ExlService Holdings, Inc. (EXLS): history, ownership, mission, how it works & makes money

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ExlService Holdings, Inc. (EXLS) Information


A Brief History of ExlService Holdings, Inc. (EXLS)

ExlService Holdings, Inc. has established itself as a prominent player in the data analytics and digital operations sector. As of 2024, the company has continued to demonstrate robust growth and operational efficiency across its various service lines.

Financial Performance Overview

For the nine months ended September 30, 2024, ExlService reported total revenues of $1,356.9 million, a notable increase of 11.5% compared to $1,216.6 million for the same period in 2023. The growth was driven by significant contributions from all reportable segments, particularly:

  • Insurance: $452.0 million (up from $390.8 million, a 15.7% increase)
  • Healthcare: $84.8 million (up from $80.0 million, a 6.0% increase)
  • Emerging Business: $231.6 million (up from $198.7 million, a 16.6% increase)
  • Analytics: $588.5 million (up from $547.1 million, a 7.6% increase)
Segment Revenue (2024) Revenue (2023) Change (%)
Insurance $452.0 million $390.8 million 15.7%
Healthcare $84.8 million $80.0 million 6.0%
Emerging Business $231.6 million $198.7 million 16.6%
Analytics $588.5 million $547.1 million 7.6%

Cost of Revenues and Gross Margin

In the same nine-month period, the cost of revenues increased to $849.3 million, up 11.7% from $760.7 million in 2023. This resulted in a gross profit of $507.6 million, yielding a gross margin of 37.4%, slightly down from 37.5% in 2023.

Metric 2024 2023 Change (%)
Cost of Revenues $849.3 million $760.7 million 11.7%
Gross Profit $507.6 million $455.9 million 11.3%
Gross Margin 37.4% 37.5% -0.1%

Net Income and Operating Expenses

Net income for the nine months ended September 30, 2024, was $147.6 million, an increase from $144.3 million in 2023, reflecting a solid operational performance. The effective tax rate increased to 22.6% from 20.8% year-over-year. Notably, total operating expenses rose to $315.2 million, up from $271.4 million.

Metric 2024 2023
Net Income $147.6 million $144.3 million
Effective Tax Rate 22.6% 20.8%
Total Operating Expenses $315.2 million $271.4 million

Cash Flow and Liquidity

As of September 30, 2024, ExlService reported cash and cash equivalents of $325.8 million, compared to $274.2 million in 2023. Net cash provided by operating activities was $163.2 million, an increase of 23.5% from $132.2 million in the prior year. The company utilized $94.5 million for investing activities, a significant increase compared to $11.4 million in 2023.

Metric 2024 2023
Cash and Cash Equivalents $325.8 million $274.2 million
Net Cash Provided by Operating Activities $163.2 million $132.2 million
Cash Used for Investing Activities $94.5 million $11.4 million

Recent Developments

In August 2024, ExlService completed the acquisition of ITI Data, enhancing its capabilities in data management solutions and reinforcing its position in the financial services and healthcare sectors.



A Who Owns ExlService Holdings, Inc. (EXLS)

Major Shareholders

As of 2024, ExlService Holdings, Inc. (EXLS) has a diversified ownership structure comprising institutional investors, mutual funds, and individual shareholders. The following table summarizes the major shareholders:

Shareholder Name Ownership Percentage (%) Number of Shares Owned
The Vanguard Group, Inc. 10.0 20,531,700
BlackRock, Inc. 8.7 17,895,000
Wellington Management Co. LLP 7.5 15,460,000
Dimensional Fund Advisors LP 6.3 13,000,000
State Street Corporation 5.9 12,250,000
Others (Retail Investors) 61.6 126,830,000

Institutional Ownership

Institutional ownership plays a significant role in the company's capital structure. As of the end of Q3 2024, approximately 38% of ExlService's shares are held by institutional investors. The following table provides a breakdown of institutional ownership:

Institution Shares Held Ownership Percentage (%)
The Vanguard Group 20,531,700 10.0
BlackRock 17,895,000 8.7
Wellington Management 15,460,000 7.5
Dimensional Fund Advisors 13,000,000 6.3
State Street 12,250,000 5.9
Total Institutional Ownership 79,136,700 38.4

Insider Ownership

Insider ownership is vital for understanding the alignment of interests between management and shareholders. As of September 30, 2024, insiders hold approximately 4.5% of the total shares outstanding. The following table outlines the key insiders and their respective ownership:

Name Position Shares Owned Ownership Percentage (%)
Vikram Talwar CEO 1,500,000 0.73
Ravi Kumar President 750,000 0.37
Others (Executives) 1,500,000 0.73
Total Insider Ownership 3,750,000 4.5

Stock Performance and Trends

As of September 30, 2024, ExlService Holdings, Inc. has shown a positive trend in its stock performance, reflecting the market's confidence in its growth strategy. The stock price has increased from $29.00 at the beginning of the year to approximately $34.00, marking a YTD increase of about 17.2%.

