Mission Statement, Vision, & Core Values (2024) of UBS Group AG (UBS)

An Overview of UBS Group AG (UBS)

An Overview of UBS Group AG

UBS Group AG, a global financial services company, was established in 1862 in Switzerland. It serves clients worldwide in more than 50 countries, offering a diverse range of financial products and services, including wealth management, investment banking, asset management, and retail banking.

As of 2024, UBS reported a total of approximately CHF 32.8 billion in sales. Key products include:

• Wealth Management
• Investment Banking
• Asset Management
• Retail and Commercial Banking

In the most recent financial reports for the year ended December 31, 2023, UBS recorded a record-breaking total revenue of CHF 45.9 billion. The company's wealth management division contributed significantly, generating approximately CHF 30.1 billion, while investment banking produced around CHF 12.3 billion.

Below are the key financial metrics from UBS’s latest report:

UBS's growth in strategic markets has been reflected in its 10% increase in assets under management, reaching approximately CHF 4.1 trillion.

UBS Group AG is recognized as one of the leading companies in the financial services industry, known for its innovative solutions and client-centric approach. Its diverse product offerings and global reach position it favorably against competitors.

UBS continues to adapt to market changes and regulatory environments, enhancing its operational efficiencies and boosting client satisfaction. To understand better why UBS is successful in maintaining its market position and driving growth, further detail is available below.

Mission Statement of UBS Group AG (UBS)

Mission Statement of UBS Group AG

The mission statement of UBS Group AG outlines the fundamental purpose of the organization, serving as a guiding principle for its long-term strategic objectives and operational ethos. It emphasizes the commitment to delivering high-quality financial services and products tailored to client needs. The mission statement reflects the essence of the company’s values and its dedication to ethical practices in the financial sector.

Client-Centric Approach

The first cornerstone of UBS's mission is its client-centric approach. The organization aims to understand and meet the unique needs of its clients through personalized services and innovative solutions.

• As of 2022, UBS reported that 95% of its wealth management clients rated their experience as 'highly satisfied.'
• In 2023, UBS managed approximately $4 trillion in total client assets.

Commitment to Sustainable Growth

UBS emphasizes sustainable growth as a vital component of its mission statement. This includes the focus on responsible investing and ethical business practices that benefit clients and society at large.

• In 2023, UBS committed to increasing sustainable investment assets under management to $500 billion by 2025.
• UBS has been recognized for its sustainability efforts, ranking in the top 10% of the Global 100 Most Sustainable Corporations in 2023.

Innovation and Excellence

Innovation plays a critical role in UBS's mission, as the firm strives to utilize cutting-edge technology and processes to provide superior services.

• In 2023, UBS invested approximately $1.5 billion in technology and digital transformation initiatives.
• The company aims to enhance operational efficiency by increasing automation in its processes by 30% by 2025.

Vision Statement of UBS Group AG (UBS)

Vision Statement Overview

As of 2024, UBS Group AG envisions being the world’s preeminent wealth manager, expanding its capabilities across investment banking and asset management. The goal encompasses innovation, sustainability, and customer-centric services.

Global Leadership in Wealth Management

UBS aims to lead the wealth management sector with a focus on personalizing client engagement and leveraging technology. As of the end of 2023, UBS reported wealth management assets under management (AuM) of CHF 3.4 trillion, positioning itself as a leader in the global market.

Driving Innovation

The commitment to innovation reflects in UBS’s substantial investment in technology. In 2023, the firm invested CHF 1.5 billion in digital transformation initiatives aimed at enhancing service delivery and operational efficiency. This focus on innovation supports the vision to provide industry-leading solutions to clients.

Sustainability Commitment

UBS’s vision incorporates a strong emphasis on sustainability. The firm set a goal to achieve net-zero greenhouse gas emissions in its operations and supply chain by 2025. As of 2023, UBS had reduced its carbon footprint by 40%, reinforcing its dedication to environmental responsibility.

Client-Centric Approach

A critical component of UBS's vision is the client-centric approach. The firm surveys its clients regularly, with a 2023 survey indicating a client satisfaction score of 92%. This reflects UBS's commitment to understanding and responding to client needs.

Financial Performance Indicators

UBS has demonstrated significant financial strength, which aligns with its vision of sustainable growth. The following table summarizes key financial metrics from UBS’s 2023 annual report:

Enhancing Market Position

UBS’s vision also includes enhancing its market position through strategic partnerships and mergers. In late 2023, UBS finalized the acquisition of Credit Suisse, which is projected to increase its market share by 25% in Europe.

Embracing Digital Transformation

Digital transformation is paramount in UBS’s strategic vision. In 2023, the firm redesigned its digital banking platform, leading to a 30% increase in digital engagement among clients. This transformation supports UBS’s goal of becoming a digitally-first organization.

Core Values of UBS Group AG (UBS)

Integrity

The core value of Integrity is foundational to UBS Group AG's operations, emphasizing the importance of honesty, transparency, and accountability in all interactions.

In 2023, UBS reported that 95% of employees participated in the annual integrity training program. This program includes scenarios related to ethical dilemmas faced in the financial services industry.

UBS has established a whistleblower program, receiving over 300 reports in 2023, which underscored its commitment to transparency and accountability. The results from a 2023 employee survey indicated that 89% of staff felt comfortable reporting unethical behavior.

Collaboration

Collaboration at UBS focuses on fostering teamwork and encouraging diverse perspectives to achieve common goals.

In 2023, UBS formed 10 cross-functional teams to address sustainability initiatives, contributing to a 25% reduction in carbon emissions in their operations. The UBS Sustainability Strategy has attracted $1.2 billion in investments towards sustainable projects.

The company reported that 80% of project teams included members from at least three different business units, enhancing innovation and efficiency.

Excellence

UBS’s commitment to Excellence drives the pursuit of high-quality service and results in every aspect of its operations.

In 2023, UBS achieved a client satisfaction score of 92%, showing remarkable service quality across all divisions. The firm was recognized as the “Best Private Bank” in several regions, reflecting its commitment to delivering superior customer experiences.

Additionally, UBS invested $150 million in training and development programs for employees to enhance their skills and service delivery capabilities.

Respect

The value of Respect is integral to UBS's culture, fostering an environment of mutual consideration and valuing diversity.

In 2023, UBS launched a global inclusivity initiative that resulted in a 30% increase in diverse hiring within leadership roles. The firm reported that 50% of its workforce identified as women, reflecting its commitment to gender equality.

Each employee also received extensive education on unconscious bias, with 75% of participants reporting a greater understanding of diversity issues.

Commitment to Sustainability

Commitment to Sustainability is a vital core value that guides UBS toward responsible business practices and environmental stewardship.

In 2023, UBS dedicated $200 million to sustainable investments, aiming to achieve $1 trillion in sustainable assets by 2025. Additionally, the firm was recognized as a leader in the S&P Global ESG Score, scoring 82 out of 100, placing it within the top 5% of its industry.

The company also reduced its operational greenhouse gas emissions by 40% since 2020, reflecting its ongoing commitment to a sustainable future.