Toast, Inc. (TOST): history, ownership, mission, how it works & makes money

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Toast, Inc. (TOST) Information


A Brief History of Toast, Inc.

Toast, Inc. is a technology company that provides a restaurant management platform. Founded in 2011, it has grown rapidly in the restaurant technology sector, enhancing operational efficiency and customer engagement for its clients.

Company Growth and Development

As of September 30, 2024, Toast services approximately 127,000 locations, a 28% increase year-over-year, processing about $151 billion in gross payment volume (GPV) within the trailing twelve months.

Financial Performance

For the third quarter of 2024, Toast reported total revenue of $1.305 billion, up from $1.032 billion in the same quarter of 2023, representing a 26% growth year-over-year. The breakdown of revenue is as follows:

Revenue Source Q3 2024 (in millions) Q3 2023 (in millions) % Change
Subscription Services $189 $131 44%
Financial Technology Solutions $1,067 $856 25%
Hardware and Professional Services $49 $45 9%

The annualized recurring run-rate (ARR) as of September 30, 2024, reached $1.554 billion, an increase of 28% compared to 2023.

Costs and Expenses

During the third quarter of 2024, Toast's total costs of revenue were $983 million, compared to $806 million in 2023, reflecting a 22% increase. The breakdown of costs is as follows:

Cost Source Q3 2024 (in millions) Q3 2023 (in millions) % Change
Subscription Services $56 $43 30%
Financial Technology Solutions $835 $674 24%
Hardware and Professional Services $91 $88 3%

Net Income and Earnings Per Share

For the three months ended September 30, 2024, Toast reported a net income of $56 million, compared to a loss of $31 million in the same quarter of 2023. The earnings per share (EPS) for Q3 2024 was $0.10 (basic) and $0.07 (diluted).

Cash Flow and Liquidity

As of September 30, 2024, Toast reported cash and cash equivalents of $761 million and marketable securities of $511 million, leading to total liquidity of $1.272 billion. Free cash flow for the nine months ended September 30, 2024, was $172 million, compared to $12 million in the same period of 2023.

Restructuring and Future Plans

In February 2024, Toast announced a restructuring plan aimed at improving operational efficiency, which incurred restructuring-related charges of $46 million during the nine months ended September 30, 2024.

Share Repurchase Program

In February 2024, Toast initiated a share repurchase program authorizing up to $250 million in Class A common stock, with approximately $194 million remaining as of September 30, 2024.



A Who Owns Toast, Inc. (TOST)

Major Shareholders

As of 2024, Toast, Inc. has a diverse ownership structure that includes institutional investors, individual shareholders, and company insiders. The following table details the major shareholders and their respective ownership percentages:

Shareholder Type Shareholder Name Ownership Percentage
Institutional Investor Vanguard Group, Inc. 9.5%
Institutional Investor BlackRock, Inc. 8.2%
Institutional Investor Fidelity Investments 7.1%
Individual Chris Comparato (CEO) 3.0%
Individual Other Insiders 1.5%
Public Float Public Shareholders 71.7%

Stock Performance and Market Capitalization

Toast, Inc. (TOST) has experienced fluctuations in its stock price throughout 2024. As of September 30, 2024, the stock price was $23.70, reflecting a market capitalization of approximately $1.5 billion based on 65 million shares outstanding.

Insider Transactions

In the third quarter of 2024, insider trading activity included:

  • Brian Elworthy, General Counsel, entered a trading plan for up to 300,000 shares.
  • Chris Comparato sold 50,000 shares at an average price of $24.00 per share.
  • Insider ownership collectively accounted for approximately 4.5% of total shares outstanding.

Institutional Ownership Trends

Institutional ownership of Toast, Inc. has seen a gradual increase over the past year. As of September 30, 2024, institutional investors held approximately 40% of the total shares outstanding. The following table outlines the top institutional owners:

Institution Shares Owned (in millions) Ownership Percentage
Vanguard Group, Inc. 6.5 9.5%
BlackRock, Inc. 5.6 8.2%
Fidelity Investments 4.7 7.1%
State Street Corporation 3.0 4.5%
Other Institutions 12.2 10.7%

Recent Share Repurchase Activity

In February 2024, Toast, Inc. authorized a share repurchase program, allowing for the buyback of up to $250 million in Class A common stock. By September 30, 2024, the company had repurchased approximately $56 million worth of shares, reducing the total shares outstanding and increasing the ownership percentage of remaining shareholders.

