Mission Statement, Vision, & Core Values (2024) of ePlus inc. (PLUS)

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An Overview of ePlus inc. (PLUS)

General Summary of ePlus Inc.

ePlus Inc. (NASDAQ: PLUS), founded in 1990, is a leader in technology procurement and IT services. The company specializes in providing various technology solutions, including hardware, software, cloud solutions, and IT asset management.

As of 2024, ePlus offers a broad range of products and services, including:

  • Cloud solutions
  • Data center solutions
  • Security solutions
  • Mobility services
  • IT asset management

In the fiscal year 2023, ePlus reported total sales of approximately $1.15 billion, with growth driven primarily by its cloud solutions and IT asset management services. The company operates on a business model that emphasizes customer-centric solutions and strategic partnerships.

Company's Financial Performance in Latest Financial Reports

In the latest financial report for the fiscal year 2023, ePlus achieved a record-breaking revenue of $1.15 billion, marking an increase of 12% compared to the previous year. Notable highlights include:

Financial Metric FY 2022 FY 2023 Year-over-Year Growth
Total Revenue $1.03 billion $1.15 billion 12%
Gross Profit $230 million $260 million 13%
Net Income $40 million $50 million 25%
Operating Income $60 million $70 million 16.67%

The primary drivers of this growth included an increase in demand for cloud solutions and IT asset management, contributing to a strong operational performance in key markets.

Introduction to ePlus Inc. as a Leading Company in Its Industry

ePlus Inc. stands out as a significant player in the technology procurement sector, recognized for its innovative solutions and robust service offerings. The company has positioned itself as a trusted partner for enterprises looking for comprehensive IT solutions.

As of 2024, ePlus has made substantial contributions to the industry, exemplified by its cutting-edge cloud and data center solutions. With a commitment to excellence, ePlus continues to grow its market presence and enhance its competitive edge.

To understand more about how ePlus maintains its leadership and drives its success, please explore the insights provided below.




Mission Statement of ePlus inc. (PLUS)

Company's Mission Statement

The mission statement of ePlus inc. (PLUS) serves as a fundamental guide for the organization, encapsulating its purpose and the impact it aims to have in the technology solutions market. The significance of a well-defined mission statement lies in its ability to align the company’s strategic initiatives, drive employee engagement, and communicate its core objectives to stakeholders.

Commitment to Quality

ePlus inc. asserts its commitment to delivering high-quality products and services as a cornerstone of its mission. This commitment is reflected in the company’s focus on customer satisfaction and operational excellence.

According to data from the company's annual financial report for fiscal year 2023, ePlus achieved a customer satisfaction score of 95%, demonstrating its effective service delivery. This high level of satisfaction correlates with a 12% increase in repeat business, highlighting customer loyalty driven by quality assurance.

Metrics Fiscal Year 2022 Fiscal Year 2023 Change (%)
Customer Satisfaction Score 91% 95% +4%
Repeat Business Growth 10% 12% +2%

Innovation and Technology Leadership

The second core component of ePlus inc.'s mission emphasizes innovation and being at the forefront of technology. The company invests significantly in research and development, which totaled approximately $15 million in 2023, marking a 20% increase from the previous year.

ePlus has positioned itself as a leader in technology solutions, with a focus on cloud computing, cybersecurity, and IT infrastructure. In 2023, the company launched 10 new products that cater to evolving market demands, enhancing its portfolio and ensuring competitive edge.

Year R&D Investment ($ million) New Products Launched
2022 12.5 8
2023 15 10

Customer-Centric Approach

The third component of ePlus's mission statement revolves around a customer-centric approach that prioritizes the needs and preferences of clients. The company utilizes a consultative selling process, enabling tailored solutions to meet diverse customer requirements.

As of 2023, ePlus serves over 5,000 customers worldwide, with a focus on understanding their unique business challenges. Recent surveys indicate that 88% of customers feel that ePlus's solutions have significantly improved their operational efficiency.

Metrics Customer Base Customer Efficiency Improvement (%)
2022 4,800 85%
2023 5,000 88%



Vision Statement of ePlus inc. (PLUS)

Vision Statement Overview

The vision statement of ePlus inc. (PLUS) serves as a guiding beacon for the company's future aspirations and strategic direction. It articulates the long-term goals of the organization and sets the stage for its operations and initiatives moving forward into 2024.

