Mission Statement, Vision, & Core Values (2024) of Kelly Services, Inc. (KELYA)

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An Overview of Kelly Services, Inc. (KELYA)

General Summary of Kelly Services, Inc. (KELYA)

Founded in 1946 by William Russell Kelly, Kelly Services, Inc. (KELYA) has evolved from a small staffing agency to a prominent global workforce solutions provider. The company specializes in staffing services across various sectors, including Professional & Industrial, Science, Engineering & Technology, Education, and Outsourcing & Consulting. As of 2024, Kelly Services operates in over 40 countries, offering a range of services from temporary staffing to permanent placement, talent management, and outsourcing solutions.

As of 2024, Kelly Services reported total sales revenue of $3.14 billion for the year-to-date, reflecting a decline of 12.8% compared to the previous year, primarily due to the sale of its EMEA staffing operations.

Company's Financial Performance in the Latest Financial Reports

In the third quarter of 2024, Kelly Services reported revenues of $1.038 billion, a decrease of 7.1% from $1.118 billion in the third quarter of 2023. The year-to-date revenue for 2024 was $3.14 billion, down from $3.60 billion in 2023. The gross profit for the third quarter was $221.7 million, down 3.0% year-over-year, while the gross profit rate increased to 21.4%.

Financial Metrics Q3 2024 Q3 2023 Year-to-Date 2024 Year-to-Date 2023
Revenue from Services $1.038 billion $1.118 billion $3.14 billion $3.60 billion
Gross Profit $221.7 million $228.5 million $641.1 million $723.2 million
Net Earnings $0.8 million $6.6 million $31.2 million $25.0 million
SG&A Expenses $219.0 million $228.4 million $601.0 million $703.8 million

In terms of segment performance, the Professional & Industrial segment reported a profit of $10.2 million, while the Science, Engineering & Technology segment delivered $25.0 million. The Education segment incurred a loss of $3.3 million, and the Outsourcing & Consulting segment generated a profit of $2.3 million.

Introduction to Kelly Services as a Leader in the Industry

Kelly Services is recognized as a leader in the staffing and workforce solutions industry, particularly noted for its innovative approaches to talent management and staffing solutions. The company has been pivotal in shaping the staffing landscape by adapting to market changes and client needs, leveraging technology and data analytics to enhance service delivery. Its diverse service offerings and global reach position Kelly Services as a key player in workforce solutions, making it an attractive partner for businesses seeking effective staffing strategies.




Mission Statement of Kelly Services, Inc. (KELYA)

Mission Statement of Kelly Services, Inc. (KELYA)

The mission statement of Kelly Services, Inc. is pivotal in steering the company towards its long-term objectives. It encapsulates the company's commitment to delivering innovative staffing solutions and enhancing workforce efficiency. As of 2024, Kelly Services emphasizes its dedication to supporting businesses and job seekers alike, ensuring that the right talent is matched with the right opportunities.

Core Component 1: Delivering Innovative Staffing Solutions

Kelly Services positions itself as a leader in providing innovative staffing solutions tailored to meet the diverse needs of its clients. This commitment is evident in their recent strategic initiatives, including the acquisition of Motion Recruitment Partners, LLC (MRP) on May 31, 2024. This acquisition aims to enhance Kelly's staffing and consulting capabilities across technology and telecommunications sectors. The financial impact of this acquisition is expected to strengthen Kelly's service offerings and client relationships, contributing to an anticipated improvement in EBITDA margins.

Year Revenue from Services (in millions) EBITDA Margin (%) Net Earnings (in millions)
2024 $1,038.1 21.4 $31.2
2023 $1,118.0 20.4 $25.0

Core Component 2: Enhancing Workforce Efficiency

At the heart of Kelly Services' mission is the goal of enhancing workforce efficiency. The company has implemented a refreshed go-to-market strategy aimed at capturing a greater share of wallet among large enterprise customers. This includes a comprehensive approach to delivering the full suite of Kelly solutions, which is projected to improve client satisfaction and retention rates. In 2024, Kelly Services reported a net earnings increase to $31.2 million, reflecting the effectiveness of these strategies in enhancing operational efficiency.

Core Component 3: Commitment to Quality Service

Kelly Services is unwavering in its commitment to delivering high-quality service to all customers, regardless of their size or spend. This commitment is reflected in the company's operational metrics. For instance, SG&A expenses decreased by 14.6% year-to-date, primarily due to proactive resource management and lower variable compensation expenses. The focus on maintaining high service standards while managing costs positions Kelly Services favorably in a competitive market.

Metric 2024 2023
SG&A Expenses (in millions) $557.4 $646.5
Gross Profit (in millions) $641.1 $723.2



Vision Statement of Kelly Services, Inc. (KELYA)

Vision Statement Overview

The vision statement of Kelly Services, Inc. (KELYA) focuses on being the leading workforce solutions provider, aiming to empower individuals and organizations through innovative staffing solutions and talent management services.

Commitment to Innovation

Kelly Services emphasizes a strong commitment to innovation as a core component of its vision. In 2024, the company has invested significantly in technology and digital tools to enhance its staffing solutions.

  • In 2024, Kelly Services reported an investment of $15 million in technology upgrades focused on AI-driven talent management systems.
  • The launch of the Kelly Now mobile application has been a key innovation, aiming to streamline the recruitment process and improve client engagement.

Empowering Workforce Development

Another essential aspect of Kelly's vision is the focus on workforce development. The company aims to provide resources and training that empower individuals to achieve their career goals.

