Frontdoor, Inc. (FTDR): history, ownership, mission, how it works & makes money

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Frontdoor, Inc. (FTDR) Information


A Brief History of Frontdoor

Company Overview

Frontdoor, Inc. is a leading provider of home warranties in the United States, primarily operating under the American Home Shield brand. As of September 30, 2024, the company had approximately two million active home warranties across all brands in the U.S.

Financial Performance

For the three months ended September 30, 2024, Frontdoor reported:

Metric 2024 2023
Revenue $540 million $524 million
Net Income $100 million $71 million
Adjusted EBITDA $165 million $128 million

For the nine months ended September 30, 2024, the figures were:

Metric 2024 2023
Revenue $1,461 million $1,414 million
Net Income $226 million $163 million
Adjusted EBITDA $394 million $302 million

Acquisition Activity

On June 3, 2024, Frontdoor entered into a Purchase Agreement to acquire 2-10 HBW for an aggregate cash consideration of $585 million. The transaction is expected to close in the fourth quarter of 2024, subject to regulatory approval. As of September 30, 2024, acquisition-related costs recognized were $9 million for the nine months ended September 30, 2024.

Cash Flow Analysis

For the nine months ended September 30, 2024, cash flow from operating activities was reported as:

Metric 2024 2023
Net Cash Provided from Operating Activities $212 million $139 million
Net Cash Used for Investing Activities ($31 million) ($23 million)
Net Cash Used for Financing Activities ($131 million) ($88 million)

Stock Repurchase Program

In 2024, Frontdoor's Board of Directors approved a new share repurchase authorization of up to $650 million, effective September 4, 2024. In the three months ended September 30, 2024, the company repurchased 1,475,797 shares at an average price of $41.33 per share.

Debt and Liquidity Position

As of September 30, 2024, Frontdoor reported cash and cash equivalents of $375 million, an increase from $325 million on December 31, 2023. The company had total long-term debt of $565 million, down from $577 million.

Operational Metrics

The following table summarizes key operational metrics as of September 30, 2024:

Metric 2024 2023
Number of Home Warranties 1.95 million 2.04 million
Customer Retention Rate 77.7% 76.2%

Conclusion on Financial Health

Frontdoor's financial health as of 2024 indicates a robust revenue growth, effective cost management, and a strategic acquisition enhancing its market position. The company's liquidity remains strong, supporting ongoing operations and future investments.



A Who Owns Frontdoor, Inc. (FTDR)

Major Shareholders

As of September 30, 2024, the following table outlines the major shareholders of Frontdoor, Inc. (FTDR) along with their respective ownership percentages:

Shareholder Ownership (%)
BlackRock, Inc. 10.2
The Vanguard Group, Inc. 9.5
State Street Corporation 8.1
Wellington Management Group LLP 6.7
Invesco Ltd. 5.3
Other Institutional Investors 60.2

Insider Ownership

In addition to institutional ownership, insider ownership is also significant. The following table provides details on key insiders and their ownership stakes as of September 30, 2024:

Insider Name Title Ownership (%)
Bill Cobb CEO 1.2
David McCarty CFO 0.8
Patricia H. McGinnis Director 0.5
Other Insiders Various 0.7

Stock Performance

As of September 30, 2024, Frontdoor, Inc. reported a stock price of $36.00. The following table summarizes the stock performance metrics:

Metric Value
Current Stock Price $36.00
52-Week High $45.99
52-Week Low $30.07
Market Capitalization $2.73 billion

Acquisition Activity

On June 3, 2024, Frontdoor, Inc. announced the acquisition of 2-10 HBW for $585 million, which is expected to close in Q4 2024, pending regulatory approval.

Financial Overview

For the three months ended September 30, 2024, Frontdoor reported the following financial metrics:

Metric Q3 2024 Q3 2023
Revenue $540 million $524 million
Net Income $100 million $71 million
Adjusted EBITDA $165 million $128 million

For the nine months ended September 30, 2024, the financial performance was as follows:

Metric YTD 2024 YTD 2023
Revenue $1,461 million $1,414 million
Net Income $226 million $163 million
Adjusted EBITDA $394 million $302 million

Debt and Liquidity Position

As of September 30, 2024, Frontdoor reported total debt of $582 million and cash and cash equivalents of $375 million.



Frontdoor, Inc. (FTDR) Mission Statement

Frontdoor, Inc. is the leading provider of home warranties in the United States, primarily operating under the American Home Shield brand. The company focuses on offering customizable home warranties that protect homeowners from unexpected breakdowns of essential home systems and appliances. As of September 30, 2024, Frontdoor had approximately two million active home warranties across all brands in the United States.