Strategic Growth and Innovation

ePlus aims to be at the forefront of technology transformation by leveraging innovative solutions to meet evolving customer needs. The company projects an annual growth rate of 15% through 2024, driven by increased investments in R&D which are expected to reach $20 million by the end of the fiscal year.

Year Projected R&D Investment ($) Expected Annual Growth Rate (%)
2022 15 million 10%
2023 17 million 12%
2024 20 million 15%

Customer-Centric Approach

At the core of ePlus's vision is a strong commitment to enhancing customer experiences. In 2024, ePlus aims to achieve a customer satisfaction score of 90%, as measured by surveys and feedback mechanisms. This goal will be supported by targeted initiatives, including a new customer support platform with a projected budget of $5 million.

Sustainable Practices

ePlus is committed to sustainability as a critical component of its vision. The company has set a goal to reduce its carbon footprint by 25% by 2025, with specific initiatives such as transitioning to energy-efficient data centers, which currently consume 40% less energy than traditional facilities.

Sustainability Initiatives Expected Impact (%) Investment ($ million)
Energy-efficient data centers 40% 10
Renewable energy sources 15% 8
Waste reduction programs 20% 3

Global Expansion

ePlus is also focused on expanding its global footprint. The company plans to enter three new international markets by 2024, with an anticipated investment of $30 million allocated for market research and operational setup. This initiative aims to increase revenue from international operations by 20%.

Employee Development

Recognizing that employee engagement is vital for achieving its vision, ePlus aims to invest in workforce development. The company plans to allocate $10 million towards training and development programs by the end of 2024, targeting a 15% improvement in employee satisfaction scores.

Investment Area Projected Spending ($ million) Expected Improvement in Employee Satisfaction (%)
Training and development 10 15
Health and wellness programs 5 10
Diversity and inclusion initiatives 3 8



Core Values of ePlus inc. (PLUS)

Integrity

Integrity stands as a fundamental principle at ePlus Inc. It emphasizes the need for transparent and ethical behavior in all business dealings.

ePlus demonstrates its commitment to integrity through robust compliance programs and ethical training for employees. The company has implemented a Code of Conduct that outlines expectations and provides clear guidelines for ethical decision-making.

In 2023, ePlus conducted over 25 training sessions on ethics and compliance, with 97% of employees completing the training. The company has also established a whistleblower policy to encourage reporting of unethical behavior without fear of retaliation.

Customer Focus

Customer Focus drives ePlus to prioritize its clients' needs and deliver solutions that surpass expectations.

ePlus has launched several customer-centric initiatives, including a dedicated customer success team that has led to a 15% increase in customer satisfaction scores year-over-year. In 2023, the company reported a Net Promoter Score (NPS) of 70, indicating a strong likelihood of customers recommending ePlus to others.

Additionally, ePlus invested $1.5 million in customer support technologies to enhance service delivery and responsiveness.

Innovation

Innovation is crucial for ePlus to remain competitive and responsive to changing market demands.

The company allocates approximately 10% of its annual revenue to research and development, totaling around $7.2 million in 2023. This investment has led to the creation of multiple proprietary solutions, including the ePlus Cloud Solutions Platform, launched in early 2024, which has already acquired over 50 clients.

Furthermore, ePlus holds an annual Innovation Summit, where it engages with industry leaders and customers to discuss emerging technologies and trends.

Collaboration

Collaboration is essential for fostering teamwork and achieving common goals within ePlus.

ePlus has established cross-functional teams and initiatives, resulting in a 20% improvement in project delivery timelines in 2023. The company also held quarterly team-building workshops, with over 80% employee participation, enhancing interpersonal relationships and reinforcing a collaborative culture.

Accountability

Accountability ensures that ePlus employees take responsibility for their actions and outcomes.

To promote accountability, ePlus implemented a performance management system in 2023 that ties individual performance metrics to company goals. This system has contributed to a 30% increase in employee performance evaluations being rated as 'exceeding expectations.'

Moreover, ePlus holds regular reviews where teams assess their performance against set objectives, fostering a culture of continuous improvement.

Core Value Key Initiative Investment in 2023 Performance Metric
Integrity Ethics Training 25 Training Sessions 97% Completion Rate
Customer Focus Customer Success Team $1.5 Million NPS of 70
Innovation R&D Investment $7.2 Million 50 New Clients
Collaboration Team Workshops Not Specified 80% Participation Rate
Accountability Performance Management System Not Specified 30% Exceeding Expectations

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