eHealth, Inc. (EHTH): history, ownership, mission, how it works & makes money

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eHealth, Inc. (EHTH) Information


A Brief History of eHealth, Inc.

eHealth, Inc. has experienced significant developments in its operations and financial performance leading up to 2024. The company operates primarily in the health insurance sector, providing a platform for individuals and families to compare and enroll in health insurance plans.

Financial Performance Overview

As of September 30, 2024, eHealth reported total revenue of $217.2 million, marking a 6% increase from $205.2 million in the same period of 2023. This growth was driven by a strong performance in the Medicare segment, which saw revenue increase to $194.9 million from $172.8 million, a rise of 13%.

Metric 2024 2023 Change (%)
Total Revenue $217.2 million $205.2 million 6%
Medicare Revenue $194.9 million $172.8 million 13%
Employer and Individual Revenue $22.4 million $32.4 million -31%

Operational Developments

In 2024, eHealth focused on enhancing its marketing and customer care strategies, resulting in an increase in customer care and enrollment expenses, which rose to $100.8 million, a 7% increase from $94.0 million in 2023. The company has also invested in technology enhancements, with technology and content expenses totaling $38.6 million, down from $42.0 million.

Cash Flow and Liquidity

As of September 30, 2024, eHealth reported cash, cash equivalents, and short-term marketable securities amounting to $117.8 million, slightly down from $121.7 million at year-end 2023. The company generated operating cash flow of $9.3 million for the nine months ending September 30, 2024, compared to $26.7 million in the same period in 2023.

Cash and Investments September 30, 2024 December 31, 2023
Cash and Cash Equivalents $64.0 million $115.7 million
Short-term Marketable Securities $53.8 million $5.9 million
Total $117.8 million $121.7 million

Stock Performance and Shareholder Equity

eHealth's stock performance has been under scrutiny, with a net loss recorded of $87.4 million for the nine months ending September 30, 2024, compared to a net loss of $80.4 million in the previous year. The company’s total stockholder equity as of September 30, 2024, was $499.3 million, down from $606.0 million at the start of the year.

Stockholder Equity September 30, 2024 December 31, 2023
Total Stockholder Equity $499.3 million $606.0 million

Future Outlook

Looking ahead, eHealth aims to stabilize its Employer and Individual segment while continuing to capitalize on the growth in its Medicare segment. The company is focused on technological advancements and operational efficiencies to drive future profitability.



A Who Owns eHealth, Inc. (EHTH)

Major Shareholders

As of 2024, the significant ownership stakes in eHealth, Inc. (EHTH) are held by a combination of institutional investors and preferred shareholders. The most notable shareholders include:

  • H.I.G. Capital: Holds 2,250,000 shares of Series A convertible preferred stock, representing an investment of $225 million made in 2021. This investment grants H.I.G. significant rights, including the ability to nominate members to the Board of Directors if certain conditions are met.
  • BlackRock, Inc.: One of the largest institutional investors in eHealth, managing a substantial number of shares on behalf of its clients.
  • Vanguard Group, Inc.: Another major institutional investor with significant holdings in eHealth.

Stock Performance

The stock performance of eHealth, Inc. has been characterized by volatility. As of September 30, 2024, the stock price is approximately $1.83 per share, reflecting a decline compared to the previous year. The stock has fluctuated between $1.50 and $3.00 over the past year.

Financial Overview

eHealth, Inc. reported total revenue of $217.2 million for the nine months ended September 30, 2024, a 6% increase from $205.2 million in the same period of 2023. The revenue breakdown is as follows:

Segment Revenue (in thousands) Change (%)
Medicare $194,857 13%
Employer and Individual $22,372 (31%)
Total Revenue $217,229 6%

Net Loss

For the nine months ended September 30, 2024, eHealth reported a net loss of $87.4 million, compared to a net loss of $80.4 million for the same period in 2023. The loss attributable to common stockholders for the same period was $120.6 million, translating to a net loss per share of $4.13.

Cash and Cash Equivalents

As of September 30, 2024, eHealth, Inc. reported cash, cash equivalents, and short-term marketable securities totaling $117.8 million, a slight decrease from $121.7 million at the end of 2023.

Cash Position (in thousands) September 30, 2024 December 31, 2023
Cash $7,446 $7,114
Cash Equivalents $56,586 $108,608
Total Cash and Cash Equivalents $64,032 $115,722
Restricted Cash $3,090 $3,090
Total Cash, Cash Equivalents, and Restricted Cash $67,122 $118,812

Convertible Preferred Stock

The Series A convertible preferred stock issued to H.I.G. Capital as part of the investment agreement has a redemption value that increases annually. As of September 30, 2024, the carrying amount of the convertible preferred stock was $327.1 million, reflecting accrued dividends and changes in redemption value.

