Walmart Inc. (WMT) BCG Matrix Analysis

Walmart Inc. (WMT) BCG Matrix Analysis
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In an ever-evolving corporate landscape, Walmart Inc. harnesses diverse business segments to maintain its market dominance. Utilizing the Boston Consulting Group (BCG) Matrix, we can classify these segments into four categories: Stars, Cash Cows, Dogs, and Question Marks, each representing different strategic business units with unique growth potentials and market shares. Understanding how Walmart categorizes these elements can offer valuable insights into their corporate strategy and operational focus. Let's delve into each category to uncover the intricacies of Walmart's business dynamics.



Background of Walmart Inc. (WMT)


Founded by Sam Walton in 1962, Walmart Inc. (WMT), headquartered in Bentonville, Arkansas, has grown from a single discount store to the largest retail chain in the world, both by revenue and by the number of employees. Known for its commitment to offering low prices daily, Walmart operates through three primary segments: Walmart U.S., Walmart International, and Sam's Club. As of 2023, the company manages over 10,500 stores across 24 countries.

Walmart has made significant strides in adapting to the changing retail landscape. With a noteworthy acquisition of e-commerce giant Jet.com in 2016 for approximately $3.3 billion, Walmart significantly bolstered its online presence to better compete with rivals like Amazon. This move reflects a strategic shift towards integrating digital and physical retail operations, vital for meeting contemporary consumer expectations. Walmart's online growth continued with acquisitions and partnerships, including collaborations with Shopify and Adobe, to enhance their e-commerce platform's capabilities.

As of 2022, Walmart’s revenue exceeded $570 billion, emphasizing its critical role in the global retail market. The brand’s financial health and market dominance are consistently supported by a variety of factors such as a robust supply chain model, a vast distribution network, and a growing focus on technology and sustainability. Walmart's sustainability initiatives include commitments to achieve zero emissions by 2040 without relying on carbon offsets and to protect, manage, or restore at least 50 million acres of land and one million square miles of ocean by 2030.

  • Human Resources: With approximately 2.3 million employees worldwide as of 2022, Walmart remains one of the world's largest private employers. The company is known for its structured employee training programs and recently increased focus on raising wages and employee benefits to attract and retain valuable staff amidst a competitive labor market.
  • Global Reach: Walmart International operates in numerous countries, adapting its business model to fit local preferences and laws, yet consistently promoting the core philosophy of low prices.
  • Innovation Focus: Continual investment in technology not only supports its e-commerce strategy but also improves operational efficiencies in inventory management and customer service in physical stores.

Through formidable market strategies and diversification, including significant advances in the e-commerce sector, Walmart continues to not just sustain but also expand its footprint in the retail industry worldwide.



Walmart Inc. (WMT): Stars


E-commerce and Online Retail

In the fiscal year 2022, Walmart's e-commerce sales grew by approximately 11%, contributing significantly to the company's total revenue. The specific revenue from e-commerce in this period was reported to be around $75.4 billion.

Walmart Supercenters

As of 2022, Walmart operates over 3,573 Supercenters across the United States. These large stores contribute the majority of Walmart’s total U.S. revenue, which totaled approximately $370 billion for the fiscal year 2022.

Walmart U.S. Grocery Division

Walmart’s U.S. Grocery division serves more than 265 million customers weekly and accounts for about 56% of the company’s total revenue. In fiscal year 2022, this amounted to roughly $207 billion.

Walmart+ Subscription Service

Launched in September 2020, Walmart+ had rapidly grown to approximately 32 million subscribers by the end of 2021. The subscription service is designed to augment customer retention and spending, costing $98 annually or $12.95 monthly.

Category 2022 Revenue (in billion USD) 2022 Growth Number of Locations/Customers
E-commerce and Online Retail 75.4 11% -
Walmart Supercenters 370 (approx.) - 3,573
Walmart U.S. Grocery Division 207 - 265 million customers weekly
Walmart+ Subscription Service - - 32 million subscribers
  • E-commerce and Online Retail showed a revenue increase to $75.4 billion in 2022, marking an estimated 11% growth over the prior year.
  • With 3,573 locations as of 2022, Walmart Supercenters remain critical in driving a considerable portion of Walmart's overall U.S. sales.
  • The Grocery Division, capturing more than half of Walmart's U.S. business, generated around $207 billion in 2022 through its operations reaching 265 million customers weekly.
  • The Walmart+ Subscription Service has seen rapid growth in subscriber base since its inception in late 2020, reaching an estimated 32 million by the end of 2021.


Walmart Inc. (WMT): Cash Cows


Walmart U.S. Stores

Revenue (2022): $370 billion
Operating Income (2022): $17.7 billion
Number of U.S. stores as of 2022: 4,735

Sam’s Club Warehouses

Revenue (2022): $73.6 billion
Operating Income (2022): $1.2 billion
Number of Sam’s Club locations as of 2022: 599

Walmart Private Brands

  • Mainstays
  • Great Value
  • Marketside

Share of total merchandise sales (2022): 19%

Walmart Pharmacy Services

Revenue from Healthcare services (2022): $35 billion
Number of pharmacies: over 5,000