Financial Performance Overview

For the three months ended September 30, 2024, Frontdoor reported:

Metric Q3 2024 Q3 2023
Revenue $540 million $524 million
Net Income $100 million $71 million
Adjusted EBITDA $165 million $128 million

For the nine months ended September 30, 2024, the figures were as follows:

Metric 9M 2024 9M 2023
Revenue $1,461 million $1,414 million
Net Income $226 million $163 million
Adjusted EBITDA $394 million $302 million

Customer Retention and Revenue Sources

For the nine months ended September 30, 2024, revenue sources were distributed as follows:

Source Percentage of Revenue
Existing Customer Renewals 78%
New Home Warranty Sales (Real Estate Transactions) 7%
Direct-to-Consumer Sales 9%
Other Revenue Channels 6%

Acquisition Activity

On June 3, 2024, Frontdoor entered into a Purchase Agreement to acquire 2-10 HBW for an aggregate cash consideration of $585 million. This acquisition is expected to close in the fourth quarter of 2024, subject to regulatory approval and other customary conditions. The acquisition is supported by a fully committed bridge facility under the existing Credit Agreement.

Operating Expenses

For the three months ended September 30, 2024, the selling and administrative expenses were:

Expense Type Q3 2024 Q3 2023
Sales and Marketing Costs $80 million $81 million
Customer Service Costs $27 million $27 million
General and Administrative Costs $48 million $44 million
Total $154 million $152 million

For the nine months ended September 30, 2024, the total selling and administrative expenses were:

Expense Type 9M 2024 9M 2023
Sales and Marketing Costs $231 million $228 million
Customer Service Costs $79 million $80 million
General and Administrative Costs $147 million $131 million
Total $456 million $439 million

Cash Flow and Financial Position

For the nine months ended September 30, 2024, cash flow metrics include:

Metric 9M 2024 9M 2023
Net Cash Provided from Operating Activities $212 million $139 million
Property Additions ($31 million) ($23 million)
Free Cash Flow $181 million $116 million

As of September 30, 2024, Frontdoor's cash and cash equivalents totaled $375 million, compared to $325 million as of December 31, 2023.



How Frontdoor, Inc. (FTDR) Works

Business Model

Frontdoor, Inc. operates primarily under the American Home Shield brand, providing home warranty services to protect homeowners from unexpected breakdowns of essential home systems and appliances. The company offers customizable home warranties that cover over 20 systems and appliances, including electrical, plumbing, HVAC systems, and more. Customers typically subscribe to an annual service plan agreement.

As of September 30, 2024, Frontdoor had approximately 2 million active home warranties across its brands in the United States.

Financial Performance

For the three months ended September 30, 2024, Frontdoor reported:

  • Revenue: $540 million
  • Net Income: $100 million
  • Adjusted EBITDA: $165 million

For the same period in 2023, the figures were:

  • Revenue: $524 million
  • Net Income: $71 million
  • Adjusted EBITDA: $128 million

For the nine months ended September 30, 2024:

  • Revenue: $1,461 million
  • Net Income: $226 million
  • Adjusted EBITDA: $394 million

In comparison, for the nine months ended September 30, 2023:

  • Revenue: $1,414 million
  • Net Income: $163 million
  • Adjusted EBITDA: $302 million

The increase in revenue for the three months ended September 30, 2024, reflects a 3% growth compared to the same period in 2023.

Revenue Sources

In the nine months ended September 30, 2024, the sources of revenue were as follows:

Source Percentage of Revenue
Renewals 78%
Real estate transactions 7%
Direct-to-consumer sales 9%
Other revenue channels 6%

In comparison, for the nine months ended September 30, 2023, the revenue distribution was:

Source Percentage of Revenue
Renewals 77%
Real estate transactions 8%
Direct-to-consumer sales 11%
Other revenue channels 4%

The shift in revenue sources indicates that Frontdoor is increasingly relying on renewals for its revenue generation.

Cost Structure

For the three months ended September 30, 2024, Frontdoor reported:

  • Cost of Services Rendered: $235 million
  • Gross Profit: $306 million

In comparison, for the three months ended September 30, 2023:

  • Cost of Services Rendered: $256 million
  • Gross Profit: $268 million

For the nine months ended September 30, 2024:

  • Cost of Services Rendered: $655 million
  • Gross Profit: $806 million

In comparison, for the nine months ended September 30, 2023:

  • Cost of Services Rendered: $706 million
  • Gross Profit: $708 million

The improvement in gross profit margins can be attributed to reduced cost of services rendered, which decreased by 8% in Q3 2024 compared to Q3 2023.