Summary of Stockholders' Equity

As of September 30, 2024, eHealth's stockholders' equity was reported as follows:

Equity Component Value (in thousands)
Common Stock $43
Additional Paid-in Capital $812,538
Treasury Stock $(199,998)
Retained Earnings (Accumulated Deficit) $(113,363)
Accumulated Other Comprehensive Income (Loss) $126
Total Stockholders' Equity $499,346

Key Financial Metrics

The following key financial metrics provide insight into the company's performance:

Metric Value
Net Loss (nine months ended September 30, 2024) $(87,425,000)
Net Loss per Share $(4.13)
Total Revenue (nine months ended September 30, 2024) $217,229,000
Total Assets (as of September 30, 2024) $1,001,991,000
Total Liabilities (as of September 30, 2024) $175,520,000


eHealth, Inc. (EHTH) Mission Statement

Mission Statement Overview

The mission of eHealth, Inc. (EHTH) is to empower individuals and families to make informed decisions about their health by providing a comprehensive platform for health insurance shopping and enrollment. This mission is driven by a commitment to delivering user-friendly technology, personalized support from licensed agents, and a wide selection of health insurance plans.

Financial Performance

As of September 30, 2024, eHealth reported the following financial metrics:

Metric Q3 2024 Q3 2023 9M 2024 9M 2023
Total Revenue $58,409,000 $64,718,000 $217,229,000 $205,209,000
Net Loss $(42,473,000) $(37,025,000) $(87,425,000) $(80,404,000)
Medicare Revenue $53,221,000 $55,523,000 $194,857,000 $172,787,000
Employer and Individual Revenue $5,188,000 $9,195,000 $22,372,000 $32,422,000
Cash and Cash Equivalents $64,032,000 $115,722,000 $64,032,000 $115,722,000

Operational Segments

eHealth operates mainly through two segments: Medicare and Employer & Individual. The performance of each segment for Q3 2024 is as follows:

Segment Revenue (Q3 2024) Revenue (Q3 2023) Segment Profit (Loss) (Q3 2024) Segment Profit (Loss) (Q3 2023)
Medicare $53,221,000 $55,523,000 $(17,933,000) $(15,331,000)
Employer and Individual $5,188,000 $9,195,000 $(799,000) $4,810,000

Key Metrics and Statistics

As of September 30, 2024, the following key metrics are relevant to eHealth's mission execution:

  • Total approved members: 58,266
  • Medicare approved members: 42,871
  • Individual and Family approved members: 2,872
  • Ancillary approved members: 11,382
  • Small Business approved members: 1,141

Customer Engagement

eHealth's customer engagement strategy encompasses various channels, including:

  • Personalized support from licensed agents
  • Direct marketing and affiliate partnerships
  • Enhanced online resources for health insurance education

Financial Outlook and Challenges

For the nine months ended September 30, 2024, eHealth faced challenges in revenue generation, particularly in the Employer and Individual segment, which saw a 31% decline compared to the previous year. Conversely, the Medicare segment experienced a 13% increase in revenue, indicating a stronger performance amidst operational enhancements.

Financial Outlook Metric 2024 Forecast 2023 Comparison
Total Revenue Growth Projected Increase 6% 5%
Net Loss Reduction Projected Decrease 10% 5%
Cash Flow from Operations Operating Cash Flow $9,296,000 $26,694,000


How eHealth, Inc. (EHTH) Works

Business Model

eHealth, Inc. operates primarily in the health insurance sector, focusing on two main segments: Medicare and Employer & Individual (E&I). The company generates revenue primarily through commissions from health insurance plans and additional service offerings.

Financial Performance Overview

As of September 30, 2024, eHealth reported the following financial results:

Metric Q3 2024 Q3 2023 Change ($) Change (%)
Total Revenue $58,409,000 $64,718,000 $(6,309,000) (10)%
Medicare Revenue $53,221,000 $55,523,000 $(2,302,000) (4)%
Employer & Individual Revenue $5,188,000 $9,195,000 $(4,007,000) (44)%
Net Loss $(42,473,000) $(37,025,000) $(5,448,000) (15)%

Revenue Breakdown

The revenue composition for the nine months ended September 30, 2024 is as follows:

Segment Revenue Percentage of Total Revenue
Medicare $194,857,000 89.8%
Employer & Individual $22,372,000 10.2%
Total Revenue $217,229,000 100%

Operating Costs

Operating costs and expenses for the nine months ended September 30, 2024 were reported as follows:

Cost Category Amount Percentage of Total Revenue
Marketing and Advertising $95,185,000 43.8%
Customer Care and Enrollment $100,773,000 46.3%
Technology and Content $38,613,000 17.7%
General and Administrative $62,318,000 28.7%
Total Operating Costs $306,298,000 140.9%