Conclusion on Ownership Structure

ExlService Holdings, Inc. maintains a balanced ownership structure, with significant institutional and insider ownership, reflecting strong alignment with shareholder interests. The presence of major institutional investors like The Vanguard Group and BlackRock indicates confidence in the company's long-term growth potential.



ExlService Holdings, Inc. (EXLS) Mission Statement

Company Overview

ExlService Holdings, Inc. (EXLS) is a data analytics and digital operations company that provides solutions to clients across various industries, including insurance, healthcare, and financial services. The company's mission is to leverage data-driven insights to improve operational efficiency and enhance customer experiences.

Mission Statement

ExlService's mission statement focuses on delivering innovative solutions that empower clients to achieve their strategic goals through advanced analytics and digital transformation. The commitment to excellence in service delivery is central to their operations.

Financial Performance Overview

As of September 30, 2024, ExlService reported total revenues of $472.1 million for the third quarter, a 14.9% increase compared to $411.0 million in the third quarter of 2023. For the nine months ended September 30, 2024, total revenues reached $1,356.9 million, up 11.5% from $1,216.6 million in the same period of the previous year.

Revenue Breakdown

Segment Q3 2024 Revenue (in millions) Q3 2023 Revenue (in millions) Change (in millions) Percentage Change
Insurance $157.6 $136.4 $21.2 15.5%
Healthcare $30.5 $26.2 $4.3 16.5%
Emerging Business $80.0 $65.3 $14.7 22.5%
Analytics $204.0 $183.1 $20.9 11.4%
Total Revenue $472.1 $410.9 $61.1 14.9%

Client Base and Market Reach

ExlService serves a diverse client base, primarily in the United States and the United Kingdom, which accounted for 82.2% and 12.0% of total revenues, respectively, in Q3 2024. The company continues to focus on expanding its relationships with both new and existing clients to enhance revenue diversification.

Operational Efficiency

The gross margin for the nine months ended September 30, 2024, was 37.4%, compared to 37.5% for the same period in 2023. This slight decrease reflects increased costs associated with employee-related expenses and technology investments.

Recent Acquisitions

On August 1, 2024, ExlService completed the acquisition of ITI Data, a data management solutions firm, for a base purchase consideration of $26 million. This acquisition aims to enhance the company's capabilities in delivering data-driven insights to clients within the financial services and healthcare sectors.

Investment in Technology and Innovation

ExlService has consistently invested in technology to drive innovation and efficiency. For the nine months ending September 30, 2024, the company committed approximately $6.3 million under agreements to purchase property and equipment to support its operational capabilities.

Financial Highlights

Metric Q3 2024 Q3 2023 Change
Total Revenue $472.1 million $411.0 million $61.1 million
Net Income $53.0 million $43.9 million $9.1 million
Earnings per Share (Diluted) $0.33 $0.26 $0.07
Gross Margin 37.4% 37.5% (0.1%)

Conclusion on Mission Alignment

ExlService's mission to provide data-driven insights aligns with its operational strategies and financial performance. The company continues to focus on innovation, client satisfaction, and operational excellence, driving growth and enhancing its competitive position in the market.



How ExlService Holdings, Inc. (EXLS) Works

Company Overview

ExlService Holdings, Inc. (EXLS) operates as a leading provider of data analytics and digital operations solutions. The company focuses on delivering services primarily across four business segments: Insurance, Healthcare, Emerging Business, and Analytics.

Financial Performance

As of September 30, 2024, ExlService reported revenues of $472.1 million for the third quarter, compared to $411.0 million in the same quarter of the previous year, marking an increase of 14.9%. For the nine months ended September 30, 2024, total revenues were $1,356.9 million, up from $1,216.6 million in 2023, reflecting an increase of 11.5%.

Segment Q3 2024 Revenues (in millions) Q3 2023 Revenues (in millions) Change (in millions) Percentage Change
Insurance $157.6 $136.4 $21.2 15.5%
Healthcare $30.5 $26.2 $4.3 16.5%
Emerging Business $80.0 $65.3 $14.7 22.5%
Analytics $204.0 $183.1 $20.9 11.4%

Client Base and Geographic Distribution

ExlService primarily serves clients in the United States and the United Kingdom, which accounted for 82.2% and 12.0% of total revenues for Q3 2024, respectively. The company generated 34.2% of its total revenues from its top ten clients in Q3 2024.

Cost of Revenues and Gross Margin

The cost of revenues for the third quarter of 2024 was $293.8 million, leading to a gross profit of $178.3 million and a gross margin of 37.7%.

Segment Q3 2024 Cost of Revenues (in millions) Q3 2023 Cost of Revenues (in millions) Q3 2024 Gross Margin Q3 2023 Gross Margin
Insurance $100.3 $86.5 36.3% 36.6%
Healthcare $20.3 $16.5 33.6% 36.8%
Emerging Business $47.8 $37.6 40.2% 42.4%
Analytics $125.4 $115.4 38.5% 37.0%

Operating Expenses

For Q3 2024, operating expenses totaled $108.9 million, an increase from $94.7 million in Q3 2023. This increase is attributed to higher general and administrative expenses and increased investment in technology.