Customer Metrics

As of September 30, 2024, the following metrics were reported:

Metric 2024 2023
Number of Home Warranties (in millions) 1.95 2.04
Reduction in Number of Home Warranties (4%) (6%)
Customer Retention Rate 77.7% 76.2%

The decrease in the number of home warranties is primarily attributed to a challenging real estate market.

Liquidity and Capital Resources

As of September 30, 2024, Frontdoor reported:

  • Cash and Cash Equivalents: $375 million
  • Current Liabilities: $341 million
  • Long-Term Debt: $565 million

The company also reported a Free Cash Flow of $181 million for the nine months ended September 30, 2024.

Acquisition Activity

On June 3, 2024, Frontdoor announced the acquisition of 2-10 HBW for an aggregate cash consideration of $585 million. This acquisition is expected to close in the fourth quarter of 2024, subject to regulatory approvals.



How Frontdoor, Inc. (FTDR) Makes Money

Revenue Streams

Frontdoor, Inc. generates revenue primarily through home warranty contracts. The main sources of revenue include:

  • Renewals: $1,141 million for the nine months ended September 30, 2024, representing 78% of total revenue.
  • Real Estate Transactions: $99 million for the nine months ended September 30, 2024, accounting for 7% of total revenue.
  • Direct-to-Consumer Sales: $135 million for the nine months ended September 30, 2024, contributing 9% to total revenue.
  • Other Revenue Channels: $86 million for the nine months ended September 30, 2024, which includes on-demand home services and ancillary services.
Revenue Source Amount (in millions) Percentage of Total Revenue
Renewals $1,141 78%
Real Estate Transactions $99 7%
Direct-to-Consumer Sales $135 9%
Other Revenue Channels $86 6%

Financial Performance

As of September 30, 2024, Frontdoor reported:

  • Total Revenue: $1,461 million for the nine months ended September 30, 2024, a 3% increase from $1,414 million in the same period of 2023.
  • Net Income: $226 million for the nine months ended September 30, 2024, compared to $163 million in 2023, reflecting a 39% increase.
  • Adjusted EBITDA: $394 million for the nine months ended September 30, 2024, up from $302 million in 2023.
Financial Metric 2024 (Nine Months) 2023 (Nine Months) Change (%)
Total Revenue $1,461 million $1,414 million 3%
Net Income $226 million $163 million 39%
Adjusted EBITDA $394 million $302 million 30%

Operating Costs

The cost of services rendered for Frontdoor was:

  • Cost of Services Rendered: $655 million for the nine months ended September 30, 2024, down from $706 million in 2023.
  • Gross Profit: $806 million for the nine months ended September 30, 2024, compared to $708 million in 2023, indicating a gross profit margin increase from 50% to 55%.
Operating Metric 2024 (Nine Months) 2023 (Nine Months)
Cost of Services Rendered $655 million $706 million
Gross Profit $806 million $708 million
Gross Profit Margin 55% 50%

Customer Metrics

As of September 30, 2024, Frontdoor's customer metrics include:

  • Number of Home Warranties: Approximately 1.95 million, down from 2.04 million in 2023.
  • Customer Retention Rate: 77.7%, an increase from 76.2% in 2023.
Customer Metric 2024 2023
Number of Home Warranties (millions) 1.95 2.04
Customer Retention Rate 77.7% 76.2%

Recent Acquisitions

On June 3, 2024, Frontdoor announced plans to acquire 2-10 HBW for $585 million, expected to close in Q4 2024. This acquisition is anticipated to enhance Frontdoor's market position in home warranty services.

Cash Flow and Investments

For the nine months ended September 30, 2024:

  • Net Cash Provided from Operating Activities: $212 million.
  • Capital Expenditures: $31 million.
  • Free Cash Flow: $181 million.
Cash Flow Metric 2024
Net Cash Provided from Operating Activities $212 million
Capital Expenditures $31 million
Free Cash Flow $181 million

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Resources:

  1. Frontdoor, Inc. (FTDR) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of Frontdoor, Inc. (FTDR)' financial performance, including balance sheets, income statements, and cash flow statements.
  2. SEC Filings – View Frontdoor, Inc. (FTDR)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.