer satisfaction and loyalty.
  • Development of a user-friendly mobile app that allows clients to manage their policies and claims easily, resulting in a 25% increase in customer engagement.
  • Implementation of feedback loops where customer suggestions are actively solicited and incorporated into service improvements, evidenced by a 20% enhancement in service delivery metrics.

Community Engagement

Hagerty believes in the importance of community engagement, recognizing that its success is intertwined with the communities it serves.

Actions reflecting this value include:

  • Partnerships with local car clubs and organizations, facilitating over 100 community events in 2024 that promote automotive culture.
  • Investment in educational programs focused on automotive restoration and preservation, reaching more than 5,000 students in schools across the U.S.
  • Charitable contributions amounting to $1.5 million in 2024, supporting various causes related to automotive heritage and youth education.

Innovation

Innovation is a core value that drives Hagerty to continuously improve and adapt in a changing market landscape.

Hagerty has exemplified innovation through:

  • The launch of a new telematics-based insurance product in 2024, which offers dynamic pricing based on driving behavior, attracting a younger demographic.
  • Investment in technology partnerships, enhancing claims processing efficiency by 30%, thus improving customer experience.
  • Research and development initiatives aimed at creating sustainable insurance solutions, leading to a 10% reduction in overall operational costs.
Core Value Key Actions Impact
Integrity Regulatory compliance, employee training Absence of legal disputes, enhanced trust
Passion Automotive events, social media engagement Increased participation and sales growth
Customer Focus High NPS, mobile app development Improved customer satisfaction and engagement
Community Engagement Local partnerships, educational programs Strengthened community ties and youth outreach
Innovation Telematics product launch, tech partnerships Enhanced efficiency and cost reduction

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Resources:

  1. Hagerty, Inc. (HGTY) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of Hagerty, Inc. (HGTY)' financial performance, including balance sheets, income statements, and cash flow statements.
  2. SEC Filings – View Hagerty, Inc. (HGTY)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.