Category Revenue 2022 ($ billions) Operating Income 2022 ($ billions) Number of Outlets (2022) % of Total Merchandise Sales (2022)
Walmart U.S. Stores 370 17.7 4735 N/A
Sam’s Club Warehouses 73.6 1.2 599 N/A
Walmart Private Brands Included in overall Walmart Inc. revenue Included in Walmart U.S. and Sam’s Club locations 19%
Walmart Pharmacy Services 35 Included in overall operating income 5000+ N/A


Walmart Inc. (WMT): Dogs


Non-core International Markets

  • In FY2021, Walmart's operating income from international markets (including Canada, UK, and Japan) stood at $2.2 billion, compared to $5.1 billion in the U.S.
  • Walmart sold its subsidiaries in Argentina and Brazil, where the combined net sales were roughly $4.4 billion in the year prior to their sale.
  • The UK operations (under Asda) were sold in a deal valuing the business at £6.8 billion after a notable decline in performance.
  • Exit from Japan (Seiyu) was valued at 172.5 billion yen (approximately $1.6 billion).

Vudu Streaming Service (prior to its sale)

  • Vudu was acquired by Fandango Media in 2020. Before the sale, Vudu faced stiff competition from other streaming platforms such as Netflix with over 200 million subscribers and Amazon Prime Video with over 150 million subscribers (as of 2021).
  • Vudu’s user count and revenue were not publicly disclosed separately by Walmart, emphasizing its minor contribution to Walmart’s earnings.

Select Underperforming Physical Store Locations

  • In 2016, Walmart closed 269 stores worldwide, including 154 in the U.S., to restructure its physical store strategy.
  • Net sales per square foot in the U.S. were reported at $431 in 2020, compared with $437 in 2016, suggesting spatial revenue inefficiencies.

Certain Non-Performing Fashion Lines

  • Specific financial data on individual fashion lines are typically not public; however, Walmart has phased out several underperforming private clothing labels over the years.
  • Comparable sales growth in the apparel sector for Walmart U.S. showed sporadic performance, with minimal discussions in annual reports, highlighting a lack of prominence and potential underperformance.
Category Annual Revenue/Valuation Before Exit or Closure Year
Argentina Operations $1.3 billion (Estimated Sales) 2020
Brazil Operations $3.1 billion (Estimated Sales) 2018
UK Operations (Asda) £6.8 billion (Sale Valuation) 2020
Japan Operations (Seiyu) 172.5 billion yen (Sale Valuation) 2020
Vudu Streaming Service Undisclosed (Not separately disclosed by Walmart) 2020


Walmart Inc. (WMT): Question Marks


Walmart Financial Services

  • Revenue from financial services and related products: approximately $2 billion as per the latest fiscal year.
  • Percentage of total Walmart revenue from financial services: less than 1%.

Emerging Market Ventures

  • Investment in Indian e-commerce giant Flipkart: $16 billion for roughly a 77% stake in 2018.
  • Annual revenue growth rate in emerging markets (average over the last 5 years): 4.8%.

Walmart Health Clinics

  • Number of clinics as of the latest fiscal year: 20 operational clinics.
  • Estimated revenue per clinic: $1.5 million annually.

Recent Technology Investments and Acquisitions

  • Acquisition of Zeekit, a virtual fitting room start-up, in 2021; financial terms were not disclosed publicly.
  • Investment in automation and robotics: over $700 million in 2020.
Area Investment Year Investment Amount ($) Current Year Revenue Contribution from Area ($) Number of Operational Units
Walmart Financial Services Continuous N/A 2,000,000,000 N/A
Emerging Market Ventures (Mainly Flipkart) 2018 16,000,000,000 Increases annually N/A
Walmart Health Clinics 2018 - Present Estimated total >30,000,000 30,000,000 20
Recent Technology Investments 2020 700,000,000 Indirect contribution in efficiency and sales growth N/A


The Boston Consulting Group (BCG) Matrix provides a useful lens through which to view Walmart Inc.'s diverse portfolio of business units, helping to emphasize strategic areas that require focus, investment, or divestiture. These categories—Stars, Cash Cows, Dogs, and Question Marks—represent varying roles within Walmart's operations, guiding the company in prioritizing resources effectively to ensure sustained growth and market leadership.

Stars in the Walmart portfolio include high-growth areas such as E-commerce and Online Retail, which continue to expand rapidly in a digital-centric consumer market. Walmart Supercenters and the U.S. Grocery Division remain pivotal, showing high growth and market share. The Walmart+ Subscription Service also stands out as a potentially transformative element that leverages existing logistics and distribution strengths.

The Cash Cows, generating robust and consistent revenue with less investment, include Walmart U.S. Stores and Sam's Club Warehouses. These segments underscore Walmart's ability to maintain profitability and stability. Walmart Private Brands and Pharmacy Services also play essential roles in driving foot traffic and reinforcing customer loyalty.

Under the Dogs category, Walmart has recognized areas such as certain non-core International Markets and Vudu Streaming Service (prior to its sale), which have underperformed or do not align with their core strategic goals. These include select physical store locations and particular fashion lines that haven't met performance expectations and require reassessment or strategic adjustments.

Lastly, Question Marks like Walmart Financial Services and newly entered emerging market ventures require further clarity regarding their long-term viability and fit within the broader company strategy. Similarly, Walmart Health Clinics and recent technology investments represent innovative but uncertain bets that could transform into leading sectors with the right focus and execution.

In conclusion, effectively navigating these categories ensures Walmart remains competitive in a rapidly evolving retail landscape, continually adapting to new challenges and opportunities.