Riskified Ltd. (RSKD): Business Model Canvas

Key Partnerships

Riskified Ltd. relies on various key partnerships to enhance its business model and deliver value to its customers. These partnerships are crucial in enabling Riskified to offer its fraud prevention and chargeback protection services to e-commerce merchants. Some of the key partners include:

• E-commerce platforms: Riskified collaborates with popular e-commerce platforms such as Shopify, WooCommerce, and Magento to integrate its services seamlessly. By partnering with these platforms, Riskified is able to reach a wider range of merchants and provide them with its fraud prevention solutions.
• Payment processors: Partnering with payment processors like PayPal, Stripe, and Braintree allows Riskified to streamline the payment process for merchants. By integrating with these processors, Riskified can identify and prevent fraudulent transactions in real-time, reducing the risk for both merchants and customers.
• Banks and financial institutions: Collaborating with banks and financial institutions is essential for Riskified to gain access to valuable data and insights. By partnering with these institutions, Riskified can better understand trends in fraud and develop more effective fraud prevention strategies for its clients.
• Fraud technology providers: Riskified works with various fraud technology providers to enhance its fraud prevention capabilities. By leveraging the expertise of these partners, Riskified can stay ahead of evolving fraud tactics and provide its clients with the most advanced fraud prevention solutions.

Overall, these key partnerships play a crucial role in enhancing Riskified's business model and ensuring the success of its fraud prevention services in the e-commerce industry.

Key Activities

Riskified Ltd. focuses on several key activities to ensure the success of its fraud detection and prevention services. These activities are essential in providing customers with a secure and seamless experience when it comes to online transactions.

Fraud detection algorithms development: One of the core activities of Riskified is the constant development and improvement of fraud detection algorithms. These algorithms are designed to identify suspicious patterns and behaviors in online transactions, helping to prevent fraudulent activities.

Data analysis and processing: Riskified relies on sophisticated data analysis and processing techniques to identify potential risks and anomalies in online transactions. This involves processing large volumes of data in real-time to detect any fraudulent activities.

Machine learning model updates: The company continuously updates its machine learning models to adapt to changing patterns of fraud. By leveraging the power of machine learning, Riskified is able to stay ahead of fraudsters and provide customers with the highest level of protection.

Customer support and service: In addition to technological advancements, Riskified also places a strong emphasis on customer support and service. The company provides round-the-clock support to help customers with any issues or concerns they may have regarding fraud prevention.

• 24/7 customer support
• Technical assistance
• Training and education on fraud prevention
• Feedback collection and analysis

Key Resources

Riskified Ltd. relies on a variety of key resources in order to successfully operate and deliver its services. These resources include:

• Proprietary technology and software: At the core of Riskified's business model is its proprietary technology and software that effectively assess and mitigate fraudulent activities. This technology enables Riskified to provide top-notch fraud prevention services to its clients.
• AI and machine learning expertise: Riskified employs a team of AI and machine learning experts who are responsible for continuously improving and optimizing the algorithms that power its fraud detection system. This expertise is crucial in staying ahead of evolving fraud tactics.
• Data scientists and engineers: Another critical resource for Riskified is its team of data scientists and engineers. These professionals are tasked with collecting, analyzing, and interpreting massive amounts of data to identify trends, patterns, and anomalies that indicate fraudulent activities.
• Secure and scalable infrastructure: Riskified invests in building and maintaining a secure and scalable infrastructure that can handle large volumes of transactions while maintaining the highest standards of data security. This infrastructure is essential for providing reliable services to clients and ensuring data privacy.

Value Propositions

Riskified Ltd. offers several key value propositions to its customers:

• Real-time fraud prevention services: Riskified provides merchants with the ability to prevent fraudulent transactions in real-time, helping to protect their businesses and customers from potential financial losses. By using advanced data analysis and machine learning algorithms, Riskified is able to detect and prevent fraud before it occurs.
• Enhanced approval rates for transactions: One of the main advantages of using Riskified's services is the ability to increase approval rates for legitimate transactions. By accurately identifying and approving genuine orders, Riskified helps merchants maximize their revenue potential while minimizing the risk of fraudulent chargebacks.
• Reduced chargebacks for merchants: Chargebacks can be a significant burden for merchants, resulting in financial losses and damage to their reputation. Riskified helps reduce chargebacks by identifying and preventing fraudulent transactions before they occur, ultimately saving merchants time and money.
• Comprehensive fraud analysis tools: Riskified provides merchants with a suite of tools and analytics to help them better understand and combat fraud. With detailed insights into fraudulent patterns and trends, merchants can make informed decisions to protect their businesses and customers.