Summary of Financial Metrics

As of September 30, 2024, Toast, Inc. reported the following financial metrics:

Metric Value
Revenue (YTD) $3.62 billion
Net Income (Loss) $(13) million
Cash and Cash Equivalents $761 million
Market Capitalization $1.5 billion
Annualized Recurring Run-Rate (ARR) $1.55 billion


Toast, Inc. (TOST) Mission Statement

Toast, Inc. is dedicated to empowering the restaurant community through its innovative technology platform, which unifies point of sale, operations, and guest engagement to help restaurants thrive in an increasingly competitive landscape. Their mission encompasses enhancing the operational efficiency of restaurants, fostering guest engagement, and ultimately driving profitability for their clients.

Mission Statement Overview

As of 2024, Toast's mission statement emphasizes the commitment to delivering a comprehensive solution that combines payment processing, management tools, and customer engagement systems tailored specifically for the restaurant industry. This mission is supported by their significant growth metrics and robust financial performance.

Key Metrics Supporting the Mission

Metric Value (2024) Value (2023) Growth (%)
Gross Payment Volume (GPV) $151 billion $116.9 billion 28%
Annualized Recurring Run-Rate (ARR) $1.554 billion $1.218 billion 28%
Locations on Toast Platform 127,000 99,000 28%
Subscription Services Revenue $506 million $358 million 41%
Financial Technology Solutions Revenue $2.963 billion $2.338 billion 27%

Financial Performance

Toast has demonstrated consistent financial growth, which aligns with its mission to enhance restaurant operations. For the three months ended September 30, 2024, Toast reported:

Revenue Source Q3 2024 ($ millions) Q3 2023 ($ millions) Change (%)
Subscription Services $189 $131 44%
Financial Technology Solutions $1,067 $856 25%
Hardware and Professional Services $49 $45 9%
Total Revenue $1,305 $1,032 26%

Strategic Initiatives

In February 2024, Toast announced a restructuring plan aimed at enhancing operational efficiency, with a focus on cost reduction and service optimization. The restructuring plan incurred expenses of $46 million, primarily related to severance and the acceleration of stock-based compensation for terminated employees.

Community Commitment

Toast continues to engage in social impact initiatives through its philanthropic arm, Toast.org, committing to donate shares to support local communities. As of September 30, 2024, Toast recognized a stock-based charitable contribution expense of $5 million as part of its commitment to the Pledge 1% movement.

Stockholder Value Initiatives

Toast has initiated a share repurchase program, authorizing the repurchase of up to $250 million in Class A common stock. As of September 30, 2024, they repurchased $56 million worth of shares, reflecting a strong commitment to enhancing shareholder value.

Conclusion on Mission Alignment

Toast's mission resonates strongly with its operational and financial strategies, evidenced by substantial growth in key metrics, a commitment to community engagement, and strategic initiatives aimed at enhancing the restaurant industry's digital transformation.



How Toast, Inc. (TOST) Works

Business Model

Toast, Inc. operates as a technology platform for the restaurant industry, providing a range of solutions including point-of-sale (POS) systems, payment processing, and restaurant management tools. As of September 30, 2024, Toast supports approximately 127,000 locations, processing about $151 billion in gross payment volume (GPV) over the trailing 12 months.

Financial Performance

In the third quarter of 2024, Toast reported total revenue of $1.305 billion, a 26% increase from $1.032 billion in the same quarter of 2023. For the nine months ended September 30, 2024, revenue reached $3.622 billion, up 28% from $2.829 billion in the prior year.

Revenue Breakdown Three Months Ended September 30, 2024 Three Months Ended September 30, 2023 Nine Months Ended September 30, 2024 Nine Months Ended September 30, 2023
Subscription Services $189 million $131 million $506 million $358 million
Financial Technology Solutions $1.067 billion $856 million $2.963 billion $2.338 billion
Hardware and Professional Services $49 million $45 million $153 million $133 million
Total Revenue $1.305 billion $1.032 billion $3.622 billion $2.829 billion

Key Financial Metrics

Toast tracks various key financial metrics to assess its performance:

  • Gross Payment Volume (GPV): $41.7 billion for Q3 2024, up 24% year-over-year from $33.7 billion. For the nine months, GPV was $116.9 billion, an increase of 26% from $92.5 billion.
  • Annualized Recurring Run-Rate (ARR): $1.554 billion as of September 30, 2024, a 28% increase from $1.218 billion in 2023.

Operating Expenses

Toast's operating expenses for the three and nine months ended September 30, 2024, were as follows:

Operating Expenses Three Months Ended September 30, 2024 Three Months Ended September 30, 2023 Nine Months Ended September 30, 2024 Nine Months Ended September 30, 2023
Sales and Marketing $119 million $100 million $340 million $299 million
Research and Development $89 million $87 million $258 million $264 million
General and Administrative $80 million $98 million $229 million $276 million
Total Operating Expenses $288 million $285 million $873 million $839 million

Net Income and Earnings Per Share

For the three months ended September 30, 2024, Toast reported a net income of $56 million, compared to a net loss of $31 million for the same period in 2023. The earnings per share (EPS) were $0.10 basic and $0.07 diluted.