Segment Profitability

For the three months ended September 30, 2024, the segment profit (loss) was as follows:

Segment Profit (Loss)
Medicare $(17,933,000)
Employer & Individual $(799,000)
Total Segment Profit (Loss) $(18,732,000)

Cash and Liquidity Position

As of September 30, 2024, eHealth's cash and cash equivalents were reported as follows:

Cash Component Amount
Cash $7,446,000
Cash Equivalents $56,586,000
Total Cash and Cash Equivalents $64,032,000
Restricted Cash $3,090,000
Total Cash, Cash Equivalents, and Restricted Cash $67,122,000

Market Trends and Challenges

eHealth faces various challenges, including a decline in individual and family plan approved members, impacting the E&I segment significantly. The company has reported a 31% decrease in commission revenue from this segment due to lower enrollment rates and reduced marketing effectiveness.

Significant Customers

For the three months ended September 30, 2024, significant customers contributing to revenue were:

Customer Percentage of Revenue
Humana 29%
Aetna 17%
UnitedHealthcare 19%

Stockholder Equity

eHealth's stockholder equity as of September 30, 2024, is illustrated below:

Equity Component Amount
Common Stock $43,000
Additional Paid-in Capital $812,538,000
Treasury Stock $(199,998,000)
Retained Earnings (Accumulated Deficit) $(113,363,000)
Accumulated Other Comprehensive Income (Loss) $126,000
Total Stockholders’ Equity $499,346,000

Future Outlook

Looking ahead, eHealth aims to enhance its operational efficiencies and explore avenues for growth in its Medicare segment while addressing the challenges in its Employer & Individual segment.



How eHealth, Inc. (EHTH) Makes Money

Revenue Streams

eHealth, Inc. primarily generates revenue through two main segments: Medicare and Employer & Individual (E&I). For the three months ended September 30, 2024, the revenue breakdown was as follows:

Segment Revenue (in thousands) Change from 2023 ($) Change from 2023 (%)
Medicare $53,221 $(2,302) (4%)
Employer and Individual $5,188 $(4,007) (44%)
Total Revenue $58,409 $(6,309) (10%)

For the nine months ended September 30, 2024, the total revenue was $217,229, representing a 6% increase compared to $205,209 in the same period of 2023.

Commission Revenue

Commission revenue is a significant portion of eHealth's income. For the three months ended September 30, 2024, commission revenue amounted to $48,222, which accounted for 83% of total revenue. The breakdown by segment was as follows:

Segment Commission Revenue (in thousands)
Medicare $43,414
Employer and Individual $4,808

For the nine months ended September 30, 2024, total commission revenue was $185,996.

Other Revenue Sources

Other revenue, which includes sponsorship and advertising, contributed $10,187 for the three months ended September 30, 2024, and $31,233 for the nine months ended September 30, 2024.

Cost Structure

Operating costs for eHealth include marketing, customer care, technology, and general administrative expenses. The total operating costs for the three months ended September 30, 2024, were $101,608, leading to a loss from operations of $43,199.

Cost Type Cost (in thousands) % of Total Revenue
Marketing and Advertising $29,665 51%
Customer Care and Enrollment $39,321 67%
Technology and Content $12,264 21%
General and Administrative $20,297 35%
Total Operating Costs $101,608 174%

Segment Performance

Segment profit (loss) for the Medicare and E&I segments for the three months ended September 30, 2024, was:

Segment Segment Profit (Loss) (in thousands)
Medicare $(17,933)
Employer and Individual $(799)

For the nine months ended September 30, 2024, the segment profit (loss) was $(8,350) for Medicare and $(4,743) for E&I.

Net Loss

For the three months ended September 30, 2024, eHealth reported a net loss of $42,473, which was a decrease from the $37,025 loss in the same period of 2023.

Cash and Liquidity

As of September 30, 2024, eHealth had cash, cash equivalents, and short-term marketable securities totaling $117.8 million.

Major Customers

Revenue concentration remains high, with a small number of health insurance carriers accounting for a significant portion of total revenue. For the nine months ended September 30, 2024, the following carriers represented more than 10% of total revenue:

Carrier % of Total Revenue
Humana 28%
Aetna 20%
UnitedHealthcare 17%

These figures highlight the dependency on a few key partners for revenue generation.

Investment and Financing

eHealth has financed its operations through a combination of operating cash flow, equity issuances, and debt financing.

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Resources:

  1. eHealth, Inc. (EHTH) Financial Statements – Access the full quarterly financial statements for Q3 2024 to get an in-depth view of eHealth, Inc. (EHTH)' financial performance, including balance sheets, income statements, and cash flow statements.
  2. SEC Filings – View eHealth, Inc. (EHTH)' latest filings with the U.S. Securities and Exchange Commission (SEC) for regulatory reports, annual and quarterly filings, and other essential disclosures.