Customer Relationships

At Riskified Ltd., we prioritize building strong relationships with our customers to ensure their satisfaction and success. Our customer relationships are built on the following key elements:

• 24/7 customer support: We understand that fraud can happen at any time, which is why we provide round-the-clock customer support to assist our clients whenever they need help.
• Dedicated account managers: Each of our clients is assigned a dedicated account manager who serves as their main point of contact. This personalized approach allows us to understand the unique needs and goals of each customer and provide tailored solutions to address them.
• Regular updates and feedback on fraud trends: We keep our clients informed about the latest fraud trends and updates in the industry. By providing them with valuable insights and feedback, we help them stay ahead of potential threats and adapt their strategies accordingly.
• Training and onboarding sessions: When a new customer comes on board, we provide comprehensive training and onboarding sessions to ensure they are fully equipped to make the most of our services. Our goal is to empower our clients to use our platform effectively and maximize their fraud prevention efforts.

Channels

Riskified Ltd. utilizes multiple channels to reach and engage with its target customers, which includes both direct sales efforts and online marketing strategies. These channels include:

• Direct sales team: Riskified has a dedicated team of sales representatives who actively reach out to potential clients, build relationships with key decision-makers, and provide personalized solutions based on their specific needs and goals.
• Company website: The Riskified website serves as a central hub for information about the company, its products and services, case studies, testimonials, and resources for potential customers to learn more about the benefits of working with Riskified.
• Industry conferences and trade shows: Riskified frequently participates in industry events to showcase its solutions, network with potential clients and partners, and stay up-to-date on the latest trends and developments in the e-commerce and fraud prevention space.
• Online webinars and educational content: Riskified regularly hosts webinars and creates educational content such as whitepapers, blog posts, and case studies to share industry insights, best practices, and success stories with its target audience.

By leveraging a combination of direct sales efforts and online marketing strategies, Riskified is able to effectively engage with potential customers across various touchpoints, educate them about its solutions, and ultimately drive conversions and revenue growth.

Customer Segments

E-commerce businesses: Riskified serves a wide range of e-commerce businesses, including online retailers selling physical products, digital goods, and services. These businesses rely on Riskified's fraud prevention and chargeback protection solutions to safeguard their transactions and minimize revenue loss due to fraudulent activities. Online retailers of various sizes: Riskified's services are tailored to meet the needs of online retailers of all sizes, from small boutique shops to large multinational corporations. By leveraging Riskified's machine learning algorithms and data-driven approach, these retailers can identify and prevent fraudulent transactions in real time, ensuring a seamless shopping experience for their customers. Digital goods and services providers: Companies that offer digital goods and services, such as software companies, online streaming platforms, and online gaming providers, can benefit from Riskified's fraud prevention solutions. By analyzing customer behavior and transaction patterns, Riskified helps these providers mitigate the risks associated with digital transactions and reduce chargeback rates. Financial institutions: Riskified also caters to financial institutions that provide payment processing services to merchants. By partnering with Riskified, these institutions can enhance their fraud detection capabilities and offer added value to their merchant clients. Riskified's solutions help financial institutions reduce the financial impact of fraudulent transactions and strengthen their relationships with merchants. By serving diverse customer segments, Riskified has established itself as a trusted partner for businesses operating in the e-commerce space. With a focus on innovation and data-driven decision-making, Riskified continues to evolve its offerings to meet the evolving needs of its customers and stay ahead of the curve in the fraud prevention industry.

Cost Structure

Riskified Ltd. incurs various costs in order to maintain and grow its operations. The cost structure consists of the following key components:

• Continuous R&D investment: Riskified invests significantly in research and development to enhance its technology and offerings. This investment ensures that the company stays ahead of the curve in terms of fraud prevention and detection.
• Cost associated with data servers and infrastructure: As a technology-driven company, Riskified relies on data servers and infrastructure to support its operations. This includes the cost of maintaining and upgrading servers, as well as other IT infrastructure.
• Salaries for technical and support staff: Riskified employs a team of technical experts and support staff to develop and maintain its technology platform. These employees play a crucial role in the company's day-to-day operations and customer support.
• Marketing and sales expenditure: Riskified invests in marketing and sales activities to promote its brand and attract new customers. This includes costs associated with advertising, trade shows, and other promotional activities.

Revenue Streams

Riskified Ltd. generates revenue through multiple streams that contribute to its overall success and growth. These revenue streams include:

• Subscription fees for software usage: Riskified offers its advanced fraud prevention software as a subscription-based service to companies looking to protect their online transactions. Customers pay a regular fee for accessing and utilizing the software to safeguard their e-commerce operations.
• Performance-based fees: In addition to subscription fees, Riskified earns revenue through performance-based fees. This model involves a percentage of transactions monitored by Riskified, where the company charges a fee based on the successful prevention of fraudulent activities.
• Consulting services for fraud prevention strategies: Riskified offers consulting services to businesses seeking expert advice on fraud prevention strategies. These services include customized recommendations, training programs, and ongoing support to help companies improve their risk management practices.
• Customized solution development for large enterprises: For large enterprises with complex e-commerce operations, Riskified provides customized solution development services. This involves tailoring the company's software and services to meet the specific needs and requirements of individual clients, ensuring maximum effectiveness in fraud prevention.