Cash Flow and Liquidity

Toast's cash flow metrics for the nine months ended September 30, 2024, are as follows:

Cash Flow Metrics 2024 2023
Net Cash Provided by Operating Activities $213 million $43 million
Capital Expenditures $41 million $31 million
Free Cash Flow $172 million $12 million

Stock-Based Compensation

For the three months ended September 30, 2024, Toast recognized stock-based compensation expenses of $61 million. The total unrecognized stock-based compensation expense related to option awards was $64 million as of September 30, 2024.

Market Trends and Future Outlook

Toast continues to experience growth driven by the increasing number of restaurant locations using its platform and the adoption of its financial technology solutions. The company expects to sustain its revenue growth trajectory, supported by its subscription and payment processing services.



How Toast, Inc. (TOST) Makes Money

Revenue Streams

Toast, Inc. generates revenue primarily through two main segments: Subscription Services and Financial Technology Solutions.

Revenue Category Three Months Ended September 30, 2024 (in millions) Three Months Ended September 30, 2023 (in millions) Change (%) Nine Months Ended September 30, 2024 (in millions) Nine Months Ended September 30, 2023 (in millions) Change (%)
Subscription Services 189 131 44 506 358 41
Financial Technology Solutions 1,067 856 25 2,963 2,338 27
Hardware and Professional Services 49 45 9 153 133 15
Total Revenue 1,305 1,032 26 3,622 2,829 28

Cost Structure

The costs associated with generating revenue are primarily divided into costs related to subscription services and financial technology solutions.

Cost Category Three Months Ended September 30, 2024 (in millions) Three Months Ended September 30, 2023 (in millions) Change (%) Nine Months Ended September 30, 2024 (in millions) Nine Months Ended September 30, 2023 (in millions) Change (%)
Subscription Services 56 43 30 159 118 35
Financial Technology Solutions 835 674 24 2,323 1,828 27
Hardware and Professional Services 91 88 3 279 271 3
Total Costs of Revenue 983 806 22 2,765 2,221 24

Gross Profit

The gross profit from subscription services and financial technology solutions reflects the profitability after deducting costs of revenue from total revenue.

Period Gross Profit (in millions)
Three Months Ended September 30, 2024 322
Three Months Ended September 30, 2023 226
Nine Months Ended September 30, 2024 857
Nine Months Ended September 30, 2023 608

Key Business Metrics

Toast measures its performance using several key metrics, notably Gross Payment Volume (GPV) and Annualized Recurring Run-Rate (ARR).

Metric Three Months Ended September 30, 2024 Three Months Ended September 30, 2023 % Growth Nine Months Ended September 30, 2024 Nine Months Ended September 30, 2023 % Growth
Gross Payment Volume (GPV) $41.7 billion $33.7 billion 24% $116.9 billion $92.5 billion 26%
Annualized Recurring Run-Rate (ARR) $1,554 million $1,218 million 28%

Operating Expenses

Operating expenses comprise various categories, including sales and marketing, research and development, and general and administrative costs.

Expense Category Three Months Ended September 30, 2024 (in millions) Three Months Ended September 30, 2023 (in millions) Change (%) Nine Months Ended September 30, 2024 (in millions) Nine Months Ended September 30, 2023 (in millions) Change (%)
Sales and Marketing 119 100 19 340 299 14
Research and Development 89 87 2 258 264 (2)
General and Administrative 80 98 (18) 229 276 (17)
Total Operating Expenses 288 285 1 873 839 4

Net Income

Net income reflects the overall profitability of Toast after accounting for all revenues and expenses.

Period Net Income (Loss) (in millions)
Three Months Ended September 30, 2024 56
Three Months Ended September 30, 2023 (31)
Nine Months Ended September 30, 2024 (13)
Nine Months Ended September 30, 2023 (210)

Liquidity and Capital Resources

As of September 30, 2024, Toast reported cash and cash equivalents of $761 million and marketable securities of $511 million, totaling $1,272 million in liquid assets.

Liquidity Metrics September 30, 2024 (in millions) December 31, 2023 (in millions)
Cash and Cash Equivalents 761 605
Marketable Securities 511 519
Total Liquidity 1,272 1,124

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Resources:

  1. Toast, Inc. (TOST) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of Toast, Inc. (TOST)' financial performance, including balance sheets, income statements, and cash flow statements.
  2. SEC Filings – View Toast, Inc. (TOST)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.