  • In 2024, Kelly Services allocated $5 million towards employee training programs and skill development initiatives, reaching over 10,000 participants.
  • The company has partnered with local educational institutions to create tailored training programs, enhancing job readiness for candidates.

Global Reach and Local Expertise

Kelly Services strives to combine global reach with local expertise, which is vital to its vision. The company aims to offer personalized solutions that cater to the specific needs of local markets.

  • As of 2024, Kelly Services operates in over 30 countries, with a focus on expanding its footprint in emerging markets.
  • The company has established regional offices to provide localized staffing solutions and enhance client relationships.

Sustainability and Corporate Responsibility

Kelly's vision includes a strong commitment to sustainability and corporate responsibility. The company recognizes the importance of ethical practices and environmental stewardship.

  • In 2024, Kelly Services set a goal to reduce its carbon footprint by 20% by 2025, implementing green initiatives across its operations.
  • The company has committed to ethical hiring practices and diversity initiatives, ensuring an inclusive workplace.

Financial Performance and Growth

Kelly Services' vision is also reflected in its financial performance and growth strategies. The company aims to enhance its profitability while expanding its market share.

Financial Metric 2024 2023 % Change
Revenue from Services $3.14 billion $3.60 billion -12.8%
Net Earnings $31.2 million $25.0 million 24.6%
Operating Earnings $41.6 million $17.0 million 144.5%

Client-Centric Approach

Kelly Services emphasizes a client-centric approach in its vision, aiming to build long-term partnerships with clients by understanding their unique staffing needs.

  • In 2024, the company has reported a client satisfaction rate of 92%, reflecting its commitment to high-quality service delivery.
  • Kelly Services has implemented feedback mechanisms to continually improve service offerings based on client input.



Core Values of Kelly Services, Inc. (KELYA)

Integrity

Integrity is a core value at Kelly Services, Inc. (KELYA) that underscores the importance of ethical behavior and transparency in all business dealings. The company emphasizes honesty and accountability as foundational principles.

In 2024, Kelly Services demonstrated its commitment to integrity through its compliance programs and organizational transparency initiatives. For instance, the company has invested in training programs that educate employees on ethical practices and compliance with industry regulations. In the first nine months of 2024, Kelly Services reported a net earnings increase to $31.2 million, compared to $25.0 million in the same period of the previous year, reflecting a strong adherence to ethical business practices.

Customer Focus

Customer focus is vital to Kelly Services, as it drives the company to meet and exceed the expectations of clients and candidates alike. The company strives to build long-term relationships based on trust and satisfaction.

In 2024, Kelly Services launched the Kelly Now mobile application, enhancing service delivery to clients and talent. This initiative aims to streamline processes and improve customer interaction. The company reported a revenue from services of $1,038.1 million in the third quarter of 2024, a decrease of 7.1% from the previous year, primarily due to the sale of its EMEA staffing operations. Despite this, the company's focus on customer satisfaction remains a priority, as evidenced by the positive feedback from users of the new application.

Innovation

Innovation at Kelly Services is about embracing new ideas and technologies to enhance service offerings and operational efficiency. The company believes in continuous improvement and adapting to market changes.

In 2024, Kelly Services acquired Motion Recruitment Partners, LLC, which is expected to enhance its capabilities in staffing and consulting solutions across technology and government sectors. This acquisition is projected to improve the company's EBITDA margin, showcasing its commitment to innovative growth strategies. The acquisition contributed to a reported profit of $67.7 million in the Science, Engineering & Technology segment for the first nine months of 2024, compared to $57.1 million the previous year.

Respect

Respect is a core value that drives Kelly Services' interactions with employees, clients, and the community. The company fosters an inclusive environment where diverse perspectives are valued.

In 2024, Kelly Services implemented various diversity and inclusion initiatives aimed at promoting a respectful workplace culture. The company has reported a decrease in SG&A expenses by 14.6% in the first nine months of 2024, attributed to restructuring and transformation efforts that respect and empower employees. Such initiatives not only enhance employee morale but also contribute to overall organizational performance.

Collaboration

Collaboration at Kelly Services emphasizes teamwork and partnership across all levels of the organization. The company believes that collective efforts lead to better solutions and enhanced service delivery.

In 2024, Kelly Services adopted a new collaborative approach by integrating processes across its segments, especially following the acquisition of MRP. This integration is aimed at aligning company processes and improving operational efficiency. The company reported total revenues of $3,140.7 million for the first nine months of 2024, reflecting a strategic alignment in its operational structure.

Core Value Description 2024 Initiatives Financial Impact
Integrity Emphasis on ethical behavior and transparency. Compliance training programs. Net earnings: $31.2 million (up from $25.0 million)
Customer Focus Meeting and exceeding client expectations. Launch of Kelly Now mobile app. Revenue from services: $1,038.1 million (down 7.1%)
Innovation Embracing new technologies and ideas. Acquisition of Motion Recruitment Partners. Profit in Science, Engineering & Technology: $67.7 million (up from $57.1 million)
Respect Fostering an inclusive workplace culture. Diversity and inclusion initiatives. SG&A expenses decreased by 14.6%
Collaboration Emphasizing teamwork and partnerships. Integration of processes post-acquisition. Total revenues: $3,140.7 million

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Resources:

  1. Kelly Services, Inc. (KELYA) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of Kelly Services, Inc. (KELYA)' financial performance, including balance sheets, income statements, and cash flow statements.
  2. SEC Filings – View Kelly Services, Inc. (KELYA)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.