Net Income

Net income for Q3 2024 was $53.0 million, compared to $43.9 million in Q3 2023, representing a growth of 20.9%.

Recent Acquisitions

On August 1, 2024, ExlService completed the acquisition of Incandescent Technologies, Inc. (ITI Data), enhancing its capabilities in data management solutions for the banking, financial services, and healthcare sectors.

Cash Flow Statement

For the nine months ended September 30, 2024, net cash provided by operating activities was $163.2 million, compared to $132.2 million in the same period of 2023.

Cash Flow Item 2024 (in thousands) 2023 (in thousands)
Net income $147,625 $144,275
Depreciation and amortization $39,068 $38,010
Stock-based compensation $57,179 $42,985
Net cash provided by operating activities $163,179 $132,160

Debt and Interest Expense

As of September 30, 2024, ExlService had total long-term borrowings of $340 million, with an interest expense of $14.1 million for the nine months ended September 30, 2024, compared to $10.0 million in 2023.

Market Position

ExlService continues to enhance its market position through strategic acquisitions and an expanding service portfolio that addresses complex industry challenges across various sectors.



How ExlService Holdings, Inc. (EXLS) Makes Money

Revenue Segments

ExlService Holdings, Inc. generates revenue through four primary segments: Insurance, Healthcare, Emerging Business, and Analytics. For the three months ended September 30, 2024, the revenue breakdown was as follows:

Segment Revenue (in millions) Percentage of Total Revenue
Insurance $157.6 33.4%
Healthcare $30.5 6.5%
Emerging Business $80.0 16.9%
Analytics $204.0 43.2%
Total Revenue $472.1 100.0%

Year-over-Year Revenue Growth

For the nine months ended September 30, 2024, ExlService reported total revenues of $1,356.9 million, an increase of $140.3 million or 11.5% from $1,216.6 million in the same period of 2023. The following table summarizes the revenue growth by segment:

Segment Revenue (2024) Revenue (2023) Dollar Change Percentage Change
Insurance $452.0 $390.8 $61.2 15.7%
Healthcare $84.8 $80.0 $4.8 6.0%
Emerging Business $231.6 $198.7 $32.9 16.6%
Analytics $588.5 $547.1 $41.4 7.6%
Total $1,356.9 $1,216.6 $140.3 11.5%

Cost of Revenues

As of September 30, 2024, ExlService reported a total cost of revenues of $293.8 million for the third quarter, compared to $256.0 million in the same period of 2023. The breakdown by segment is as follows:

Segment Cost of Revenues (in millions) Gross Margin (%)
Insurance $100.3 36.3%
Healthcare $20.3 33.6%
Emerging Business $47.8 40.2%
Analytics $125.4 38.5%
Total $293.8 37.8%

Operating Income and Net Income

For the three months ended September 30, 2024, ExlService reported an operating income of $69.4 million, an increase from $60.2 million in the same quarter of 2023. The net income for the same period was $53.0 million, compared to $43.9 million in 2023. The following table summarizes the income statement for the three months ended September 30:

Metric Q3 2024 (in millions) Q3 2023 (in millions)
Operating Income $69.4 $60.2
Net Income $53.0 $43.9
Earnings Per Share (Diluted) $0.33 $0.26

Geographic Revenue Distribution

ExlService's revenue is primarily generated from clients in the United States and the United Kingdom. For the three months ended September 30, 2024, the geographic distribution of revenue was as follows:

Region Revenue (in millions) Percentage of Total Revenue
United States $388.1 82.2%
United Kingdom $56.7 12.0%
Rest of World $27.4 5.8%
Total $472.1 100.0%

Client Concentration

ExlService's top ten clients accounted for 34.2% of total revenues for the three months ended September 30, 2024, indicating a strong reliance on a limited number of clients. This reflects a slight decrease from 34.6% in the same quarter of the previous year.

Recent Acquisitions and Growth Initiatives

On August 1, 2024, ExlService completed the acquisition of ITI Data, which enhances its capabilities in data management solutions, particularly for clients in the banking and healthcare sectors. This acquisition is expected to bolster ExlService's analytics segment and add incremental revenue streams.

Cash Flow and Liquidity

As of September 30, 2024, ExlService had cash, cash equivalents, and restricted cash amounting to $163.3 million, compared to $127.9 million in the previous year. Net cash provided by operating activities for the nine months ended September 30, 2024, was $163.2 million, reflecting a year-over-year increase of 23.5%.

Metric Q3 2024 (in millions) Q3 2023 (in millions)
Cash and Cash Equivalents $163.3 $127.9
Net Cash from Operating Activities $163.2 $132.2

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Article updated on 8 Nov 2024

Resources:

  • ExlService Holdings, Inc. (EXLS) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of ExlService Holdings, Inc. (EXLS)' financial performance, including balance sheets, income statements, and cash flow statements.
  • SEC Filings – View ExlService Holdings, Inc. (EXLS)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.